Experience

Muto Technology

• United States
• Semiconductor Manufacturing
• 1 - 100 Employee

• CNC Mill Machinist

  • Nov 2022 - Present



Athena Manufacturing, L.P.

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• CNC Mill Machinist II

  • Aug 2021 - Nov 2022



Crux Manufacturing

• CNC Machinist / Set Up Lead

  • 2019 - Aug 2021

  Set up and operate CNC mills (Mazak V-515, Mazak Ultra 550 horizontal, Okuma Genos M560-V, Haas VF-3)Set up and operate CNC lathes (DMG More NLX 2500, HAAS ST30 and ST30Y, HAAS SL10)Edit programs to correct feeds and speedsSubmit parts for first article inspection. Operate machines, inspect parts, record dimensions, deburr partsProgram basic mill parts independentlyProof out new programs provided by lead programmerWork with various stainless steel alloys (304, 316, 316L) and aluminum (6061-T6)Responsible for machine maintenance such as greasing machines, cleaning and changing air filters, maintaining oil levels, and maintaining coolant tank levelsAssist setup machinists by providing programs, setup sheets, tools, and material to setup their jobs Show less

• Router Bay Lead

  • 2018 - 2019

  Set up and operate Patriot Freedom Machine 8’x10’ routerInspect first article and then submit to quality assurance for first article inspection before proceeding to operate machine, inspect parts, record dimensions, and deburr partsEnsure on time delivery of quality parts to quality control departmentEstimate new parts, schedule router bay jobs, program, setup, and operate all router bay partsWorked with plastics such as polycarbonate, acetyl, polypropylene, PVCC, teflon, acrylic, nylonResponsible for maintenance such as greasing slideways, surfacing spoil board, keeping the area around the machine free of chips and debrisCreated and maintained a live inventory of sheet material left over from previous jobs to maximize part yield and reduce manufacturing costsWhen I was ahead of schedule I would go to the mill bay and learn everything I couldAssist in lathe bay with set ups on DMG Mori NLX 2500 Show less

• CNC Operator

  • May 2017 - Jan 2018

  Operate a DMG Mori NLX 2500 lathe and a HAAS VF-3 on overnight shifts for large production runs. Occasionally I would run parts on a Patriot Freedom Machine router in between batchesResponsible for operating machines, inspecting parts, recording dimensions on inspection documents, deburring parts, meeting production quota each night, keeping the work station clean, and minor machine maintenance (adding coolant, topping up oil levels, skimming coolant tank)



Trusource Labs

• Search Quality Moderator Tier II

  • Jan 2017 - May 2017

• Subject Matter Expert

  • Aug 2016 - May 2017

  Act as a resource to enable quality moderators to meet performance goals.Educate team members on moderation processes and procedures as well as suggest improvements to these processes.Pilot new moderation policies.Report emerging fraud trends for further investigation.Continue to meet performance goals for quality moderation.



Volt

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Search Quality Moderator at Indeed

  • Apr 2016 - Aug 2016

  Analyzed jobs and identify scams, spam, and other low-quality content and decided how to handle these issues.Investigated companies to determine their legitimacy.Moderated the quality of jobs and accounts by effectively recognizing problematic patterns and red flags.Suggested ways to improve products and internal tools.Helped define the policies that guide company-wide quality decisions.Ensured that job seekers get the most out of their Indeed job search experience.

• Quality Control Analyst at Apple

  • Mar 2015 - Mar 2016

  Proofread and graded emails from outsourced support teams in order to improve the customer experience.Performed weekly control calibration cases for the team's accuracy.Attended weekly team calibration meeting for grading changes and review of the control cases.Maintained a record of each team member's daily number of emails graded and sent to management weekly.Created and maintained departmental grading style guide in iBooks Author

• Customer Support Advisor at LegalZoom

  • Jan 2015 - Mar 2015

  Assisted customers with information related to their order, including estimated shipping and delivery dates and tracking information.Set customers’ expectations on when orders would be completed based on internal, state, and federal processing rates.Informed customers of processing holds due to incomplete, missing or additional information required to process orders.Collected information and entered it into customer relationship management program.Explained the document creation and filing process in detail and attempted to preemptively prevent further holds. Show less



SHI International Corp.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Inside Account Executive

  • Oct 2014 - Nov 2014

  Grew a customer base through cold calling. Provided consultation to customers regarding their IT solution needs. Gained industry knowledge through a series of sales and technology trainings. Grew a customer base through cold calling. Provided consultation to customers regarding their IT solution needs. Gained industry knowledge through a series of sales and technology trainings.



Volt

• United States
• Staffing and Recruiting
• 700 & Above Employee

• MacExpert at Apple

  • Aug 2014 - Oct 2014

  Provided consultative technology solutions to customers based on their needs. Leveraged multiple sources of information to stay current on product features and technology changes. Appropriately set customers' expectations after placing their order to ensure a favorable end-to-end purchase experience. Entered new sales orders into the appropriate systems accurately. Provided consultative technology solutions to customers based on their needs. Leveraged multiple sources of information to stay current on product features and technology changes. Appropriately set customers' expectations after placing their order to ensure a favorable end-to-end purchase experience. Entered new sales orders into the appropriate systems accurately.



Southwestern University

• United States
• Higher Education
• 400 - 500 Employee

• Data Analyst

  • Jan 2014 - Jul 2014

  Analyzed patterns in student perceptions of courses utilizing the flipped classroom format. Analyzed the effectiveness of the flipped classroom format on student learning. Scheduled and conducted follow-up interviews with survey participants. Worked as part of a larger team to perform an overall assessment of the effectiveness of the Inquiry Initiative. Analyzed patterns in student perceptions of courses utilizing the flipped classroom format. Analyzed the effectiveness of the flipped classroom format on student learning. Scheduled and conducted follow-up interviews with survey participants. Worked as part of a larger team to perform an overall assessment of the effectiveness of the Inquiry Initiative.



TESS: Therapeutic Environmental SolutionS

• United States
• Hospitals and Health Care

• Accounts Manager

  • May 2013 - Aug 2013

  Followed up on old sales leads to generate renewed customer interest. Developed a lead generation and follow-up marketing program for healthcare projects throughout the United States. Qualified healthcare projects and identified the primary contacts responsible for new product specifications. Sent promotional e-mails to primary contacts, generating new sales leads. Designed customer database and completed entry of contact data. Followed up on old sales leads to generate renewed customer interest. Developed a lead generation and follow-up marketing program for healthcare projects throughout the United States. Qualified healthcare projects and identified the primary contacts responsible for new product specifications. Sent promotional e-mails to primary contacts, generating new sales leads. Designed customer database and completed entry of contact data.