Commercial Account Manager

• Apr 2022 - Present

• Sep 2017 - Aug 2022

• Aug 2018 - Apr 2022

Manager

• Jan 2015 - Aug 2017

• Apr 2008 - Aug 2017

I have worked in many different positions throughout Smart Set, Team leader, Assistant Manager, and acted as Manager. Throughout all of my positions I was required to Manage and develop staff. This included hiring of staff, scheduling, performance appraisals and day to day directing. Customer service was the largest part in my responsibilities and ensuring my staff was giving each customer terrific service.Many administrative tasks were also part of the daily responsibilities. As management it was my duty to analyze daily and weekly sales reports, as well as file. I was to verify and export payroll weekly, do daily deposits and any other related tasks. I also took part in many store openings throughout the district and was one of the key people in the merchandising of the store. I organized and directed a team of staff in the merchandising of new products. I also made decisions on placements of clothing and the outfitting of mannequins. Show less

• Sep 2009 - Apr 2011

Was responsible for managing the staff, handling concerns within the staff and from customers. Prepared deposits and payroll. Executed visual merchandising and standards throughout store. Helped in the development of staff and created a positive experience for customers.

Assistant Manager

• 2005 - 2008

As Assistant Manager my daily task were the delegation of staff and organize of breaks for a staff of ten. Daily deposits were prepared and reviewed, as well as any other paper work that need to be filed. I was also responsible for the re-stocking of stock, the organization of overstock in the back of the store, and preparing any displays or changes to the layout. During a three month period I was required to step in as Manager, where I learn how to do ordering for the entire store. It also allowed me to do hiring and training of staff. I also had to handle any disputes with staff. Show less