Julia Cray

Administrative Assistant at Mazzitti & Sullivan EAP Services
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Contact Information
us****@****om
(386) 825-5501
Location
Harrisburg, Pennsylvania, United States, US

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Experience

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Administrative Assistant
      • Mar 2022 - Present

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Gourmet Server
      • Oct 2021 - Mar 2022

      Fine dining● Leverage knowledge to showcase featured wines and menu items● Strategically manage service requirements for 3-6 tables throughout shift● Apply knowledge of etiquette and fine dining● Developed a customer base of regular diners● RAMP Certified Fine dining● Leverage knowledge to showcase featured wines and menu items● Strategically manage service requirements for 3-6 tables throughout shift● Apply knowledge of etiquette and fine dining● Developed a customer base of regular diners● RAMP Certified

    • United States
    • Hospitality
    • 700 & Above Employee
    • Server
      • May 2019 - Sep 2019

      ● Responsible for taking customer orders and ensuring customer satisfaction● Recommending daily specials and discounts to successfully up-sell limited-time food products● Successfully solved customer conflict and problems when mistakes were made with orders and payments● Processing payments and handling cash and credit transactions● Introduced customers to new menu items and successfully built and fostered customer relationships ● Responsible for taking customer orders and ensuring customer satisfaction● Recommending daily specials and discounts to successfully up-sell limited-time food products● Successfully solved customer conflict and problems when mistakes were made with orders and payments● Processing payments and handling cash and credit transactions● Introduced customers to new menu items and successfully built and fostered customer relationships

    • United States
    • Restaurants
    • 700 & Above Employee
    • Ambassador
      • Jul 2016 - May 2019

      ● Train new employees on guest service expectations, proper food handling and restaurant protocols. ● Greet customers and provide exceptional, friendly and fast service by correctly inputting orders, processing payments and responded to guest concerns.● Monitor the dining area to ensure optimal guest experience.● Manage closing duties including restocking, and cleaning. ● Train new employees on guest service expectations, proper food handling and restaurant protocols. ● Greet customers and provide exceptional, friendly and fast service by correctly inputting orders, processing payments and responded to guest concerns.● Monitor the dining area to ensure optimal guest experience.● Manage closing duties including restocking, and cleaning.

Education

  • Temple University
    Bachelor of Arts - BA, Psychology
    2018 - 2021
  • West Virginia University
    Bachelor of Science - BS, Psychology
    2018 - 2018
  • HACC, Central Pennsylvania's Community College
    Dual Enrollment
    2017 - 2018
  • Central Dauphin Senior High School
    High School Diploma
    2014 - 2018

Community

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