Experience

Continuum Wealth Partners

• United States
• Financial Services
• 1 - 100 Employee

• Client Service Specialist

  • Jul 2023 - Present



Meowtel

• United States
• Consumer Services
• 1 - 100 Employee

• Cat Sitter

  • Aug 2022 - Present



Northwestern Mutual

• United States
• Financial Services
• 700 & Above Employee

• Client Service Specialist | Associate Financial Representative

  • Feb 2021 - Jul 2023

  - Assisting in the operations of 6 high growth financial advisors and their firms - Managed 100+ tasks with a 2-3 business day turnaround including opening investment accounts, insurance policies, client communication, account maintenance, and maintaining calendars - Purchased and maintained office supply inventory while reducing expenses - Organized seasonal events and fundraisers (Including: Alex’s Lemonade Stand, Thanksgiving Can Food Drive, Toy Drive) - Assisting in the operations of 6 high growth financial advisors and their firms - Managed 100+ tasks with a 2-3 business day turnaround including opening investment accounts, insurance policies, client communication, account maintenance, and maintaining calendars - Purchased and maintained office supply inventory while reducing expenses - Organized seasonal events and fundraisers (Including: Alex’s Lemonade Stand, Thanksgiving Can Food Drive, Toy Drive)



BabysitEase

• United States
• Individual and Family Services
• 1 - 100 Employee

• Nanny/Babysitter

  • Jan 2017 - Aug 2022



Hamilton County Job and Family Services

• United States
• Government Administration
• 700 & Above Employee

• Quality Assurance Associate/Co-op Student

  • May 2018 - Mar 2021

  - Responsible for developing process and procedures for Performance Incentives as well as administering incentives and communicating results with placement providers; - Collaborated with QA team to document processes in Visio; - Trained incoming co-op students on basic office automation tools (Outlook and calendar management, OnBase, SACWIS, Identity, Single Sign-On, and Managed Care Partnership); agency standard operations awareness. - Scheduled and coordinated policy development meetings that would occur weekly and monthly Show less



Gerber Life Insurance Company

• United States
• Insurance
• 100 - 200 Employee

• Customer Service Advocate

  • Aug 2020 - Feb 2021

  - Support customers by handling inquires through multiple channels – inbound calls, outbound interactions, and emails (Calls ranging from 50-75/day) - Assisted customers with processing payments, resolving billing concerns, and handling policy change requests - Helped customer secure insurance coverage by actively selling additional products to ensure they have insurance protection - Reached monthly targets in quality and sales expectations (Achieved above a 95% customer satisfactory goal at all times) Show less



Victoria´s Secret

• Luxury Goods & Jewelry
• 100 - 200 Employee

• Sales Associate

  • Aug 2018 - Feb 2020

  - Provided excellent customer service and proactively engaged with clients - Processed merchandise to be floor ready and maintained back room and under stock to brand standards - Prepared for each shift by maintaining awareness of all sales, promotions, and applicable ringing procedures - Frequently hitting a goal of opening 3-5 credit cards per shift - Provided excellent customer service and proactively engaged with clients - Processed merchandise to be floor ready and maintained back room and under stock to brand standards - Prepared for each shift by maintaining awareness of all sales, promotions, and applicable ringing procedures - Frequently hitting a goal of opening 3-5 credit cards per shift



Jim Daria & Associates, Inc.

• Cincinnati, Ohio

• Student Co-op

  • Jan 2018 - Apr 2018



Mary Kay Global

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Independent Beauty Consultant

  • Mar 2016 - Sep 2017

  - Conduct one-on-one client consultations to identify skin care needs and answer questions regarding product line. - Perform facials and makeovers as well as conduct open houses and Mary Kay parties upon request. - Organize and manage client records, inventory and purchases. - Conduct one-on-one client consultations to identify skin care needs and answer questions regarding product line. - Perform facials and makeovers as well as conduct open houses and Mary Kay parties upon request. - Organize and manage client records, inventory and purchases.