Julian Gonzalez

Systems Support Manager at METRO COMMUNITY HEALTH CENTERS INC
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Contact Information
us****@****om
(386) 825-5501
Location
Bronx, New York, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Sign Languages Limited working proficiency

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Credentials

  • How to Manage Customer Expectations for Frontline Employees
    LinkedIn
    Oct, 2016
    - Nov, 2024
  • Perosnal Training
    American Fitness Institute
    Aug, 2014
    - Nov, 2024
  • Lifeguard
    American Red Cross
    Mar, 2013
    - Nov, 2024

Experience

  • METRO COMMUNITY HEALTH CENTERS INC
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Systems Support Manager
      • Feb 2022 - Present

    • Patient Experience Supervisor
      • Aug 2018 - Feb 2022

    • Patient Experience Representative
      • Jan 2018 - Aug 2018

    • Revenue Cycle Specialist
      • Jan 2017 - Jan 2018

  • FedEx
    • United States
    • Freight and Package Transportation
    • 700 & Above Employee
    • Courier
      • Mar 2016 - Apr 2017

      committed courier, looking to show management my potential as an employee while abiding and holding all of the companies policies and promises to its costumers. committed courier, looking to show management my potential as an employee while abiding and holding all of the companies policies and promises to its costumers.

  • TD
    • Canada
    • Banking
    • 700 & Above Employee
    • Bank Teller
      • Jun 2014 - May 2016

      Provide exceptional Customer service - Demonstrate competency and accountability with Store operational standards - Provide leadership, conflict resolution, process improvement and communication to the Teller line - Coach team members on identifying sales opportunities and referring Customers to appropriate Store Employees or internal Business Partners to achieve both store and individual sales revenue goals - Manage Teller Paid Time Off (PTO) within the PTO staffing model - Recruit, interview, train, orient, create conference notes and evaluate Tellers in accordance with HR guidelines - Support, mentor and coach team members in their professional development - Develop and manage team members by recruiting, training and recognizing them - Create and foster a cohesive team and promote a positive work environment Show less

Education

  • City University of New York-Hunter College
    Bachelor’s Degree, Nutrition Sciences
    2015 - 2017
  • Queensborough Community College
    Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities
    2012 - 2015

Community

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