Experience

Edible London CIC

• United Kingdom
• Farming
• 1 - 100 Employee

• Horticulturist and Food Hub Assistant

  • Mar 2022 - Present

  • Maintained and developed gardens to high levels of presentation • Ensured work was carried out safely and supervised more recent volunteers • Assisted the operational team in promoting and raising awareness of the service • Raised awareness for the organisation and its work at local and national levels • Assisted with funding application processes to expand the current budget • Maintained and developed gardens to high levels of presentation • Ensured work was carried out safely and supervised more recent volunteers • Assisted the operational team in promoting and raising awareness of the service • Raised awareness for the organisation and its work at local and national levels • Assisted with funding application processes to expand the current budget



Jellycat

• United Kingdom
• Retail
• 100 - 200 Employee

• European Sales Administrator

  • Oct 2019 - Feb 2022

  As a European Sales Administrator I am the first point of contact for our German speaking clients from Germany, Austria, Switzerland and Liechtenstein. My responsibilities include: - Liaising with customers and stakeholders across the business - Placing orders over the phone and via email - Dealing with customer queries such as invoice requests, credit notes, address changes etc. - Organising and holding meetings with customers and agents - Presenting new collections to stakeholders - Attending trade shows and representing the business - Training colleagues - Creating weekly reports and dealing with monthly commissions for agents - Translating documents from/to German-English - Dealing with SAP and other office systems and databases - Communicating with stakeholders to resolve problems - Onboarding new customers and negotiating contracts - Contributing to a highly exponential market growth. Show less



Science Museum Group

• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Visitor Experience Assistant

  • Feb 2018 - Oct 2019

  As a visitor experience assistant my priority lied in: - Ensuring visitors are satisfied with their trip to the museum -Complying with GDPR rules - Motivating and encouraging visitors to return - Selling tickets and providing great customer service - Assisting visitors with researching a particular item in the collection, finding the best rate and interest them in new topics they are unfamiliar with - Greeting a variety of stakeholders at the Dana Building reception - Handling customer feedback and ensuring it was forwarded on to the relevant person - Remaining calm, communicating effectively and working as part of the team during busy times, with visitor numbers exceeding 15,000 people. Show less



Language Recruitment Services Limited - LRSUK.com

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• German Speaking Market Research Assistant and Administrator

  • Oct 2016 - Sep 2017

  As a market research assistant my duties included: - Conducting telephone interviews and online research - Gathering customer satisfaction data and identify their needs - Creating preliminary reports and presentations which were used to brief the department on my findings. I also worked as an administrator in the fruit and vegetable buying department. My duties included: - Arranging and amending meetings - Acting as a communicator between the buyers, suppliers and warehouses - Sending out the final orders - Adjusting stock data - Assisting with quality control. Show less



Kingston University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Ambassador

  • Jan 2015 - Sep 2016

• Graduations Assistant

  • Oct 2014 - Jun 2016

• International Student Ambassador

  • Sep 2014 - Jan 2015



Steiermärkische Bank und Sparkasse

• Austria
• Banking
• 300 - 400 Employee

• Summer Intern as Cashier

  • Jun 2014 - Sep 2014

  As a cashier my everyday duties included: - Making transfers - Collecting payments - Exchanging foreign currencies - Assisting customers with the self-service machines. - Booked meetings with advisers - Ordered supplies - Accompanied customers to the safety deposit boxes. This job required me to handle highly confidential information, so a high level of professionalism was required to make customers feel secure. As a cashier my everyday duties included: - Making transfers - Collecting payments - Exchanging foreign currencies - Assisting customers with the self-service machines. - Booked meetings with advisers - Ordered supplies - Accompanied customers to the safety deposit boxes. This job required me to handle highly confidential information, so a high level of professionalism was required to make customers feel secure.