Experience

Platypus Productions LLC

• United States
• Entertainment Providers
• 1 - 100 Employee

• Merchandiser

  • Apr 2023 - Present

  Experienced Merchandise Sales Representative with a proven track record in the entertainment industry, specializing in selling merchandise to patrons during tours. Combining a passion for customer service, merchandising expertise, and strong interpersonal skills, I excel at maximizing revenue and providing an exceptional experience for fans. Experience: Merchandise Sales Representative | Moulin Rouge Tour April 2023 - Present - Drive merchandise sales and revenue generation by engaging with patrons attending the touring show. - Provide exceptional customer service, ensuring an enjoyable and seamless shopping experience. -Demonstrate in-depth knowledge of merchandise offerings, product features, and promotional campaigns to assist patrons in making informed purchasing decisions. -Set up and maintain visually appealing merchandise displays, ensuring products are well-organized and stocked at all times. -Process transactions accurately and efficiently, utilizing point-of-sale systems to facilitate smooth transactions. -Collaborate closely with the show's production team and management to meet sales targets and contribute to overall show success. -Actively engage in upselling and cross-selling techniques to increase average transaction value. -Handle customer inquiries, complaints, and returns promptly and professionally, resolving issues to maintain customer satisfaction. -Perform inventory management duties, including regular stock checks, reordering, and coordinating restocks with suppliers. -Maintain sales records, prepare sales reports, and provide feedback on merchandise performance to management. -Assist in the setup and teardown of merchandise booths before and after each show. Skills: - Sales and Customer Service - Merchandise Management - Retail Operations - Product Knowledge - Cash Handling and Point-of-Sale Systems - Inventory Control - Problem Solving - Communication and Interpersonal Skills - Team Collaboration - Attention to Detail Show less



Freelance

• Freelance Photographer & Designer

  • Jan 2023 - Present



Minuteman Press

• United States
• Printing Services
• 1 - 100 Employee

• Lead Production Designer

  • Jan 2022 - Jan 2023



Park Cafe group

• United States
• Hospitality
• 1 - 100 Employee

• Barista

  • Feb 2018 - Dec 2019



Eurasia America Importadora

• Caracas Venezuela

• Administrative Assistant

  • Jul 2015 - Jun 2017