Experience

Myriad360

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Account Manager

  • Jan 2021 - Present

  (Myriad360 is a technology reseller offering white glove IT consulting services)Responsible for maintaining client relationships, optimizing the customer experience, and expanding client business. Identify and solve clients’ complex business problems with IT solutions.• Promoted twice in 1.5 years, the first after just three months, with expanded key account responsibilities.• Entrusted with key relationship management role for the largest account in the company.• Viewed as a true trusted advisor and go-to-client resource.• Developed a track record of retention for at risk accounts, ultimately expanded these relationships.• Deliver over 50 project per month; proactively developed strategy for mitigating potential delays.• Provided crucial support to Sales in the successful close of ~50 new client engagements, including providing input on project scope and pricing. • Serve as a liaison with internal stakeholders including pre-sales engineers, project managers, post-sales delivery managers, on-site technicians etc.; aligned resources, insuring project completion that met/exceeded expectations. Show less

• Account Manager

  • Jun 2019 - Jan 2021



L'Oréal

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Project Manager, Maybelline, Garnier, and essie Promotional Displays

  • Nov 2018 - Jun 2019

  Managed promotional display projects for three L’Oréal brands – Maybelline, Garnier, and Essie. Responsible for 300 to 350 display projects at a time. • Streamlined work efficiencies across teams by automating tracking, reducing manual tracking time by 20%. • Ensured that all projects were progressing according to internal timelines; communicated daily with key stakeholders to keep projects on track. • Captured monthly project metrics and developed improvements to project maintenance and efficiency. • Created cost/benefit analysis, leveraged by VP Operations in presentation to L’Oréal USA President on reducing cost of promotional displays. Show less



Seurat Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Business Analyst

  • Jul 2017 - Jul 2018

  Supported Project Managers and Partners as the data owner and point person; developed data-driven insights shared with clients. • Wrote, fielded, and analyzed quantitative market research surveys. • Ran qualitative research study, including recruiting participants, discussion guide, and analysis. • Supported client product launches, e.g., with data and analysis used in audience targeting and positioning. • Cleaned, formatted, and analyzed big datasets. • Conducted competitive analysis for select clients. Show less



Skidmore College

• United States
• Higher Education
• 700 & Above Employee

• Vice President for Financial Affairs

  • May 2015 - May 2017

  • Elected by the Student Body to be a member of the Skidmore College Executive Committee and to manage the student government's $1Million budget• Created a Sexual and Gender Based Misconduct commission to combat sexual assault on Skidmore's campus• Institutional Policy and Planning Committee, chaired by the President of the College to discuss current issues of college policy, students, faculty, and staff• Institutional Policy and Planning Committee, Subcommittee on Financial Affairs, chaired by the college’s CFO to discuss the college's budget and endowment, approves the yearly budget for the college• Executive Board, convened when deemed necessary by student government, the acting judicial branch• Chair of the Budget and Finance committee, where a group of students hear requests about budget modifications, increases, and allocation of the JSS Activism fund• Club Affairs Committee• Falstafs Operating Committee, a student run venue for various entertainment events Show less

• Senator

  • Sep 2014 - May 2015

  • Elected by the student body to be one of 30 students representing student voice in the Student Government Association Senate• Middle States Reaccreditation, Steering Committee, the only class of 2017 student representative to involve student voice in the reaccreditation process• Executive Board, one of five senators appointed to a position with 12 other students, which convenes on a when needed basis.• Committee on Student Life, held monthly town hall meetings to get student feed back on various campaigns including Sexual and Gender Based Misconduct• Club Affairs Committee Show less



Social Accountability International

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Intern

  • Jun 2016 - Aug 2016

  • Researched living wages in 3 developing countries to aid clients in regions to set wages for the Social Accountability International SA8000 Social Standard • Researched and analyzed the impact of Syrian refugee migration in 15 countries in Europe to understand the impact on influx of potential employees and how SA8000 Social Standard clients may be impacted • Researched living wages in 3 developing countries to aid clients in regions to set wages for the Social Accountability International SA8000 Social Standard • Researched and analyzed the impact of Syrian refugee migration in 15 countries in Europe to understand the impact on influx of potential employees and how SA8000 Social Standard clients may be impacted