Experience

McEvoy Ranch

• United States
• Beverage Manufacturing
• 1 - 100 Employee

• Customer Service & Wholesale Coordinator

  • Jul 2020 - Present

  - Lead for Customer Service and Wholesale operations - interfacing with E-commerce and Direct to Consumer customers, Wholesale customers, and B2B/Corporate Gifting for the McEvoy Ranch and ODE Natural Beauty brands - Provide concierge service to customers - resolving e-commerce questions, managing phone lines and email accounts, processing orders for for E-commerce, Direct to Consumer, Wholesale, and B2B accounts - Prepare and present reports of customer needs and trends to Product Lifecycle, Supply Chain, and Marketing Teams - Collaborate with Head of Business Development and Marketing Team to achieve specific B2B and Wholesale channel growth goals through B2B account development and promotion - identifying opportunities and programming for sales outreach programs as well as providing sales reports Show less



Standard Event Rentals

• United States
• Events Services
• 1 - 100 Employee

• Event Consultant

  • Oct 2019 - Mar 2020

  - Interfaced directly with clients to understand event operational needs – served as point person for recurring client portfolio with a focus on catering operations - Applied industry knowledge to make recommendations to clients based on best practices for each venue and type of event - Tracked inventory, created quotes, drew up proposals, edited event contracts, and provided day of support as needed - Interfaced directly with clients to understand event operational needs – served as point person for recurring client portfolio with a focus on catering operations - Applied industry knowledge to make recommendations to clients based on best practices for each venue and type of event - Tracked inventory, created quotes, drew up proposals, edited event contracts, and provided day of support as needed



John Hannon, Feldenkrais Practitioner

• San Luis Obispo, California, United States

• Office Coordinator

  • Dec 2018 - Jun 2019

  - Created and implemented standard operating procedures for external office communications - Greeted clients and managed customer experience - responding to inquiries, requests, and issues in a timely manner via email, phones, and in person interactions - Created and implemented standard operating procedures for external office communications - Greeted clients and managed customer experience - responding to inquiries, requests, and issues in a timely manner via email, phones, and in person interactions



Enterprise Events Group

• United States
• Events Services
• 100 - 200 Employee

• Events Intern

  • Jun 2017 - Sep 2018

  Over the past two summers at Enterprise Events Group, I worked with many different Event Managers to help plan corporate events in the Bay Area and worldwide. I helped create schedules, organize client gifts, research new ideas for client incentive trips, and gather information about potential new venues and vendors for the company to use. Over the past two summers at Enterprise Events Group, I worked with many different Event Managers to help plan corporate events in the Bay Area and worldwide. I helped create schedules, organize client gifts, research new ideas for client incentive trips, and gather information about potential new venues and vendors for the company to use.



The Bay Club Company - Stonetree Golf Course

• Novato, California

• Hospitality Associate

  • Jun 2016 - Sep 2016

  Communicated effectively with fellow employees to ensure a positive experience for the country club’s guests and members. Served food and beverages on the golf course as well as at the club’s events and tournaments. Communicated effectively with fellow employees to ensure a positive experience for the country club’s guests and members. Served food and beverages on the golf course as well as at the club’s events and tournaments.