Experience

America's Best Contacts & Eyeglasses

• United States
• Retail
• 700 & Above Employee

• Certified Optometric Technician

  • Apr 2021 - Present

  Working at National Vision starting as a receptionist and eventually fully certified Optometric Technician. Received Optometric Technician certification in October of 2021. Continue receptionist tasks along with Optometric and manage sensitive patient data along-side doctors. Adaptable and quick learner in a first-time job within the medicinal industry working along-side an experienced, team of professionals. Management recognizes my efforts putting towards monthly quotas having reached store’s expected budget. Job Responsibilities: • Complete pre-screenings with patients including refractions, Lensometry, Ishihara testing/color vision testing, stereopsis testing, retinal imaging, and FDT screening. • Work closely with doctors to ensure patient care. • Organizing patient charts in practical and manageable means. • Verifying prescription requests from third party companies. • Manage steady patient flow in he exam portion of the store. • Organizing/stocking contact lenses and contact lens trials. • Cross trained in selling glasses/contacts, dispensing glasses and adjusting them as well as minor repairs like changing out nose pieces and tightening screws. • Checking in patients and verifying insurance information as a receptionist. • Prepared for patients in critical conditions, calling specialists, and informing emergency services. • Work advancement from receptionist to certified Optometric Technician. • Learning medical terminology and how to apply it in conversations to patients and doctors likewise. • Hospital level sanitation requirements for cleaning equipment and interior of store-front and doctors clinical office. • Patient safety, how to make them the most comfortable in sensitive medicinal situations such as tonometer screenings. • Handling O.D pre-screening equipment and general technical tools requiring medical knowledge. • Prepared for dangerous circumstances, with-on-the spot critical problem solving, for emergencies involving possible vision-loss. Show less



Clear City LLC

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Copywriter and editor

  • Jun 2018 - Oct 2020

  Clear City gave me a perfect opportunity to build a portfolio for my writing profession. Worked with a team of experts in the field with an emphasis on team unity. All members of the writing room learned to cooperate and assist in editing articles together building a strong network of communication. Still receiving the occasional commission by and for Clear City, and my experience has been (and continues to be) rewarding and a great first look into the business world of writing and editorial practices. Coordinated: • Copy writing SEO articles for blogs and websites. • Team lead editor, improved colleague’s documents, and finalizing articles. • Deadlines given, and assisted co-workers falling behind to meet quotas. •Met quotas weekly, and consistently, with time to spare for additional commission based pay. • Lead and established communication between colleagues and employer. • Use of Microsoft office for all work requirements (spread sheets, word, excel..) • Handling and editing of spreadsheets shared by multiple colleagues. • To cover articles of varying lengths all of them of different topics such as about the effects of social media, boosting hospitality businesses, animal husbandry, online businesses, and several others. • Researching each topic through sourced content and fact-checking. • Calling and receiving calls from employer and clients, taking instruction over the phone. • Completing articles within deadlines. • Ghost written articles by commission. • Portfolio Article reference, written under Juliana FVM: https://hospitalitygardens.com/hospitality-industry-marketing/ Show less



H&R Block

• United States
• Retail
• 700 & Above Employee

• Receptionist

  • Apr 2020 - Aug 2020

  H&R Block consists of seasonal work with a great emphasis on teamwork and building connections with our clients for following years. I have been asked to return and left with exceptional experiences. The defining experiences I found that stuck with me helped turn into the following skill and skill sets: • Gaining and understanding a huge emphasis on promoting friendly customer to tax professional relationship for annually returning, and new clients. • Having a sense of community when working with the colleagues and supervisors. Feeling a “we are all in this” sense of motivation when reaching goals as a team. • Being a seasonal job means I further my knowledge and experience as a receptionist in every year I return (I grow more affiliated answering phone calls and questions, book appointments for clients, and offer promotions/deals). • Positively greeting colleagues, clients, and supervisors while often receiving the same friendly regards from them. • Problem handling skills with clients individual issues having them leave satisfied or happy. • Keeping the lobby clear of debris and clean, as per sanitization rules and personal desire for cleanliness and organization. • Use of Microsoft Word for work and work related documentation. • Securing confidential and critical information about clientele for tax information. • Handles all printer, copier, and fax machine duties. • Responsible for managing and handling large amount of currency and credit cards, processing payments with ease for all clients. I leave this job at the end of the season more satisfied with the experiences I bring home and the community I get to see grow and appreciate what we do. These skills I develop are easily applied to further job opportunities and honed on. Returning back and reclaiming my position as the first face people see, I set forth to make sure that it’s a positive experience for the clients, and make a lasting impression of the kind of adequate service you’ll find at H&R Block. Show less



Dollar General

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Apr 2018 - Aug 2018

  Working as a Sales Clerk allowed me to refine my skills through the responsibilities listed: • Managing and handling large sums of currency. • Welcoming customers and creating a positive atmosphere as they arrive and leave. • Assessing stock coming in during shipment trucks, refilling gift cards/gas tanks, and overall handling merchandise during strict daily schedules. • In charge of locked/stored inventory. • Taking inventory of the store. • Organizing aisles to establish a cleaner work environment for both customers and employees. • Mopping, sanitizing, and cleaning the store during evening, afternoon, and closing hours. Overall I had an extremely positive relationship with my colleagues and managers, while making friendly conversation and gaining social skills through customer conversation. Having only worked five month, I left with an abundantly large amount of knowledge and experience that I still utilize and carry with me throughout jobs today. Show less



H&R Block

• United States
• Retail
• 700 & Above Employee

• Receptionist

  • Jan 2017 - Apr 2017

  Answered phone calls and questions, booked appointments for clients, offered clients special deals, greeted all clients with a friendly attitude, made coffee for the lobby, kept lobby clean, handled all printer duties, handled large amounts of cash and credit cards. Answered phone calls and questions, booked appointments for clients, offered clients special deals, greeted all clients with a friendly attitude, made coffee for the lobby, kept lobby clean, handled all printer duties, handled large amounts of cash and credit cards.