Experience

Eden Trattoria

• Canada
• Restaurants
• 1 - 100 Employee

• Server

  • Aug 2023 - Present

• Lead Hostess

  • Jun 2020 - Aug 2023

  • Integrate compassion when building employee-customer relationships, leading to an expanded network of customer loyalty and a reputable brand image • Maintain a thorough knowledge of products and services for customer recommendation, which increasingly upscales efficiency to maintain customer satisfaction, increased business profit and higher sales levels • Generate a higher drive for productivity during high-capacity hours by critically pre-allocating action plans suitable for uncertain complications or changes• Leverage collaboration skills between managers and other employees by communicating which additional duties can be assisted with, resulting in smoother operations and easier progress towards daily goals• Assess seating plans by organizing elevated levels of phone calls, reservations, and walk-in requests given time and capacity constraints by systematizing seating arrangements through the OpenTable reservation system and POS database, to ensure guests’ requests and accommodations are met Show less