Julian Pullen
Co-Founder & Head of Automation Experience at CiGen- Claim this Profile
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Italian Native or bilingual proficiency
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Bio
Credentials
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Certificate IV in Banking Services
Esset AustraliaDec, 2012- Nov, 2024
Experience
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CiGen
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Co-Founder & Head of Automation Experience
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Nov 2019 - Present
Working with and managing client portfolio, CiGen, one of the first dedicated Robotic Process Automation companies based in Australia, which provides Intelligent Automation solutions and services, ushering in the Digital Workforce of the future. A selection of industry sectors that CiGen can assist include: Financial Services, Insurance & Superannuation, IT & Telecommunications, Government, BPO, Utilities & Energy, Supply Chain & Logistics, Healthcare and Retail. For more information, please visit www.cigen.com.au
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Kaplan Professional (Australia)
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Australia
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Professional Training and Coaching
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1 - 100 Employee
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Corporate Relationship Manager
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Sep 2017 - Oct 2019
Increased portfolio by successfully bringing on board 40+ client groups to maintain and assist training and education needs.Responsible for the South Australian market from January 2018 and successfully built trusting relationships with current and new clients to increase portfolio.Successfully delivered and presented multiple presentations and discussions to various adviser groups around the new Financial Adviser Standards and Ethics Authority (FASEA) education standards.
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Business Development Manager
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Apr 2017 - Aug 2017
Managed and took responsibility for a portfolio of 50+ clients based in the Financial Sector with education and learning needs. Forged strong relationships with clients in a short space of time, allowing me to assist them with greater efficiency and collaborate with them to execute a positive outcome.
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Bank of Melbourne
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Australia
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Banking
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500 - 600 Employee
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Account Executive - Corporate & Commercial
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Mar 2015 - Dec 2016
Corporate & Commercial Banking specialising in the Leisure and Hospitality sector, which included Pubs, Clubs, Restaurants and Gaming Venues. Collaborated with the Relationship Manager’s to assist with new and current client enquiries by providing assistance to clients with their financial situations for both Commercial and Retail banking products, uncovering unstated needs as well as acting on stated needs, and providing the best possible solution for them.Conducted financial analysis on client accounts and used information gathered to build credit paper and mitigates for client request.Furthermore, I managed day-to-day client accounts, monitored the Relationship Manager’s clients Annual Reviews and Covenant Monitoring, ensuring that they are completed in an efficient and timely manner.
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Branch Manager
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Aug 2012 - Mar 2015
Managed and took responsibility for the business as Branch Manager by implementing a strong team bond and strategies for both team and individual success. Successfully met numerous Branch targets for Deposits, Lending and specialised products via Business-to-Business networking, University Open Days and local area involvement. This resulted in increasing the Branch’s customer base by 100+ clients per year as well as the Branch being ranked #2 in region. Further accomplished by conducting continuous training sessions with staff members during allocated times and general discussions.Collaborated with and conducted assessment with clients in regards to their financial situations by uncovering unstated needs as well as acting on stated needs, and providing the best possible solution for them.
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Customer Service Specialist
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Nov 2011 - Aug 2012
Collaborated with and conducted assessment with clients in regards to their financial situations by uncovering unstated needs as well as acting on stated needs, and providing the best possible solution for them. Assisted my Branch Manager in the day to day operations of the branch as his Assistant Manager.Conducted training sessions with staff members during allocated times and general discussions.Was placed as Acting Branch Manager/Customer Service Specialist at South Melbourne branch from September 2012 – March 2013.
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Customer Service Officer
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Mar 2011 - Nov 2011
Teller operations for clients, aiding with deposits and withdrawals and basic banking enquiries.Responsible for uncovering customer needs in relation sales opportunities and referring them on to the specialist. Took responsibility for cash management and handling including ATM duties.
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Sales Assistant
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Jul 2009 - Feb 2011
Responsible for supervision of store during selected shifts, notably weekday, evening and weekend shifts. Undertook all retailing tasks, including customer service and interaction, cash handling, store maintenance, telephone enquiries and general stock knowledge. Also assisted in training and supervision of new staff members. Responsible for supervision of store during selected shifts, notably weekday, evening and weekend shifts. Undertook all retailing tasks, including customer service and interaction, cash handling, store maintenance, telephone enquiries and general stock knowledge. Also assisted in training and supervision of new staff members.
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Italian Chamber of Commerce and Industry in Australia - Melbourne Inc.
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Australia
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International Affairs
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1 - 100 Employee
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Trade Show Intern
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Jun 2010 - Nov 2010
Responsible for general tasks, including general phone enquiries, attend to clients of the chamber during meetings and provide translating services during business-to-business meetings between Italian and Australian companies. Assisted in the organisation and collaboration of Australian / Italian companies at major trade shows in Melbourne, including the participation of 8 Regione d'Abruzzo companies at Fine Food Australia 2010. Furthermore, was co-organiser and administrator for promotional activities during the UCI World Cycling Championships in Geelong. Collaborated with co-workers to organise numerous Italian delegations from cities of Catanzaro, Parma, Caserta and Trieste, to participate in business-to-business dealings in both Melbourne and Sydney.
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Education
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2006 - 2009
Swinburne University of Technology
Business/Arts, Management, Business Law & Italian
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