Experience

BetterMed Urgent Care

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Registration Specialist

  • Dec 2021 - Present



VCU Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Student Worker

  • Jun 2021 - Present



Powerhouse Fellowship Church

• Youth Lead

  • Jun 2017 - Present

  Developed and planned church youth programsSpearhead community initiatives to bring more youth into services.Raised and managed funds for use in outreach and Youth Group eventsEnforced rules and regulations of recreational facilities to maintain discipline and ensure safety.Involved youth in community activities and missions work.Helped youth deal with daily issues through counseling and mentoring.Collaborated with parents and guardians to conduct educational events.Created interactive activities and events for children including a Friday Night talent show



Patient Services, Inc.

• Patient Service Representative

  • Mar 2021 - Jun 2021

  Correct, verify, and delete non-required data and combine data from several different sourcesSpreadsheet and Database ProgramsInvoicing and Inventory SystemsReviewed work orders and accurately input data into the company database. Flagged accounts needing additional services and routed this information to appropriate teams to prevent service delaysReview and check applications and supporting documentsUpdate insurance information and patient records Correct, verify, and delete non-required data and combine data from several different sourcesSpreadsheet and Database ProgramsInvoicing and Inventory SystemsReviewed work orders and accurately input data into the company database. Flagged accounts needing additional services and routed this information to appropriate teams to prevent service delaysReview and check applications and supporting documentsUpdate insurance information and patient records



Hope House

• Canada
• Individual and Family Services
• 1 - 100 Employee

• Direct Support Professional

  • May 2020 - Mar 2021

  Experience working with individuals with mental and intellectual disabilities Administering oral medication under doctors orders or direction of nurses Interpreted federal guidelines and regulations relative to an individual's behavior plans.Prepared detailed notes, reports, documentation, and correspondences for leadershipPlanned and implemented enrichment activities with the person supported to identify visions and achieve realistic goals Experience working with individuals with mental and intellectual disabilities Administering oral medication under doctors orders or direction of nurses Interpreted federal guidelines and regulations relative to an individual's behavior plans.Prepared detailed notes, reports, documentation, and correspondences for leadershipPlanned and implemented enrichment activities with the person supported to identify visions and achieve realistic goals



Massanutten Resort

• United States
• Hospitality
• 100 - 200 Employee

• Call Center Specialist

  • Aug 2019 - Dec 2019

  Work in a fast-pasted high volume environment with limited supervisionCoordinating logistical aspects of travel events and obligations Complies with all information pertaining to privacy, and confidentialityEnsure timely and cohesive communication using a multi-line telephone Work in a fast-pasted high volume environment with limited supervisionCoordinating logistical aspects of travel events and obligations Complies with all information pertaining to privacy, and confidentialityEnsure timely and cohesive communication using a multi-line telephone



City of Portsmouth, Virginia

• United States
• Government Administration
• 400 - 500 Employee

• Human Resources Summer Intern

  • Jun 2017 - Sep 2017

  Greeting guest and documenting in the visitor log Provide accountability for complex projects including calendar and records managementGather data and responses from meeting and create findings on behalf of the organizationManaged relationships with visitors while maintaining discresion with patient records Greeting guest and documenting in the visitor log Provide accountability for complex projects including calendar and records managementGather data and responses from meeting and create findings on behalf of the organizationManaged relationships with visitors while maintaining discresion with patient records



City of Portsmouth, Virginia

• United States
• Government Administration
• 400 - 500 Employee

• Human Resources Summer Intern

  • Jun 2016 - Aug 2016

  Maintained regular and clear communication with managers of all the departments.Greeting guests entering and identifying reasons for visiting Partnered with leadership to organize social and physical activities for youth Prepared reports, memos, and document for programs Managing records for visitors and administration Maintained regular and clear communication with managers of all the departments.Greeting guests entering and identifying reasons for visiting Partnered with leadership to organize social and physical activities for youth Prepared reports, memos, and document for programs Managing records for visitors and administration