Experience

Sladen Consulting

• Business Consulting and Services
• 1 - 100 Employee

• Chief Of Staff

  • Apr 2022 - Present

• Project Manager

  • Aug 2020 - Apr 2022



Plain Sailing - Virtual Assistant

• United Kingdom
• Executive Office

• Owner

  • Jul 2020 - Jul 2021

  I am a Virtual Assistant offering PA and Marketing services. As businesses cut back on traditional admin and marketing roles, I see the future in offering these services in a virtual, cost effective and flexible way. I am very practical and hands-on, but I can also think strategically and commercially. I was previously Assistant Sales Manager at LEGOLAND Windsor, and Head of Marketing & Visitor Experience at The Royal Yacht Britannia in Edinburgh. But I have also worked more recently back in the north east as an Executive Assistant in the Pharmaceutical sector and in a land & property consultancy. So I bring great experience which could quickly add value to any business, in a cost effective and flexible way. My business is called Plain Sailing as I aim to make smooth progress in any tasks I am challenged with. Show less



George F. White

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Executive Assistant Operations

  • Aug 2017 - Jul 2020

  Provided Executive Assistant support for the Operations Director, Board members and Equity Partners. This included planning and attending board meetings, taking minutes, preparing presentations and reports, and monitoring actions. Key member of the Business Support Team delivering a wide range of projects across the business. Provided Executive Assistant support for the Operations Director, Board members and Equity Partners. This included planning and attending board meetings, taking minutes, preparing presentations and reports, and monitoring actions. Key member of the Business Support Team delivering a wide range of projects across the business.



Wasdell Manufacturing (previously Shire Pharmaceuticals)

• Newcastle upon Tyne, United Kingdom

• Support Services Manager

  • Aug 2015 - Jul 2017

  Responsible for: * Organising and coordinating office operations and procedures to ensure organisational effectiveness. * Internal communication * Developing and implementing the sales and marketing strategy for the Newcastle manufacturing facility and contributing to marketing plans for the wider group * Part of the New Product Introduction team, finding new customers and ensuring proposals for new business are prepared professionally * A flexible, multi-task resource on a diverse range of management challenges * As a key supporting member of the Site Management Team work closely with all SMT members to ensure consistent management of the site Show less



Shire Pharmaceuticals (previously SCM Pharma)

• Newcastle upon Tyne, United Kingdom

• Executive Assistant

  • Aug 2014 - Jul 2015

  * Key role supporting the Site Management Team * Responsible for internal communications and management of reception staff * Manage the site IT and telecommunications requirements * Create, plan and execute meeting and events on and off site * Management of contracts, negotiations and cooperation with external suppliers * Key role supporting the Site Management Team * Responsible for internal communications and management of reception staff * Manage the site IT and telecommunications requirements * Create, plan and execute meeting and events on and off site * Management of contracts, negotiations and cooperation with external suppliers



SCM Pharma

• Prudhoe and Newcastle

• PA to MD/Office Manager

  • Oct 2011 - Jul 2014

  * Work closely with the Managing Director to provide professional PA support to ensure efficiency at all times with travel, diary management and administrative support. * Produce board papers and attend board meetings to take minutes * Organise internal and external events * Book travel for management team and business development team * Book stand space for exhibitions * Work with external marketing partners to develop marketing materials to reflect the SCM Pharma brand * Work closely with the Managing Director to provide professional PA support to ensure efficiency at all times with travel, diary management and administrative support. * Produce board papers and attend board meetings to take minutes * Organise internal and external events * Book travel for management team and business development team * Book stand space for exhibitions * Work with external marketing partners to develop marketing materials to reflect the SCM Pharma brand



Hadrian's Wall Heritage Ltd

• Hexham

• Marketing Consultant (Group Sales and Travel Trade)

  • Jul 2011 - Oct 2011

  I worked on a temporary contract with the team that manages and promotes the stunning World Heritage Site of Hadrian's Wall. I researched and produced a marketing stategy to develop sales within the Group Sales and Travel Trade sectors. I worked on a temporary contract with the team that manages and promotes the stunning World Heritage Site of Hadrian's Wall. I researched and produced a marketing stategy to develop sales within the Group Sales and Travel Trade sectors.



The Royal Yacht Britannia

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Head of Marketing and Visitor Experience

  • Jul 1998 - Mar 2011

  As part of Britannia’s senior management team, I provided leadership and motivation to two distinct teams: Visitor Experience and Marketing. I helped to ensure that Britannia offered an outstanding experience to all visitors, and became recognised as a leading and successful visitor attraction. I started in the position of Marketing Manager when The Royal Yacht Britannia first arrived in Edinburgh after she was decommissioned from royal service. As my passion for the operational side of the business grew I took on added responsibility and was promoted to the role of Head of Marketing & Visitor Experience. Marketing Working with a team of 4 to deliver Britannia’s marketing strategy and ensure we attracted over 250,000 visitors a year, my responsibilities included: print and distribution, advertising, promotions, partnerships, public relations, internal communications, research, new media, working with the Travel Trade and developing group sales. Visitor Experience Working with a team of 2 Visitor Experience Managers, 17 Visitor Assistants and 6 Housekeepers, my priority was to provide a world-class experience to visitors, while maximising revenue from admissions. My responsibilities included: recruitment, induction and training; customer service excellence; and signage and interpretation. Show less



Legoland Windsor

• Assistant Sales Manager

  • May 1995 - Jul 1998

  My time at LEGOLAND started 10 months before the park first opened to the public. This incredible challenge was something I relished and embraced. I made a major contribution to the success of this family park which, from a standing start, went on to attract 1.3 million visitors annually. Assistant Sales Manager January 1996 to July 1998 I was responsible for managing and growing admissions revenue within the Group Sales sector, with particular focus on the Travel Trade, Associations, Corporate and Education. I assisted with managing the sales team, and with developing the sales and marketing strategy. Travel Trade Sales Executive May 1995 to January 1996 I developed the initial Travel Trade sales strategy for LEGOLAND, including targeting new business, handling enquiries, attending trade shows, setting up office systems and procedures, and carrying out park site visits for clients. Show less



Swallow Hotels

• Hospitality
• 1 - 100 Employee

• Group Reservations Supervisor

  • Jan 1993 - May 1995

  Group Reservations Supervisor July 1994 to May 1995 Based at the Head Office of what was the UK’s fifth largest hotel group, I coordinated the Travel Trade contracting for 35 hotels. This involved negotiating rates with the hotels on behalf of clients, and putting in place office systems to provide an efficient and effective service. Group Reservations Assistant January 1993 to July 1994 I provided support to the Sales Manager and sales team; handling telephone enquiries, attending exhibitions, dealing with requests from hotels and clients. Show less