Experience

Vivaro Media (Aldea Solutions Inc.)

• Canada
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Broadcast Network Operator

  • Mar 2021 - Present

  • Provide first-level technical support for the control, operation, and management of video transmissions on the Aldea network. • Act as a point of contact between customers and the Network Management Center (RMC): o Implement and confirm the services and service changes that are requested by customers; o Document and monitor the progress of incidents affecting the service, ensuring that the customer is informed of any interruption in a timely manner and that the service is restored to the client satisfaction. • Document information on progress, implementation, and service delivery by Aldea using network management systems. • Proactively monitor alarms and alerts on the network to identify items that may have an effect on current or future transmissions. • Perform troubleshooting and diagnostic activities on an active video network. • Establish bypass roads and initiate recovery procedures to minimize the effects of an incident. • Track issues related to network activities using the tracking system.



Ingelectrisis LTDA

• San Luis de Palenque, Casanare, Colombia

• Contractor

  • Jun 2019 - Aug 2019

  Role profile – Assistant of director of production and quality, where I evaluate work conditions and processes to been evaluated to propose a plan and strategy to improve it. Role Responsibilities • Contributes with ideas and innovation projects to design production or presentation schemes. • Generate mechanisms that simplify time and money. • Inform the manager or whoever corresponds, of key indicators that may be going out of range. • Plan production strategies with the Director of production and quality.



KYLAN ENTERPRISES PTY LTD

• Sydney, Nueva Gales del Sur, Australia

• Maintenance Assistant

  • Jan 2017 - Dec 2018

  Role profile –Performs basic maintenance and repair tasks and may assist other skilled worker’s carpentry, electrical, plumbing, or general building/facility maintenance projects. . Role Responsibilities • Performs building maintenance, construction, and operation functions not requiring Journeyman or operating certification. • Disassemble damaged and broken equipment so that it can be more easily repaired, then reassemble pieces after repair work has been successfully completed. • Maintain grounds and common areas to ensure they are operational, safe, and clean for our residents. • Receive deliveries of tools, equipment and supplies and transfer them to work stations or other areas as dictated by management. • Hold or handoff tools, equipment, and parts to workers who are actively working on maintenance or repairs. • Receive work orders and determine what parts, equipment, and services are needed to perform necessary maintenance and repair work.



Coca-Cola FEMSA

• Mexico
• Food and Beverage Services
• 700 & Above Employee

• Inventory Analyst

  • Feb 2015 - Sep 2015

  Role profile – Developed, implemented, and managed an inventory control system and related procedures to monitor the operation in real-time. Role Responsibilities • Analyzed stock levels to identify potential shortages or excesses of assets, and completed remedial actions based on the data generated • Reviewed and resolved discrepancies in a timely manner • Made process improvements recommendations to improve overall supply chain efficiency • Placed product orders in a timely manner and tracked purchase orders • Generated and maintained daily reports on inventory levels



Yanbal

• Personal Care Product Manufacturing
• 700 & Above Employee

• Senior Consulting Analyst

  • Sep 2014 - Nov 2014

  Role profile – Senior analyst responsible for the evaluation of more than 120 roles to measure value generation of the organizational structure. Role Responsibilities • Made interviews to collect information from all the roles in the organizational structure, with a focus on output data such as reports, internal metrics, and customer satisfaction. • Completed Deming Cycle Analysis to suggest improvements to internal processes and implement continuous improvements. • Used SIPOC to document business processes and the organizational structure. • Developed daily and monthly reports to present the value-added per role and function.



Bancolombia

• Banking
• 700 & Above Employee

• Assistant to Vice President Bogota Factoring

  • Jul 2013 - Dec 2013

  Role profile – Analyzed information from the Commercial Plan (analyzing sales and commercial data) to support the decision-making process in the region, working directly with the vice-president. Role Responsibilities  Analysis of current and historical data and monitoring of key performance indicators month by month  Reviewed results from the Commercial Plan and advised on contingency plans  Compared estimates against actual results in the business  Supported internal and external customer service activities  Generated performance indicators for all regional areas and created a dashboard for account managers