Juleen Keefer

Business Coach at HBK High Performance
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Contact Information
us****@****om
(386) 825-5501
Location
Youngstown-Warren area

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Credentials

  • Communicating about Culturally Sensitive Issues
    LinkedIn
    Jul, 2023
    - Nov, 2024
  • Complex Negotiation Tips
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Customer Service Leadership
    LinkedIn
    Sep, 2022
    - Nov, 2024
  • Three Tips for Managing Egos and Difficult Emotions
    LinkedIn
    May, 2022
    - Nov, 2024
  • Learning Audacity
    LinkedIn
    Nov, 2021
    - Nov, 2024
  • Becoming an Ally to All
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Bystander Training: From Bystander to Upstander
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Communicating Across Cultures
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Understanding and Supporting Asian Employees
    LinkedIn
    Oct, 2021
    - Nov, 2024
  • Critical Thinking
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Developing a Diversity, Inclusion, and Belonging Program
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Difficult Conversations: Talking About Race at Work
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Dealing with Grief, Loss, and Change as an Employee
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • How Do I Say That?
    VitalSmarts
    Jul, 2020
    - Nov, 2024
  • Icebreakers for Teams, Meetings, and Groups
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Ascend Path
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Leadership Stories: 5-Minute Lessons in Leading People
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Managing Organizational Change for Managers
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Writing: The Craft of Story
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Being an Effective Team Member
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Coaching Employees through Difficult Situations
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Communicating with Empathy
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Connecting with Executives
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Developing Executive Presence
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Effective Listening
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Executive Decision-Making
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Fred Kofman on Accountability
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Learning to Be Approachable
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Managing Your Career as an Introvert
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Persuasive Selling
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Transitioning from Manager to Leader
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Writing Articles (2013)
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Communicating Nonverbally
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Communicating with Charisma
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Developing Your Emotional Intelligence
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • How to Use LinkedIn Learning
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Learn Emotional Intelligence, the Key Determiner of Success
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Unconscious Bias
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • Communicating about Culturally Sensitive Issues
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Confronting Bias: Thriving Across Our Differences
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Creating a Positive and Healthy Work Environment
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Diversity and Inclusion in a Global Enterprise
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Diversity, Inclusion, and Belonging (2017)
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Diversity, Inclusion, and Belonging for Leaders and Managers
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Inclusive Leadership
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Skills for Inclusive Conversations
    LinkedIn
    Jan, 2020
    - Nov, 2024
  • Building High-Performance Teams
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Business Development Foundations
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Business Innovation Foundations
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Communication within Teams
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Influencing Others
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Key Account Management
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Leadership: Practical Skills
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Managing Meetings
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Motivating and Engaging Employees
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • New Manager Foundations
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Outlook 2016: Efficient Email Management
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Performance Review Foundations (2014)
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Prioritizing Your Tasks
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Quality Standards in Customer Service [2016]
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Recruiting Foundations
    LinkedIn
    Dec, 2019
    - Nov, 2024
  • Speak Like a Pro/Vocal Catalyst Mastermind with Greg Smith
    HBK High Performance
    Dec, 2019
    - Nov, 2024
  • Dynamic Leadership
    HBK High Performance
    Oct, 2019
    - Nov, 2024
  • Common Meeting Problems
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Finding Your Introvert/Extrovert Balance in the Workplace
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • PowerPoint Essential Training (Office 365)
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Coaching and Developing Employees
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Negotiation Foundations
    LinkedIn
    Jul, 2019
    - Nov, 2024
  • Performance Coach
    Performance Coach University
    Jul, 2019
    - Nov, 2024
  • Creating Great First Impressions
    LinkedIn
    Jun, 2019
    - Nov, 2024
  • Coaching Skills for Leaders and Managers
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Coaching for Results
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Conflict Resolution Foundations
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Persuasive Coaching
    LinkedIn
    Mar, 2019
    - Nov, 2024
  • Preparing Your Y to Be a Collaborative Partner
    YMCA of the USA (National Resource Office)
    Mar, 2018
    - Nov, 2024
  • Orientation to the Supervisor's Toolkit: Service and Engagement
    YMCA of the USA (National Resource Office)
    Jan, 2018
    - Nov, 2024
  • The Y's Way to Service and Engagement
    YMCA of the USA (National Resource Office)
    Jan, 2018
    - Nov, 2024
  • Adult Learning Concepts
    YMCA of the USA (National Resource Office)
    Oct, 2017
    - Nov, 2024
  • Advancing Equity: Understanding My Biases
    YMCA of the USA (National Resource Office)
    Oct, 2017
    - Nov, 2024
  • Checking in Nationwide Members
    YMCA of the USA (National Resource Office)
    Oct, 2017
    - Nov, 2024
  • Collaborate with Confidence
    YMCA of the USA (National Resource Office)
    Oct, 2017
    - Nov, 2024
  • Nationwide Members at the Y
    YMCA of the USA (National Resource Office)
    Oct, 2017
    - Nov, 2024
  • Nationwide Membership Check-In Quick Reference
    YMCA of the USA (National Resource Office)
    Oct, 2017
    - Nov, 2024
  • Supervisor Tools to Build Effective Teams
    YMCA of the USA (National Resource Office)
    Oct, 2017
    - Nov, 2024
  • Three Keys to Successful Family Engagement
    YMCA of the USA (National Resource Office)
    Oct, 2017
    - Nov, 2024
  • Building Relationships Through Cultural Lenses
    YMCA of the USA (National Resource Office)
    Jun, 2017
    - Nov, 2024
  • The Essentials of New Hire Onboarding Seminar
    National Seminars Training
    Jun, 2017
    - Nov, 2024
  • Facilitator Training for Giving a Cause-Driven Tour
    YMCA of the USA (National Resource Office)
    May, 2017
    - Nov, 2024
  • Foundations of Listen First
    YMCA of the USA (National Resource Office)
    Jan, 2017
    - Nov, 2024
  • Cause-Driven Tour Language
    YMCA of the USA (National Resource Office)
    Nov, 2016
    - Nov, 2024
  • Cause-Driven Tour Learning App
    YMCA of the USA (National Resource Office)
    Nov, 2016
    - Nov, 2024
  • Cause-Driven Tour Quick Reference
    YMCA of the USA (National Resource Office)
    Nov, 2016
    - Nov, 2024
  • Cause-Driven Tour Video
    YMCA of the USA (National Resource Office)
    Nov, 2016
    - Nov, 2024
  • Daring Leadership: The Four Pillars of Courage
    Brave Leaders Inc
    Nov, 2016
    - Nov, 2024
  • Introduction to the Y's Cause & Culture
    YMCA of the USA (National Resource Office)
    Nov, 2016
    - Nov, 2024
  • Leadership-CORE Track
    Loving On Purpose Life Academy
    Nov, 2016
    - Nov, 2024
  • New Member Onboarding Toolkit
    YMCA of the USA (National Resource Office)
    Nov, 2016
    - Nov, 2024

Experience

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Business Coach
      • Aug 2021 - Present

    • United States
    • Religious Institutions
    • Chief Development Officer
      • Mar 2021 - May 2022

      Training and Development work with the Lead Executive/Pastoral team. Training and Development work with the Lead Executive/Pastoral team.

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Business Coach
      • Feb 2019 - Aug 2020

      Certified Performance Coach Leadership and Organizational Culture, Organizational Health Employee Development Employee Experience Research assistant to HBK High Performance Podcast Leadership Development Trainer/Facilitator Speaker Certified Performance Coach Leadership and Organizational Culture, Organizational Health Employee Development Employee Experience Research assistant to HBK High Performance Podcast Leadership Development Trainer/Facilitator Speaker

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Business Manager
      • Jun 2017 - Feb 2019

      Responsible for membership ACH and credit card draft collection, daily financial business, administrative office supply management, and financial data analytics, New Staff Orientation Onobarding Trainer, Branch time-and-attendance and payroll functionality (ADP and Paycor), and performing most duties of an HR generalist. Certified HIPAA Compliance and Security Officer for YMCA of Youngstown Association for the YMCA's Diabetes Prevention Program.

    • Membership Director
      • Jun 2012 - Jun 2017

      Directorship of 34 employees and $3.5 million budget. Spirited sales and prospect acquisition initiatives, while vitalizing cause-driven experiential tours. Immersion in member retention and member engagement strategies. Seasoned fund raising activist. Cornucopia of Community immersion and education programs initiated with emphasis in physical, emotional and spiritual health and wellness.Lively Employee Experience and Development trainer for niche' areas in Onboarding, Child Abuse Prevention and Communication skills. Departmental Scheduler, with time-and-attendance duties, direct and indirect supervision with safety focus.Member Engagement Coordinator for program implementation of LIVESTRONG at the YMCA Program, an evidence-based program for cancer survivors. Show less

    • Building Coverage Manager
      • Jun 2009 - Jun 2017

      Responsible for the supervision of all employees in the building, safety and security of employees and the campus. Responsible for current certifications in First Aid, CPR/AED and O2.

    • Listen First Employee Development Trainer
      • May 2011 - May 2016

      Created, designed, implemented and designed course (including slide deck, activities and handouts) for employees of YMCA of Youngstown for foundations in developing listening, communication, and empathic behavioral skills. This also included components of therapeutic interventions from Motivational Interviewing and the Dr. Prochaska's Transtheoretical Model of Change. This was not a full-time position in itself, but offered to employees when needed while I was serving in both part-time and full-time roles at the YMCA of Youngstown. Show less

    • Child Abuse Prevention Trainer
      • Jan 2009 - Jan 2014

      Created, designed, prepared and trained all YMCA of Youngstown new hires in this mandatory training requirement. This was a compilation of trainings I had assembled (including designing the slide deck and instructional handout) while working full-time in government social services. The course material covered the 4 types of child abuse (sexual, emotional, physical, and neglect); identification of abuse (physical, emotional and behavioral indicators), mandatory reporting requirements, and explanation YMCA of Youngstown Policies and protocols surrounding Child Abuse prevention and reporting. Show less

    • Journey to Freedom Coordinator and Facilitator
      • Aug 2008 - Jun 2009

      Served as Coordinator for the "Journey to Freedom (JTF)" program, leading and training other JTF facilitators. Also dual-led role as small group facilitator for JTF," a 6-week course designed based off Dr. Prochaska's Trans-theoretical Model of Change.

    • Case Manager/Mentor
      • Sep 1988 - Sep 2012

      Case management, initial and ongoing eligibility determination, specialized focus in mentoring (Bridges Our Of Poverty certified facilitator), plan/led small groups; worked with predominantly poverty class, addiction, domestic violence, mental illness, disabled and disadvantaged populations. Case management, initial and ongoing eligibility determination, specialized focus in mentoring (Bridges Our Of Poverty certified facilitator), plan/led small groups; worked with predominantly poverty class, addiction, domestic violence, mental illness, disabled and disadvantaged populations.

Education

  • Youngstown State University
    Mental Health Counseling/Counselor
    2010 - 2012
  • Malone University
    Bachelor's degree, Business Administration and Management, General
    2007 - 2008
  • Global University
    Certificate in Specialized Ministry, Bible/Biblical Studies and Music Ministry
    1995 - 1996

Community

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