Julia Sweet

Customer Technology Manager at BI WORLDWIDE
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Minneapolis-St. Paul Area
Languages
  • French Limited working proficiency

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5.0

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Josh Carmouche, MS, CPP

Julia has been very helpful in assisting a number of my students with their writing skills. She excels in working with adult learners and shows genuine concern for student improvement. I feel lucky to have such a tactful, resourceful writing skills mentor here at CityU and I would wholeheartedly recommend her to any organization looking to fill a similar role.

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Credentials

  • Data Visualization and Analytics
    University of Minnesota
    Dec, 2019
    - Nov, 2024
  • TESOL
    School of Teaching ESL: preparing YOU to teach English

Experience

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Customer Technology Manager
      • Apr 2022 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Business Initiatives Consultant
      • Apr 2020 - Dec 2020

      via TEKsystems via TEKsystems

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Customer Technology Specialist at BI Worldwide
      • Feb 2020 - Mar 2020

      via TEK systems Served as technical resource for customer service representatives; used queries to identify causes of errors with payments, card issuance, and records. Assisted with preparing files for ETL and receiving and loading wrapback files. Assisted with setting up new incentive programs, including inputting parameters and preparing pages for promotion web site. Assisted with quality control, including checking web content for formatting consistency and correct information. Served as liaison between clients, end users, third-party vendors, and technical team. Created documentation for common processes. Show less

    • United States
    • Education Administration Programs
    • Instructor
      • May 2015 - Mar 2020

      Teach individual and small-group classes, including ESL, SAT and ACT preparation, and college application. Advise and mentor students.

    • Curriculum Developer
      • Aug 2015 - Jan 2020

      Create in-class grammar exercises for use in SAT and ACT classes. Collaborate with colleagues to generate list of most common error types. Create exercises and examples for ME Grammar Textbooks. Create vocabulary worksheets.Contribute to design and layout decisions.

    • College Admissions Advisor
      • Oct 2015 - Mar 2019

      Research college admission requirements and university and program rankings. Understand student needs. Advise students on school selection. Provide support for application and personal statement completion.

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Adjunct Faculty
      • Jul 2008 - Jun 2017

      Responsible for teaching students to write competently and effectively by evaluating student writing and presenting suggestions for improvement: - Guiding the writing process from generating ideas to polishing a final product. - Identifying and correcting problems with content, organization, mechanics, and style - Evaluating writing based on pre-determined criteria - Detecting possible plagiarism using Turnitin.com and search engines - Managing discussion boards for multiple classes each quarter - Assigning, collecting, and correcting writing projects online using Blackboard LMS - Encouraging collaboration and cooperation among students - Interacting with students in face-to-face, online, and mixed-mode classes - Working effectively with native speakers and non-native speakers - Providing additional support to learners with unique needs, such as active-duty military members and non-native speakers - Providing one-on-one tutoring for writing lab students - Classes taught: Introduction to English Composition, Writing in the Social Sciences Materials development: - Identified weaknesses with existing course structure and created two new courses for the college - Created a challenge exam - Created instructional document to help students and instructors use plagiarism-checking software effectively - Created reading guides/quizzes - Created a writing lab for doctoral program Accomplishments: President's Award for Excellence in Teaching, 2012 Show less

  • Cartus
    • Redmond
    • Language Trainer
      • Jun 2008 - Jun 2015

  • YBM ECC
    • Songpa-gu, Seoul, Korea
    • English Teacher
      • Nov 2006 - Oct 2007

    • United States
    • Higher Education
    • 700 & Above Employee
    • TA Instructor
      • Aug 2004 - May 2006

Education

  • University of Minnesota
    Non-degree, Data Visualization and Analytics
    2019 - 2019
  • Bellevue College
    Non-credit coursework
  • S-TESL
    Certificate in TESOL
    2007 - 2007
  • Iowa State University
    Master's degree
  • Linfield College
    Bachelor's degree

Community

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