Julian Wijaya

Operations Executive at Smart Walkie Talkie
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Contact Information
Location
Jakarta, Jakarta, Indonesia, ID
Languages
  • English Limited working proficiency
  • Indonesian Native or bilingual proficiency

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Experience

    • China
    • Utilities
    • Operations Executive
      • Oct 2016 - Present

      Provide full service operations to the client and customers, including remote support and paperwork needed but not limited to, quality assurance, setup devices, solving technical and non technical problems by working together with the internal developer team and 3rd party developer team. Provide full service operations to the client and customers, including remote support and paperwork needed but not limited to, quality assurance, setup devices, solving technical and non technical problems by working together with the internal developer team and 3rd party developer team.

    • Professional Training and Coaching
    • Professional Conference Organizer
      • May 2016 - Oct 2016

      FreelancingProvide full service management for conferences including but not limited to conference design, registration, site and venue selection and booking, audiovisuals, IT support, logistics, marketing, sourcing speakers, funding, financial management, budget control, etc. FreelancingProvide full service management for conferences including but not limited to conference design, registration, site and venue selection and booking, audiovisuals, IT support, logistics, marketing, sourcing speakers, funding, financial management, budget control, etc.

    • Product Manager
      • Dec 2015 - May 2016

      Testing the product and making sure the product stable to be released, identify partnership opportunities. Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals. Testing the product and making sure the product stable to be released, identify partnership opportunities. Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals.

    • Project Manager
      • Feb 2014 - Dec 2015

      Making the Project timeline and making sure that all the aims of the project are met, making sure the quality standards are met, using IT systems to keep track of people and progress, overseeing the accounting, costing and billing Making the Project timeline and making sure that all the aims of the project are met, making sure the quality standards are met, using IT systems to keep track of people and progress, overseeing the accounting, costing and billing

    • Entertainment Providers
    • 1 - 100 Employee
    • Product Support
      • Jun 2012 - Jan 2014

      Testing the Product from Alpha until it's ready to be released and reporting any kind of bug and errors to the development team, reporting users complaint related to the product system to the related divisions, making sure all the users satisfied with the product Testing the Product from Alpha until it's ready to be released and reporting any kind of bug and errors to the development team, reporting users complaint related to the product system to the related divisions, making sure all the users satisfied with the product

    • Customer Service Executive
      • May 2011 - May 2012

      Represents the company in a professional and enthusiastic manner: by providing an exceptional level of customer service, supporting the mission statement, and adhering to our core values in all functions of their job responsibilities and interaction with internal and external customers. Represents the company in a professional and enthusiastic manner: by providing an exceptional level of customer service, supporting the mission statement, and adhering to our core values in all functions of their job responsibilities and interaction with internal and external customers.

    • Indonesia
    • Banking
    • 400 - 500 Employee
    • Recruitment Officer
      • Mar 2010 - Apr 2011

      Identify partnership opportunities with various clients. Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations Identify partnership opportunities with various clients. Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations

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