Julia Kupper
Chief Of Staff at Corvia- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Emilio Anderson, MS, CAMS
I have had the pleasure of working closely with Julia and have been consistently amazed by her ability to bring positivity and efficiency to our organization. Whether she's coordinating cross-functional projects or juggling numerous tasks, Julia handles it all with finesse. She genuinely cares about the well-being and growth of each team member, taking the time to listen, offer guidance, and celebrate their achievements. Her positive energy is contagious, and it's hard not to get caught up in her infectious enthusiasm for what we do. In short, Julia is an exceptional Chief of Staff who brings a unique blend of communication skills, leadership prowess, and a dash of lightheartedness to our organization. Her ability to connect with people, foster collaboration, and keep things running smoothly is nothing short of remarkable.
Nicholas DiGiuseppe
I worked with Julia for a little over a year and in that time proved her value in two main areas. First, Julia proved herself extensively knowledgeable about the payments space. Whether it was merchants, sales partners, ISOs, the card brands, banking requirements or any of of a myriad of nuanced topics, Julia has hands on experience and could offer meaningful insight. Second, Julia was constantly seeking out the voice of the employees. She embedded herself into different teams to ensure people and processes weren't being siloed and was always seeking to build relationships to ensure that the right people were connected and that issues were resolved. If you want a payments veteran with a focus on people, Julia is a fantastic choice.
Emilio Anderson, MS, CAMS
I have had the pleasure of working closely with Julia and have been consistently amazed by her ability to bring positivity and efficiency to our organization. Whether she's coordinating cross-functional projects or juggling numerous tasks, Julia handles it all with finesse. She genuinely cares about the well-being and growth of each team member, taking the time to listen, offer guidance, and celebrate their achievements. Her positive energy is contagious, and it's hard not to get caught up in her infectious enthusiasm for what we do. In short, Julia is an exceptional Chief of Staff who brings a unique blend of communication skills, leadership prowess, and a dash of lightheartedness to our organization. Her ability to connect with people, foster collaboration, and keep things running smoothly is nothing short of remarkable.
Nicholas DiGiuseppe
I worked with Julia for a little over a year and in that time proved her value in two main areas. First, Julia proved herself extensively knowledgeable about the payments space. Whether it was merchants, sales partners, ISOs, the card brands, banking requirements or any of of a myriad of nuanced topics, Julia has hands on experience and could offer meaningful insight. Second, Julia was constantly seeking out the voice of the employees. She embedded herself into different teams to ensure people and processes weren't being siloed and was always seeking to build relationships to ensure that the right people were connected and that issues were resolved. If you want a payments veteran with a focus on people, Julia is a fantastic choice.
Emilio Anderson, MS, CAMS
I have had the pleasure of working closely with Julia and have been consistently amazed by her ability to bring positivity and efficiency to our organization. Whether she's coordinating cross-functional projects or juggling numerous tasks, Julia handles it all with finesse. She genuinely cares about the well-being and growth of each team member, taking the time to listen, offer guidance, and celebrate their achievements. Her positive energy is contagious, and it's hard not to get caught up in her infectious enthusiasm for what we do. In short, Julia is an exceptional Chief of Staff who brings a unique blend of communication skills, leadership prowess, and a dash of lightheartedness to our organization. Her ability to connect with people, foster collaboration, and keep things running smoothly is nothing short of remarkable.
Nicholas DiGiuseppe
I worked with Julia for a little over a year and in that time proved her value in two main areas. First, Julia proved herself extensively knowledgeable about the payments space. Whether it was merchants, sales partners, ISOs, the card brands, banking requirements or any of of a myriad of nuanced topics, Julia has hands on experience and could offer meaningful insight. Second, Julia was constantly seeking out the voice of the employees. She embedded herself into different teams to ensure people and processes weren't being siloed and was always seeking to build relationships to ensure that the right people were connected and that issues were resolved. If you want a payments veteran with a focus on people, Julia is a fantastic choice.
Emilio Anderson, MS, CAMS
I have had the pleasure of working closely with Julia and have been consistently amazed by her ability to bring positivity and efficiency to our organization. Whether she's coordinating cross-functional projects or juggling numerous tasks, Julia handles it all with finesse. She genuinely cares about the well-being and growth of each team member, taking the time to listen, offer guidance, and celebrate their achievements. Her positive energy is contagious, and it's hard not to get caught up in her infectious enthusiasm for what we do. In short, Julia is an exceptional Chief of Staff who brings a unique blend of communication skills, leadership prowess, and a dash of lightheartedness to our organization. Her ability to connect with people, foster collaboration, and keep things running smoothly is nothing short of remarkable.
Nicholas DiGiuseppe
I worked with Julia for a little over a year and in that time proved her value in two main areas. First, Julia proved herself extensively knowledgeable about the payments space. Whether it was merchants, sales partners, ISOs, the card brands, banking requirements or any of of a myriad of nuanced topics, Julia has hands on experience and could offer meaningful insight. Second, Julia was constantly seeking out the voice of the employees. She embedded herself into different teams to ensure people and processes weren't being siloed and was always seeking to build relationships to ensure that the right people were connected and that issues were resolved. If you want a payments veteran with a focus on people, Julia is a fantastic choice.
Experience
-
Corvia
-
United States
-
Financial Services
-
1 - 100 Employee
-
Chief Of Staff
-
May 2022 - Jun 2023
Built and developed relationships across the organization to increase employee development, organizational alignment, and effective execution of initiatives. Served as liaison between staff and Executives regarding company climate, project updates, proposals, and planning. Managed progress and execution of key business initiatives. Served as a subject matter expert, handling high value initiatives. Developed and executed action plans to address them. Built and developed relationships across the organization to increase employee development, organizational alignment, and effective execution of initiatives. Served as liaison between staff and Executives regarding company climate, project updates, proposals, and planning. Managed progress and execution of key business initiatives. Served as a subject matter expert, handling high value initiatives. Developed and executed action plans to address them.
-
-
-
Paysafe Group
-
United Kingdom
-
Financial Services
-
Vendor Relations Manager
-
Jan 2020 - Dec 2021
-
-
Account Management - US
-
Jul 2016 - Dec 2021
• Act as the primary point of contact for all client interactions, working with all internal teams to ensure a timely response to all client questions and concerns. • Coach and develop customer engagement and retention strategies • Establish and maintain positive relationships with new and existing business partners to ensure client satisfaction • Demonstrate problem solving and strategic thinking skills; utilize ability to think broadly to match or create appropriate and unique… Show more • Act as the primary point of contact for all client interactions, working with all internal teams to ensure a timely response to all client questions and concerns. • Coach and develop customer engagement and retention strategies • Establish and maintain positive relationships with new and existing business partners to ensure client satisfaction • Demonstrate problem solving and strategic thinking skills; utilize ability to think broadly to match or create appropriate and unique solutions with client needs • Manage continual change and remain flexible in a fast-paced, dynamic business environment
-
-
Operations Manager
-
Jan 2016 - Jul 2016
• Customer-focused and results-driven with demonstrated success in operational management • Foster and maintain positive, communicative, and collaborative interdepartmental relationships • Highly effective coach with a focus on talent development and career progression of internal employees • Daily management of multiple jobs functions within operation work flow including Relationship Management, Application Boarding, Deployment, and VIP account management • Focused… Show more • Customer-focused and results-driven with demonstrated success in operational management • Foster and maintain positive, communicative, and collaborative interdepartmental relationships • Highly effective coach with a focus on talent development and career progression of internal employees • Daily management of multiple jobs functions within operation work flow including Relationship Management, Application Boarding, Deployment, and VIP account management • Focused on operational process improvement and implementation • Demonstrate flexibility and effectiveness in a fast-paced, dynamic business environment • Participate in the interview, hiring, and training of departmental new hires • Effectively coordinate efforts of multiple departments internally to bring together optimal solutions and value propositions for the client • Escalation point for internal and external customer concerns • Strong communication skills and experience interacting effectively with Executive Leadership • Strong business knowledge and financial acumen
-
-
Supervisor - Premier Services
-
Mar 2014 - Jul 2016
• Develop meaningful, consultative relationships with every client in portfolio by researching client business and understanding their competitive environment • Consultation on fraud and chargeback best practices with a focus on e-commerce and MOTO business operations • Experience in VISA/MC chargeback and fraud programs, providing operational consultation on effective chargeback and fraud reduction • Provide effective two-way feedback to motivate a high performance and… Show more • Develop meaningful, consultative relationships with every client in portfolio by researching client business and understanding their competitive environment • Consultation on fraud and chargeback best practices with a focus on e-commerce and MOTO business operations • Experience in VISA/MC chargeback and fraud programs, providing operational consultation on effective chargeback and fraud reduction • Provide effective two-way feedback to motivate a high performance and productive environment, ensure optimal productivity, and excellent quality • Provide ongoing coaching and career development, evaluate employee performance, make hiring decisions and conduct monthly and semi-annual performance appraisals • Manage overall business relationship and engagements for multi-million dollar portfolio, with substantial year over year portfolio growth. • Responsible for growth within the account, managing profitability, oversight on engagements and building strong relationships with clients • Coordinate and drive solutions internally to bring together optimal solutions and value propositions for the client • Strong communication skills and experience interacting effectively with executive leadership
-
-
-
Verizon Wireless
-
United States
-
Retail
-
1 - 100 Employee
-
Supervisor - Customer Service and Operations
-
Apr 2010 - Mar 2014
-Vice President's Award of Excellence for Supervisor of the Year 2012 Duties include: Responsible for the day-to-day successful operations of a team of representatives. -Vice President's Award of Excellence for Supervisor of the Year 2012 Duties include: Responsible for the day-to-day successful operations of a team of representatives.
-
-
Education
-
1999 - 2003
University of Evansville
Bachelor of Science (BS), Psychology
Community
