Experience

European Recycling Platform (ERP)

• France
• Environmental Services
• 1 - 100 Employee

• Data Services Customer Manager

  • Jan 2017 - Present

  - Responsible for the management of ERP’s Data Services account management team. - Account manage and complete the data calculations and compliance reporting for key customers in UK and Republic of Ireland for packaging, waste electrical, battery and plastic packaging tax submissions. - Represent ERP at customer, agency, trade body and industry meetings and events. - Identify business development opportunities for existing products and services for existing and new customers. - Review new and existing legislation for development opportunities and new service offerings. - Work closely with business development and marketing to enhance ERP’s service offering and marketing strategy. - Provide support to business development for tenders. - Drafting and costing sales proposals for prospective and existing customers. - Manage service costing and contract renewals and provide commercial reporting to finance and senior management team. - Project manage the development and testing on new software tools. Show less



DHL Envirosolutions

• Lutterworth, England, United Kingdom

• Compliance Manager

  • Nov 2003 - Dec 2016

  - Managed the data services account management team. - Managed the data calculation and compliance reporting for key accounts in UK and Republic of Ireland for packaging, waste electrical and battery submissions. - Liaised with the regulatory authorities and compliance schemes to resolve compliance issues for packaging, waste electrical and battery submissions. - Offered confidential, expert advice on producer responsibility to customers. - Managed contract renewals and provided cost estimates for PRNs and consultancy work. - Resolved technical issues and data queries within the packaging database and software. - Project managed the development and implementation of new packaging database software. Show less



Foresite Systems

• United States
• Software Development
• 1 - 100 Employee

• Environmental Data Analyst

  • Mar 2001 - Oct 2003

  - Completed packaging data calculations and submissions for over 50 customers using bespoke Packtrak packaging software. - Attended environmental agency and compliance scheme audits of data service customers in UK and Republic of Ireland. - Dealt with customer enquiries with regard to regulatory and data queries. - Represented Foresite at customer meetings, trade association and compliance events. - Completed packaging data calculations and submissions for over 50 customers using bespoke Packtrak packaging software. - Attended environmental agency and compliance scheme audits of data service customers in UK and Republic of Ireland. - Dealt with customer enquiries with regard to regulatory and data queries. - Represented Foresite at customer meetings, trade association and compliance events.



Pilkington Automotive

• Coventry, England, United Kingdom

• Environmental Officer

  • Nov 1997 - Dec 2000

  - Conducted site environmental and quality audits. - Assisted in the implementation of ISO14001 and maintaining ISO9001 systems. - Implemented the packaging waste regulations at the site. - Conducted site environmental and quality audits. - Assisted in the implementation of ISO14001 and maintaining ISO9001 systems. - Implemented the packaging waste regulations at the site.



Railtrack

• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Legal Assistant

  • Sep 1997 - Oct 1997

  - Collated and archived land deeds and other legal documents. - Collated and archived land deeds and other legal documents.



Middlemarch

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Research Assistant

  • Mar 1997 - Jun 1997

  - Researched and mapped habitat data on several environmental projects. - Researched and mapped habitat data on several environmental projects.



Keep Britain Tidy

• United Kingdom
• Environmental Services
• 1 - 100 Employee

• Projects Officer

  • Jun 1992 - Jun 1993

  - Project work for the collection, interpretation and reporting of litter data. - Project work for the collection, interpretation and reporting of litter data.