Experience

THE LAW OFFICES OF BALZANO & TROPIANO, P.C

• United States
• Legal Services
• 1 - 100 Employee

• Paralegal

  • Feb 2023 - Present



The Village Express

• • Aug 2017 - Mar 2023

  Responsible for greeting and assisting customers in a timely manner with a guarantee that they receive the highest level of customer service.Handling both incoming and outgoing phone calls and emails to assist with any and all customer issues, along with face to face customer interaction and assistance.Create Social Media pages for the store to keep all customers up to date on specific items we are getting in the store, along with services we oer.Collaborate with the business owner to create a detailed powerpoint on all key points and services the store oers.Printing, copying, faxing, and organizing paperwork for the business owner.Filing paperwork for mailbox customers and completing online tasks accordingly. Show less

• • Aug 2017 - Mar 2023



Grove J. Tuttle School

• East Haven, Connecticut, United States

• Paraprofessional

  • Aug 2020 - Nov 2021

  Provided one-on-one assistance to students who are not retaining or understanding the material they are being taught. Assist students with behavioral issues to make sure they are staying focused and not acting out. Responsible for monitoring the class during all classroom activities to keep all students focused on the current lesson. Minimize distractions and disruptions while lessons are being taught. Attends to students' physical, personal, academic and emotional needs. Responsible for communicating with the parents of the students to connect with them and keep them updated daily on how their child is doing. Show less



Polished Boutique

• Branford, Connecticut, United States

• Sales Associate/Content Creator

  • Aug 2018 - Apr 2021

  Responsible for working alongside other sales associates to make the store constantly neat and presentable at all times. Responsible for creating content for the business’ social media accounts like TikTok, Instagram, Facebook, etc. to keep everything up to date so that both current and new customers can engage with our newest and latest products. Handled the uploading and posting for the companies website, along with writing a title for the item, description, price and sizes available. Engaged with customers face to face, over the phone and online. Assisted all customers with any questions they may have about the store's hours, sizing, specific items, etc. Assisted all customers who entered the store. Responsible for unboxing inventory of items that were received daily and making sure it was equipped with everything necessary to then place the item out on display. Show less