Julia Cray
Administrative Assistant at Mazzitti & Sullivan EAP Services- Claim this Profile
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Bio
Experience
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M&S EAP Services
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Administrative Assistant
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Mar 2022 - Present
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Final Cut Steakhouse at Hollywood Casino
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United States
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Restaurants
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1 - 100 Employee
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Gourmet Server
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Oct 2021 - Mar 2022
Fine dining● Leverage knowledge to showcase featured wines and menu items● Strategically manage service requirements for 3-6 tables throughout shift● Apply knowledge of etiquette and fine dining● Developed a customer base of regular diners● RAMP Certified Fine dining● Leverage knowledge to showcase featured wines and menu items● Strategically manage service requirements for 3-6 tables throughout shift● Apply knowledge of etiquette and fine dining● Developed a customer base of regular diners● RAMP Certified
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Hershey Entertainment & Resorts Company
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United States
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Hospitality
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700 & Above Employee
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Server
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May 2019 - Sep 2019
● Responsible for taking customer orders and ensuring customer satisfaction● Recommending daily specials and discounts to successfully up-sell limited-time food products● Successfully solved customer conflict and problems when mistakes were made with orders and payments● Processing payments and handling cash and credit transactions● Introduced customers to new menu items and successfully built and fostered customer relationships ● Responsible for taking customer orders and ensuring customer satisfaction● Recommending daily specials and discounts to successfully up-sell limited-time food products● Successfully solved customer conflict and problems when mistakes were made with orders and payments● Processing payments and handling cash and credit transactions● Introduced customers to new menu items and successfully built and fostered customer relationships
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Noodles & Company
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United States
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Restaurants
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700 & Above Employee
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Ambassador
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Jul 2016 - May 2019
● Train new employees on guest service expectations, proper food handling and restaurant protocols. ● Greet customers and provide exceptional, friendly and fast service by correctly inputting orders, processing payments and responded to guest concerns.● Monitor the dining area to ensure optimal guest experience.● Manage closing duties including restocking, and cleaning. ● Train new employees on guest service expectations, proper food handling and restaurant protocols. ● Greet customers and provide exceptional, friendly and fast service by correctly inputting orders, processing payments and responded to guest concerns.● Monitor the dining area to ensure optimal guest experience.● Manage closing duties including restocking, and cleaning.
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Education
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Temple University
Bachelor of Arts - BA, Psychology -
West Virginia University
Bachelor of Science - BS, Psychology -
HACC, Central Pennsylvania's Community College
Dual Enrollment -
Central Dauphin Senior High School
High School Diploma