Chief Operating Officer

• Mar 2021 - Present

HR & Operations Manager

• Jan 2010 - Mar 2021

As a HR & Operations Manager I look after the HR for our 3 offices in Australia, UK and also Canada. I am responsible for: - Employee relations, including managing absence, disciplinaries, grievances and sickness- Measuring employee satisfaction and identifying areas that require improvement- Performance management: coaching managers on performance management issues and processes- Learning and development: providing guidance on development for managers and their teams- Training: Implementing the training and development agenda; identify areas that need attention and improvement- Recruitment and retention: managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns- Policy and procedures implementation of new HR policies, procedures and process

Recruitment Consultant

• Aug 2007 - Dec 2009