Experience

Unite Union

• 1 - 100 Employee

• Administrator

  • Aug 2021 - Present

• Hospo Advocate

  • Dec 2020 - Aug 2021



One Union

• Case Manager/ Chinese Support Manager

  • Mar 2020 - Nov 2020



SkyCity Entertainment Group

• New Zealand
• Hospitality
• 700 & Above Employee

• VIP F&B Duty Manager

  • May 2014 - Apr 2020

  Casino VIP Customer service Daily food and beverage operationStaff management Performance managementStaff train& development

• Commercial Manager

  • Jul 2010 - May 2014

  Recruitment Marketing& SalesCustomer ServiceBudget and Forecast Event and Banquet Restaurant daily operation Staff Training and Development Roster and schedule Cost control

• Cafe Manager

  • Sep 2008 - Jul 2010

• Cafe Assistant Manager

  • Jan 2008 - Sep 2008

• Restaurant Duty Manager

  • Jun 1999 - Jan 2008



Chai luxury ltd

• Auckland, New Zealand

• Restaurant Consultant

  • Dec 2014 - Dec 2018

  Recruitment Set up restaurant Create food and beverage menu Staff training and development Event organisation Cost control Marketing and sales Compliance Performance management Business plan Customer service Recruitment Set up restaurant Create food and beverage menu Staff training and development Event organisation Cost control Marketing and sales Compliance Performance management Business plan Customer service