Julia MacKenzie

IT Support Technician at University of Saint Joseph
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Experience

    • United States
    • Higher Education
    • 200 - 300 Employee
    • IT Support Technician
      • Sep 2022 - Present

      I work with other university technicians to trouble shooting device/network issues for students and staff on campus. I work with other university technicians to trouble shooting device/network issues for students and staff on campus.

    • United States
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Sales/Social Media Intern
      • May 2022 - Present

      I fostered relationships with current clients while facilitating sales and new business opportunities. I developed and followed leads for potential new clientele through market analysis. I was responsible for designing and distributing weekly promotional emails through our e-commerce database. Additionally, I had creative control over one of the company's social media platforms for daily posts. I fostered relationships with current clients while facilitating sales and new business opportunities. I developed and followed leads for potential new clientele through market analysis. I was responsible for designing and distributing weekly promotional emails through our e-commerce database. Additionally, I had creative control over one of the company's social media platforms for daily posts.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Shift Supervisor
      • Jan 2021 - Present

      I manage multiple tasks at a time while maintaining a calm and professional demeanor in a high intensity work environment while communicating effectively with customers to ensure positive experiences. I am responsible for responding to customer and employee complaints regarding service issues. I worked closely with managers and owners to better the business for customers and employees by remodeling the handbook and operational habits I manage multiple tasks at a time while maintaining a calm and professional demeanor in a high intensity work environment while communicating effectively with customers to ensure positive experiences. I am responsible for responding to customer and employee complaints regarding service issues. I worked closely with managers and owners to better the business for customers and employees by remodeling the handbook and operational habits

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Social Work Intern
      • Sep 2021 - Dec 2021

      I met with clients regularly and developed individual education programs (IEPs) that suit their specific needs based on reference to their cognitive disabilities. I was responsible for filing client information about progress, history, and behavior analysis. Additionally, I participated in staff meetings regarding client behaviors and problem solving. I met with clients regularly and developed individual education programs (IEPs) that suit their specific needs based on reference to their cognitive disabilities. I was responsible for filing client information about progress, history, and behavior analysis. Additionally, I participated in staff meetings regarding client behaviors and problem solving.

Education

  • University of Saint Joseph
    2019 - 2024
  • Choate Rosemary Hall
    High School Diploma
    2015 - 2019

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