Experience

America's CAR-MART, Inc.

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Senior Vice President of People

  • Feb 2022 - Present

  Rogers, Arkansas, United States



Walmart

• United States
• Retail
• 700 & Above Employee

• Head of People, Corporate, Global Finance

  • Jan 2016 - Feb 2022

  Bentonville, Arkansas Led team of people partners supporting +3,000 Global Executives and Associates in Accounting, Audit, and Commercial Finance. Controllers Office, FP&A, Global Risk and Claims Mgmt, Strategy & MA, Tax, Treasury. Collaborated across the enterprise on talent initiatives (design and implementation) to improve the associate and candidate experience. Additionally served as a business partner on multiple change initiatives across Wal-Mart Inc.

• Head of People, Corporate, Global Governance

  • Apr 2014 - Jan 2016

  Bentonville, Arkansas Led team of people partners in supporting development, design and execution of talent management for newly formed Global Governance Function; Compliance, Ethics, Legal, Security, Investigations, Travel & Aviation. Stood up talent process, workforce plan, talent movement and business coaching/development +2,000 global associates based in Bentonville, US Major Markets, International Retail Markets and Sourcing addressing needs of a highly matrixed organization to ensure compliance with board… Show more Led team of people partners in supporting development, design and execution of talent management for newly formed Global Governance Function; Compliance, Ethics, Legal, Security, Investigations, Travel & Aviation. Stood up talent process, workforce plan, talent movement and business coaching/development +2,000 global associates based in Bentonville, US Major Markets, International Retail Markets and Sourcing addressing needs of a highly matrixed organization to ensure compliance with board reporting and governance.

• Head of People and Chief of Staff, US Stores, Home Office Support

  • Aug 2012 - Apr 2014

  Bentonville Arkansas Responsible for leading team of HR professionals and support staff that develop design and execute Human Capitol plans for above store support functions including Administration, Compliance, Financial Shared Services, Human Resources, Marketing, Back office Innovations, Realty, and Asset Protection. Conduct annual talent process, workforce plan, and business coaching for +7,000 US-based associates in Bentonville and non-centralized regional/divisional office locations across the US. The largest… Show more Responsible for leading team of HR professionals and support staff that develop design and execute Human Capitol plans for above store support functions including Administration, Compliance, Financial Shared Services, Human Resources, Marketing, Back office Innovations, Realty, and Asset Protection. Conduct annual talent process, workforce plan, and business coaching for +7,000 US-based associates in Bentonville and non-centralized regional/divisional office locations across the US. The largest initiative involved business transformation changing end-to-end operations of the Realty Division and legacy ways of work, structure, simplification, and knowledge management of +1500 associates.

• Head of People - Midwest Division

  • Jan 2010 - Aug 2012

  Responsible for a team of HR Generalists spanning 4 states, 300 stores and over 90,000 associates. Identified and acted on associate experience improvements working collaboratively with Corporate COE's, innovating on expansions company-wide for greenfield urban market entry. Built new selection tools, and associate communications programs which resulted in >20 point basis point engagement improvement. Placed, developed and mentored +10 leaders who have risen two or more levels in the… Show more Responsible for a team of HR Generalists spanning 4 states, 300 stores and over 90,000 associates. Identified and acted on associate experience improvements working collaboratively with Corporate COE's, innovating on expansions company-wide for greenfield urban market entry. Built new selection tools, and associate communications programs which resulted in >20 point basis point engagement improvement. Placed, developed and mentored +10 leaders who have risen two or more levels in the organization from general management roles to corporate officers. Created, maintained and grew relationships with influential civic and community leaders and mentored others to do the same.

• Regional HR Director

  • Feb 2009 - Jan 2010

  Responsible for all people activities in all format locations for Illinois and Northern Indiana. Led a team of 20 HR Generalists in support of markets in Urban, Suburban, and rural markets. Identified opportunities to create new programs to improve our internal management pipeline working alongside the learning team. This resulted in increased diversity, retention, and performance of our business units. Requested by Sr Leadership to participate in a redesign of entire field structure in fall of… Show more Responsible for all people activities in all format locations for Illinois and Northern Indiana. Led a team of 20 HR Generalists in support of markets in Urban, Suburban, and rural markets. Identified opportunities to create new programs to improve our internal management pipeline working alongside the learning team. This resulted in increased diversity, retention, and performance of our business units. Requested by Sr Leadership to participate in a redesign of entire field structure in fall of 2009 which subsequently led to promotion.

• Market HR Manager

  • Oct 2005 - Jan 2009

  Joined the people group as one of the first 35 field District HR managers. Supported Sr Walmart executives in implementation of new market team structure and ways of working and served as mentor to numerous peers who joined and were new to the organization.



Walmart

• United States
• Retail
• 700 & Above Employee

• District Manager, Optical

  • 2002 - 2005

  Responsibility for multi-units P&L management and HR responsibilities, up to 24 units. Continued training meetings for associates to advance the level of certification within store locations. Developed and sustained meaningful relationships with Dr Partners. Selected by SR leader to lead cross-functional teams on two change initiatives (SOPs and ICO management partnership) benefitting the organization on a national level.

• Regional Operations Manager- Optical

  • Sep 2000 - Jan 2002

  Oversaw financial and leadership actions within the Midwest Region across five states. Financial and HR responsibilities for over 90 business units and 100+ Exempt Associates. Developed and led the strategic partnership with Illinois College of optometry on behalf of the company. Responsible for developing future leaders and promoting managers to multiunit responsibilities. Recognized for building outstanding relationships with professionals.



Walmart Canada

• Canada
• Retail
• 700 & Above Employee

• Head of Optical Division - Walmart Canada

  • Oct 1998 - Sep 2000

  Responsible for leadership and entire operations P&L of startup division as an Expat, reporting to the Director of Licensing. Grew division from 28 converted franchises to operations across all provinces. Integrated solutions and partnerships with Georgian College and sat on Advisory Board. Partnered with all aspects of business partners from Legal and T&D to Operations partners to set up a structure, new store sets, in-country product production, and HR/Recruiting for sustainable long-term… Show more Responsible for leadership and entire operations P&L of startup division as an Expat, reporting to the Director of Licensing. Grew division from 28 converted franchises to operations across all provinces. Integrated solutions and partnerships with Georgian College and sat on Advisory Board. Partnered with all aspects of business partners from Legal and T&D to Operations partners to set up a structure, new store sets, in-country product production, and HR/Recruiting for sustainable long-term growth. Identified and placed all senior leaders within the division Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• District Manager Operations- Optical

  • Oct 1995 - Oct 1998

  Responsibility for multi-units across up to 3 states. P&L and HR responsibilities for up to 24 units Developed training meetings for associates to advance level of certification within store locations Developed and sustained meaningful relationships with Dr. Partners. Provided stretch opportunities to participate in leadership groups for national decision rollouts of organizational changes

• Optical Manager

  • Jul 1993 - Oct 1995

  Greater Chicago Area Began journey as a PT optician and quickly elevated to Mgr. After one year, was asked to move to a turnaround location where we received the award for the most improved site in the company.



EyeQ Optical - Division of Stein Optical

• Retail Mgr and Buyer

  • Jan 1992 - Jan 1993

  Illinois Operated one of seven locations as manager. Conducted frame buying for all seven locations in anticipation of spin off. Due to success in turn around of business we were sold to American Vision Center.



VBV Optical - Pearle Franchise

• Retail Manager

  • Jan 1989 - Jan 1992

  Greater Chicago Area Responsibility for daily operations and patient care provided by retail sales staff, working closely with laboratory manager on effective production. Increased responsibilities across three locations.



LensCrafters

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Optician

  • 1986 - 1988

  Assisted patients with the selection of eyewear, frames and lenses. Accurately measured patients for appropriate eyewear fit. Manufactured lenses in accordance with optical standards