Project Manager

• Oct 2022 - Present

Technical Project Manager

• Oct 2021 - Sep 2022

Responsible for the program management of a multi-million-dollar DHS contract to deliver facial verification and geolocation tracking via smart phone. Managed multi-national development and logistic teams coordinated and created Jira boards and managed Favro project board. Program Manager for the development of the plan, budget in accordance with 2CFR, and timeline for delivery. Developed project metrics and tracking system to ensure all work deliverables are met. Developed the detailed Resource Matrix and overall program plan and developed the detailed QA Plan. Instrumental in the product development of a new application to include product spec sheet and technical documentation. Managing over 15 matrixed resources and coordinating the overall initiative with 5 separate work groups and responsible for the development of end-user documentation and training for the customer. Managing and escalating to Senior Executives C-Levels and Business Partners during program briefings.

Project Manager/Program Manager

• Jan 2020 - Oct 2021

Agile Scrum Master leveraging the Agile framework for the 2020 Migration Initiative, managed the development (using Jira-Kanban/Sprints), issues (using Mantis) and workstreams progress. Program Manager for the development of the overall plan for the migration of 5 disparate case management software applications into a single proprietary application to include managing off-shore software development team and implementation of multiple product releases and updates. Developed the detailed Resource Matrix management plan, developed and executed QA Plan and overall program plan. Managing and mentoring 10 matrix resources and coordinated the overall initiative with 8 separate work streams and technical writer to develop end-user documentation and training for the customer. Managing and escalating to Senior Executives, C-Levels and Partners during weekly program briefings.

Advisor

• Jul 2019 - Jan 2020

If you are ever seeking business advice, you can request a meeting with me through my profile on AdvisoryCloud at https://www.advisorycloud.com/profile/Julia-Janka. If you are ever seeking business advice, you can request a meeting with me through my profile on AdvisoryCloud at https://www.advisorycloud.com/profile/Julia-Janka.

Consultant

• Jan 2019 - Jan 2020

Provide course reviews and readiness for PMI approved PDU online courses. Developing metrics and objectives as part of course development. Provide course reviews and readiness for PMI approved PDU online courses. Developing metrics and objectives as part of course development.

Program Manager

• Jan 2018 - Nov 2018

Leverage key skills as strategic partner to develop business relationships and increased stakeholder interaction and successful knowledge transfer of ERP solution. Engage cross-functional virtual program teams achieving program initiatives and project success. Position the analysis, escalations and reporting of the program’s performance and status to both internal and external executives. • Supervise and drive project management leadership for ERP/MIS related project rollouts, reducing overall costs of doing business by 25%. • Interact with and coordinate the activities of all project stakeholders representing both internal as well as external resources and drive program planning using PMI standard tools to lead teams through all aspects of deployment to include discovery, KPI identification, infrastructure, installation, training, testing and change management. • Reduce business risk to operations by replacing obsolete and independent software solutions with integrated systems and subsequent reduction of overall costs in the client’s estimating departments.

Project Management Consultant

• Oct 2016 - Mar 2017

Leveraged key skills as the strategic partner to develop business relationships and increased IT inclusiveness. Facilitated cross-functional virtual program teams achieving project initiatives. Positioned the analysis and reporting of the program’s performance and status. Influenced the team to explore and improved efficiency that increase productivity. Achievements: • Interviewed, scoped and developed with partner business the 2017 IT Requirements for current and future initiatives to include strategies to reduce manual work efforts, creation of software interfaces and additional enhancements needed to run LATAM business unit • Planned and managed the migration of multiple servers, applications and software from diverse international locations in LATAM back to central office • Planned, tested and implemented phase 1 of eCommerce project for LATAM business unit. Coordinated 3rd party vendor, contract management, IT security review and validation for software/vendor, opening firewalls and validating Network configuration readiness for secure credit card payments, accurately reflect customer account and order status • Managed the back-end processing of Oracle invoices, documenting process flows and identifying efficiency improvements through 3 distinct systems for transition to new host company

Program Manager

• May 2015 - Oct 2016

Leveraged key skills as the strategic partner to develop business relationships and increased incremental growth. Facilitated cross-functional virtual program teams achieving project initiatives. Flawlessly executed contract(s) and deployed solutions to customers. Positioned the analysis and reporting of the program’s financial performance and status. Oversaw and influenced the project team to meet the contractual, technical and support requirements of the program initiatives. Achievements: • Assessed, evaluated and identified the need for program success, established Executive leadership relationships, managed priorities to ensure project(s) success and customer satisfaction • Mined and developed new customer opportunities for future sales, key account management and maintained executive and strategic account plans • Managed the virtual product development and deployment of new software product release, taking product from Alpha, to Beta (QA), testing and then general acceptance to customer delivery, insuring deployment team had all necessary support protocols and documentation in place for mass distribution. • Identified key customers to participate in a proof of concept for new product deployment, concurrently developing deployment guidelines and documentation to insure success mass distribution for future product.

Program Administrator

• Oct 2004 - Mar 2015

Provided vision and managed both the financial and day-to-day operation of grant programs that totaled more than $120M over 10 years. Administered the Department of Homeland Security sponsored UASI grant for anti-terrorism and prevention programs for the City of Atlanta and five surrounding counties in coordination with the State of Georgia. Facilitated the collaboration, coordination, and final writing of the submission the annual grant application to DHS, managed the distribution of equipment awards, securing vendors that met the requirements for program execution; accountable to local, state and federal partners to ensure that the program meets all requirements for completion. Achievements: • Simultaneously oversaw and managed seven grants (2-3 grants concurrently), ranging from $4+ million to $11.5+ million, having 10 diverse initiatives and over 100 different projects per grant. • Secured resources (planning, equipment, training and exercises) that empowered local, state, and federal agencies to effectively prevent, protect, respond, mitigate, and recover in a disaster or terrorist attack. • Developed successful regional strategy addressing a variety of safety, communication and regional response issues by engaging all stakeholders from subject matter experts to executive management, including elected leaders. • Mitigated risk to the City, County, and State, as well as to hospitals, utility companies, etc., by providing financial data, current initiative updates, grant and/or regulatory requirements, and making recommendations. • Enabled Senior Policy Board to make sound policy decisions based on UASI research, analysis, collaboration, budgets, recommended course of action and adoption. • Effectively oversaw and managed Program’s HR operation (e.g., payroll, 401K, personnel issues, healthcare benefits, etc.).

Adjunct Professor

• 2007 - 2010

Taught evening classes in Project Cost and Scheduling for Project Management, which: • Provided students with a project management blueprint for managing and overseeing projects. • Enabled students to understand and apply advanced tools and techniques for developing and managing project financial plans by designing and developing educationally sound class projects. Taught evening classes in Project Cost and Scheduling for Project Management, which: • Provided students with a project management blueprint for managing and overseeing projects. • Enabled students to understand and apply advanced tools and techniques for developing and managing project financial plans by designing and developing educationally sound class projects.

Senior Manager, Systems and Planning

• Jul 2002 - Jul 2003

Developed and managed the nationwide IT Project Office, responsible for $4.5 million in complex IT projects (largest budget dedicated to IT in the history of NSI). Managed virtual/cross-functional 25-person team in over 50 locations, including headquarters and associated vendors dedicated to the projects. • Recommended and enabled the corporation’s IT strategy to be developed by performing feasibility studies and detailed analysis, projecting ROI for IT Infrastructure Projects, and making recommendations to CIO. • Directed the project management of the full life cycle upgrade of the Network, Data Center and the Desktop Deployment (image standardization). • Oversaw the teams that successfully and seamlessly automated a manual inventory and cost management system, resulting in continuity, uniformity, and cost effectiveness. • Developed IPT/VOIP design for home office, product requirement, migrating 25 sites to T-1 voice and/or data lines as needed, and thus created a bill of material required for each site deployment. • Selected skilled and competent vendors, negotiating the best market value, resulting in positive project outcomes within budget.

Project Manager

• Jun 1999 - Jul 2002

Managed multi-departmental, cross-functional, virtual project teams that achieved customer satisfaction and resolved customer concerns/issues, engaging all levels of resources across divisions and internationally: • Managed $10 million dollar server/workstation customer refresh project for over 1000 independent franchise locations in the US and Canada, managing individual financing and third-party vendors, which ensured project success. • Recovered at risk troubled projects, as a lead member of regionally hand-selected Program Management Office (PMO) Team, specializing in high profile at risk accounts/projects. • Managed the development of new proprietary software programs by working with vendors and their products to develop new packages based on company’s requirements. • Developed new business projects/opportunities, such as a web-based IT Assessment Management software project that ensured the end product met the customer’s requirements/needs. • Met and/or exceeded deadlines in managing P&L of projects and revenue forecasts, standards and process of project’s PMO’s, all within budget.

Project Manager

• 1998 - 1999

• Followed the full lifecycle of implementing the time tracking web-based software PlanView from initial conception, requirement documentation across 5 divisions and software customizations, testing, and live implementation; which also included weekly reporting of all issues and project status. Managed project to PMO processes/standards. • Maintained subcontractor and project databases for issues and customizations of software. Central point for all issue and communication tracking. Responsible for the content and development of the project website. • Onsite SME for PlanView, central point of contact for all project related issues which influence software patches, changes and upgrades to the product and project • Developed requirements and test cases based on business processes for UAT, scheduled and managed the UAT process, compiled results and presented findings to project team.

Account Manager

• 1996 - 1998

Responsible increasing sales directly to businesses through-out Metro Atlanta Territory, developing customer relationships, trouble shooting issues and overall account management. • Business to business sales responsibility for $600,000 territory P&L. With the use of proven sales cycle management techniques increased growth by over 30% in territory moving sales to over $1 million in revenue. • Program managed the sale of new office equipment and the design/ configuration to include space management/ planning and implementation of the new office configurations. • Developed proactive, problem solving relationships with clients and assisted them by aligning their business goals with applicable marketing and retention programs. Managed the full sales cycle, which included coordinating with in-house sales/marketing and support departments.

Account Manager

• 1995 - 1996

Provided account support, promotional opportunities and facilitated increased customer awareness all while improving account relationship with customer and consumers. • Using sales cycle management, increased territory sales by 30%. Worked with both chain stores and independents to successful achievement of Winner of Summerfest ’96 sales contest. • Able to persuade managers to dedicate shelf space for promotions, better product distribution and create eye catching product floor displays. • Developed new and existing accounts to insure total product distribution, shelf management and increased sales.

Customer Service Representative

• 1992 - 1995

Customer Services Representative for Collections, Credit Analyst and Sales • Program Manager for two different corporate wide process improvements 15-person teams resulting in over $100,000 in company savings with over 20 + operational improvements which improved customer satisfaction. • With increasing responsibilities moved from 30-day collections to 120/charge-off team that resulted in recovery of lost dollars for nonpayment. With this success was selected to be part of the monthly presentation team for 450 person division meetings. • Promoted from collections to Credit Analyst determining credit worthiness of individuals and businesses. Able to read through non-descript information to determine smart credit opportunities and risky applications. • Selected to participate on traveling direct marketing promotion campaigns for targeted branding groups. • Community service project to high schools teaching real life business 101 to freshmen – “a day in the life…”

Case Manager

• 1989 - 1991

• Responsible for the Program Management of community based but individually driven crisis intervention programs. Using SOAP methodology focused on budget management, resource assignment to meet individual/group needs; also provided crisis management counseling. • Programmed managed the development and documentation of the agency’s multi-departmental User Guide for “How To” obtain disabled adult guardianships. • Presented Community Awareness Seminars and wrote the monthly unit newsletter. • Co-facilitated family support groups and Parenting Awareness training.

Social Services Specialist

• 1986 - 1989

• Responsible for the Program Management of the AADCP for Company Commanders and senior military leadership which included assessment, counseling, education, and treatment planning for soldiers and their families using SOAP methodology. • Program Manager and co-creator of the first women’s only outpatient recovery program for Ansbach; awarded Department of the Army Commendation for focusing my efforts on women’s issues in recovery. • Program Manager for the Federal Women’s Program and set-up the Federal Women’s History Appreciation Week, which had the highest turnout in 20 years. Awarded Department of the Army Commendation for the success and largest turn-out/response for Federal Women’s History Week.