Experience

District of Sechelt

• Canada
• Government Administration
• 1 - 100 Employee

• Human Resources Advisor

  • Mar 2023 - Present

• Executive Assistant

  • Aug 2021 - Apr 2023



Key Marketing Inc.

• Customer Care Manager

  • 2011 - Jul 2015



Solterra Development Corp.

• Customer Service Manager

  • May 2006 - Nov 2011

  As Customer Service Manager I was the New Home Warranty department within the company and was responsible for managing the customer service team. I oversaw completion of all pre and post posession deficiencies, and worked closely with the construction department and sub trades to ensure homes were turned over to our Home Owners in perfect condition. Always striving for customer service excellence, I oversaw a dramatic increase in owner satisfaction during my term - 94% of customers happy with their experience. Show less

• Product Development and Market Analysis

  • 2007 - 2008

  In this position I was responsible for providing current market information to the Development and Sales department heads. I maintained records of competitor’s product offerings as well as current market trends in regards to both sales and interior/exterior product specifications. Based on this information, design phase product recommendations were made to management in regards to interior/exterior specifications along side with projected sales price ranges.

• Conveyance and Contracts Administrator

  • 2006 - 2007

  The duties I performed in this role were predominately verifying statement of adjustments and other closing documents as well as ensuring forecasted completion dates were current. I was also responsible for the following: maintaining an accurate database with sales information (intersoft), keeping contract files complete, supervising staff at our Presentation centres, providing revenue and sales reports, overseeing general sales policies and procedures and assisting with project launches or other events. I collaborated with Solterra’s lawyers to prepare and complete Disclosure Statements and contracts of purchase and sale to be used for the developments. Show less



Jung Developments

• Marketing Coordinator

  • Mar 2005 - Apr 2006

  During my time in this position, I worked with the Marketing team to develop new marketing strategies and advertising ideas, as well as overseeing quality and service at the Presentation Centre. I was responsible for communications with clients and ensuring all contracts were legal and done to the highest calibre of quality. My duties also included preparation of marketing materials for meetings and presentations During my time in this position, I worked with the Marketing team to develop new marketing strategies and advertising ideas, as well as overseeing quality and service at the Presentation Centre. I was responsible for communications with clients and ensuring all contracts were legal and done to the highest calibre of quality. My duties also included preparation of marketing materials for meetings and presentations



Tarmac Management

• Executive Assistant

  • Jan 2004 - Jan 2005

  I was responsible for all administrative duties such as switchboard, word processing and executing company documents and agreements. I maintained the central filing system, as well as managed the Executives' calendar and scheduled travel arrangements. I was responsible for all administrative duties such as switchboard, word processing and executing company documents and agreements. I maintained the central filing system, as well as managed the Executives' calendar and scheduled travel arrangements.