Julia Fernandez

Barista at The Madison Concourse Hotel and Governor's Club
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Location
Milwaukee, Wisconsin, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Barista
      • Sep 2022 - Present

      Madison, Wisconsin, United States Prepare a variety of Starbucks drinks and food items while performing cashier duties, connecting with customers, and communicating with coworkers Maintain a clean, efficient, and welcoming work environment by continuously restocking inventory, following the hotel's sanitation standards, and providing top customer service to our hotel guests

    • Sweden
    • Advertising Services
    • 1 - 100 Employee
    • Content Creator
      • Aug 2023 - Present

      Madison, Wisconsin, United States Engaging in collaborative campaigns with local companies using my Instagram food account Demonstrating expertise in social media management, content curation, and fostering community engagement Brands: Lake City Books, White Jasmine, Hilldale Mall

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Channel Marketing Intern
      • Jun 2023 - Aug 2023

      Milwaukee, Wisconsin, United States Validated a new product commercialization launch by gathering feedback and advised application to future launches Devised a comprehensive Linkedin strategy targeting executives and general employees to enhance brand cohesion Engaged in a channel marketing capstone project by contributing to the consolidation of our acquired knowledge and skillfully edited a video to strengthen department bonding Developed high-level presenting and project management skills by leading cross functional… Show more Validated a new product commercialization launch by gathering feedback and advised application to future launches Devised a comprehensive Linkedin strategy targeting executives and general employees to enhance brand cohesion Engaged in a channel marketing capstone project by contributing to the consolidation of our acquired knowledge and skillfully edited a video to strengthen department bonding Developed high-level presenting and project management skills by leading cross functional team meetings, driving alignment to hit deadlines, and effectively conveying information to diverse audiences Show less

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Summer Camp Intern
      • Jun 2022 - Aug 2022

      Milwaukee, Wisconsin, United States Educated students on the camp's rules and expectations, and addressed behaviors issues when needed to provide a safe, educational, and fun week of summer camp for all campers Prepared and administered lessons alongside the main educator, occasionally stepping into the educator role when needed

    • Spectator Sports
    • 1 - 100 Employee
    • Concession Sales
      • Jul 2021 - Aug 2022

      Uihlein Soccer Park Assists in training new employees on customer service, kitchen guidelines, cleaning requirements with an emphasis on safety procedures to provide a fun and also safe working Communicates and collaborates with customers to efficiently serve quality meals and overall provide a positive experience to all coaches, parents, family members and players during peak mealtimes

    • Higher Education
    • 700 & Above Employee
    • Barista
      • Jan 2022 - May 2022

      Madison, Wisconsin, United States Prepared a variety of Starbucks drinks while performing cashier duties and taking the time to connect with customers Maintained a clean and efficient work environment by continuously restocking inventory and following the university’s sanitation standards and expectations

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Proactive Constituent Outreach Intern
      • Oct 2021 - May 2022

      Madison, Wisconsin, United States Arranged 100+ letters a week to be sent out with personal notes from the Senator to constituents highlighted in community’s newspapers published in nine total counties as proactive constituent outreach Developed knowledge of the state senate through attending floor sessions, committee meetings, and public hearing

    • Malaysia
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Jul 2020 - Aug 2021

      Milwaukee, Wisconsin, United States Greeted residents and visitors while creating an invited and caring atmosphere by checking in with residents and placing an emphasis on details of their lives, friendliness, and customer service overall Enhanced leadership skill in high stress situations by coordinating all emergency response plans from calling 911 in health emergencies to handling fire emergencies to ensure safety of the residents, visitors, and workers Gained experience with general office duties, phone etiquette, and… Show more Greeted residents and visitors while creating an invited and caring atmosphere by checking in with residents and placing an emphasis on details of their lives, friendliness, and customer service overall Enhanced leadership skill in high stress situations by coordinating all emergency response plans from calling 911 in health emergencies to handling fire emergencies to ensure safety of the residents, visitors, and workers Gained experience with general office duties, phone etiquette, and constantly working with others Show less

Education

  • University of Wisconsin-Madison
    Bachelor of Business Administration - BBA, Marketing
    2021 - 2025
  • Nicolet High School
    High School Diploma
    2017 - 2021

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