Experience

Kadocom

• France
• Retail
• 1 - 100 Employee

• Marketing and Sales Executive

  • Sep 2018 - Present

  > Customer Service:- Customer service supervisor- B2B Sales executive signing deals worth up to 15k € - Set up of a B2B catalogue featuring our top selling B2B products> Digital Marketing:- Enriching catalogue by looking for new products, creating new designs via Photoshop & refreshing older ones (leading up to +150% in customer conversion rate)- Webmaster France: running websites, newseletters & creating SEO content- Europe coordinator: monitoring the implementation of company's SEO strategy on our international websites (DE, IT & ES) - Head of UK & NL websites development project> Quality & Processes:- Head of projects to improve customer service & internal processes (for ex. improved company's re-shipping process leading to more workshop efficiency and creation of precise data on re-shipments which in turn, improved issue resolution speed)- Identification and resolution of order & product quality issues to improve customer satisfaction and reduce company expenses (for ex. -20% damaged order complaints on a product after problem resolution)



ALPADIA Language Schools

• Switzerland
• Education Administration Programs
• 1 - 100 Employee

• Marketing and international admission intern

  • Jun 2018 - Aug 2018

  - Assisted in marketing and advertising promotional activities- Helped organise and create content around the brand- Searched, contacted and arranged partnerships with social media influencers to promote brand- Market analysis and research on competitors- Processing client information based on CRM system to improve customer experience- Running quality checks on CRM system - Assisted in marketing and advertising promotional activities- Helped organise and create content around the brand- Searched, contacted and arranged partnerships with social media influencers to promote brand- Market analysis and research on competitors- Processing client information based on CRM system to improve customer experience- Running quality checks on CRM system



Doc & Film International

• Marketing and Sales Assistant Intern

  • Aug 2016 - Sep 2016

  - Assisted in the acquisition and viewing right sale of films and documentaries- Responsible for the preparation of marketing materials for various Film Festivals and Markets- Organised the Premiere Screening After Party of "Home" by Fien Troch at Venice Film Festival - Assisted in the acquisition and viewing right sale of films and documentaries- Responsible for the preparation of marketing materials for various Film Festivals and Markets- Organised the Premiere Screening After Party of "Home" by Fien Troch at Venice Film Festival



Distribuidora Ivo Limitada

• Marketing Intern

  • Jan 2016 - Jun 2016

  - Helped in the set-up the company's online presence and in the overall digitalisation of the shop's catalogue- Ran social media profiles (Facebook and Instagram)- Searched and handled brand sponsorship with online bloggers - successfully established partnership with 2 local bloggers- Monitored and evaluated the success of marketing campaigns- Helped manage the inventory of both swimwear and women's clothing - Helped in the set-up the company's online presence and in the overall digitalisation of the shop's catalogue- Ran social media profiles (Facebook and Instagram)- Searched and handled brand sponsorship with online bloggers - successfully established partnership with 2 local bloggers- Monitored and evaluated the success of marketing campaigns- Helped manage the inventory of both swimwear and women's clothing



International House Voronezh - Linguist

• Teaching Assistant

  • Sep 2015 - Dec 2015

  - Organised games and activities aimed at improving the students’ (children ranging from 10 to 15 years old) listening and oral fluency - Organised games and activities aimed at improving the students’ (children ranging from 10 to 15 years old) listening and oral fluency



Deloitte

• Business Consulting and Services
• 700 & Above Employee

• Marketing Work Experience

  • Jun 2011 - Jun 2011

  - Assisted in the organisation of internal and external events - Assisted in the organisation of internal and external events