Experience

Mantra Events & Promotion Pvt. Ltd.

• India
• Events Services
• 1 - 100 Employee

• Sr.Manager NBD & Client service

  • Mar 2023 - Present



Wings Brand Activations(I) Pvt. Ltd.

• India
• Advertising Services
• 300 - 400 Employee

• Manager Client service & New business development

  • Nov 2015 - Mar 2023



Nazara Technologies Limited

• India
• Computer Games
• 1 - 100 Employee

• Content Manager

  • Dec 2012 - Nov 2015

  - Collaboration with partners and 3rd party suppliers for new innovative products. - Signing content deals with new partners for games (Developers/Aggregators). - Delivering real-time content for major mobile telecom operators. - Content sub-licensing on all established telecom operations across Middleeast and Africa. - Partner management, ensured smooth inflow on requested content and therefore distribution. - Measuring Content Partners revenue performance month on month to evaluate revenue growth and partner participation in promotion. - Facilitated communication internally within cross-functional teams. - Created project timelines and ensured that work remained on schedule - Co-ordination with the platform owners for faster bugs’ resolution. Show less



CORPORATE TRAVEL SOLUTION

• Business Head (First Residences Pvt Ltd)

  • Oct 2011 - Nov 2012

  Maintain a tracking system for all potential customers. Ensure that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team. Organize sales and marketing efforts to ensure that the maximum exposure is purchased for the revenues that are spent. Oversee and conduct sales calls, prospecting and meet all quotas to ensure that the quarterly and annual goals are met. Designed partnership programs and liaise with business partners in order to generate more opportunities. Property search and setup of new apartments for corporate Show less



Reliance Info stream

• Manager – Client Management

  • Dec 2002 - Oct 2011

  Was promoted as Asst Manager in Client Management Team after successful tenure as corporate relationship Manager. In this tenure was closely working with the president office. After Successful implementation of collection process was send on deputation at Mumbai circle as relation manager to stream line corporate dunning process. Was appointed and promoted project leader – collections to setup pan India consumer collection process in guidelines with the dunning policies of TRAI (Which included. SMS & IVR broad casting, Tele Calling ) Was selected as a Deputation Group Leader (DGL) for the deputation team for Chennai BPO set-up - Process migration of 300 plus agents from Mumbai BPO to Chennai BPO - Was in a COPC implementation team at Chennai and Mumbai. - Consumer dunning pan India - Corporate collections Mumbai Circle - Cell Talk (Marketing Campaign for Reliance Mutual Fund) - Push SMS - Home Agents - BPO Benchmarking - Property Search for new BPO setup Show less



Wipro Spectra mind India Ltd

• Senior CRA

  • Nov 2001 - Dec 2002

  - Responsibilities include man management for a team of 15 CRA in absence of the GL. - Handling inbound calls for US process (Credit cards). - Training of Team as per SLA for up selling. - Making Daily reports of CRA of their Individuals performances. - Conducting team briefing in absence of GL. - Team builds up strategies for better performance of team members. - Responsibilities include man management for a team of 15 CRA in absence of the GL. - Handling inbound calls for US process (Credit cards). - Training of Team as per SLA for up selling. - Making Daily reports of CRA of their Individuals performances. - Conducting team briefing in absence of GL. - Team builds up strategies for better performance of team members.