Juhi Bhatt
UX Researcher at Scaler- Claim this Profile
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English Full professional proficiency
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Hindi Full professional proficiency
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Gujarati Native or bilingual proficiency
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Marathi Professional working proficiency
Topline Score
Bio
Credentials
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Conduct UX Research and Test Early Concepts
CourseraDec, 2022- Oct, 2024 -
Build Wireframes and Low-Fedility Prototypes
CourseraAug, 2022- Oct, 2024 -
Start the UX Design Process: Empathize, Define, and Ideate
CourseraJul, 2022- Oct, 2024 -
Foundations of User Experience (UX) Design
CourseraJun, 2022- Oct, 2024 -
Create High-Fidelity Designs and Prototypes in Figma
CourseraJan, 2022- Oct, 2024 -
Learn Emotional Intelligence, the Key Determiner of Success
LinkedInDec, 2020- Oct, 2024 -
Learning to Teach Online
LinkedInDec, 2020- Oct, 2024 -
Out and Proud: Approaching LGBT Issues in the Workplace
LinkedInDec, 2020- Oct, 2024 -
Overcoming Cognitive Bias
LinkedInDec, 2020- Oct, 2024 -
Using Your Mind to Change Your Brain
LinkedInSep, 2020- Oct, 2024 -
Counselling Clients affected by COVID-19 Pandemic
UdemyMay, 2020- Oct, 2024
Experience
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Scaler
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India
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E-Learning Providers
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700 & Above Employee
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UX Researcher
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Sep 2023 - Present
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User Experience Designer
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Sep 2022 - Present
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Oakridge International School
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India
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Education Administration Programs
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700 & Above Employee
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Student Counsellor, IBDP Psychology and CAS Coordinator
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Jul 2021 - Jul 2022
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Parentof
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India
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Education
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1 - 100 Employee
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Course Coordinator
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Jan 2021 - Jun 2021
* Being responsible for day-to-day operations of all courses * Leading and managing a team of faculty members and subject matter experts to ensure efficient delivery of content * Managing after-class activities like content feedback analysis, learning analytics, students' performance analysis to measure students learning and content efficacy * Building and implementing processes to drive efficiencies and reduce costs * Organizing and analyzing data to form data-driven… Show more * Being responsible for day-to-day operations of all courses * Leading and managing a team of faculty members and subject matter experts to ensure efficient delivery of content * Managing after-class activities like content feedback analysis, learning analytics, students' performance analysis to measure students learning and content efficacy * Building and implementing processes to drive efficiencies and reduce costs * Organizing and analyzing data to form data-driven recommendations and executing actionable plans Engaging with the users to continuously improve and finetune offering. Additionally, I also played a role as a parent advisor wherein: * Conducting 1 on 1 sessions with parents to present the different programs available and help them choose the most appropriate one. * Conducting sessions with parents to track their satisfaction with the Delivery Team, and the overall program * Provide feedback to the Experts based on parent interactions to increase User Satisfaction and thereby, Net Promoter Score * Address any concerns raised by Users regarding the program and the course. Show less * Being responsible for day-to-day operations of all courses * Leading and managing a team of faculty members and subject matter experts to ensure efficient delivery of content * Managing after-class activities like content feedback analysis, learning analytics, students' performance analysis to measure students learning and content efficacy * Building and implementing processes to drive efficiencies and reduce costs * Organizing and analyzing data to form data-driven… Show more * Being responsible for day-to-day operations of all courses * Leading and managing a team of faculty members and subject matter experts to ensure efficient delivery of content * Managing after-class activities like content feedback analysis, learning analytics, students' performance analysis to measure students learning and content efficacy * Building and implementing processes to drive efficiencies and reduce costs * Organizing and analyzing data to form data-driven recommendations and executing actionable plans Engaging with the users to continuously improve and finetune offering. Additionally, I also played a role as a parent advisor wherein: * Conducting 1 on 1 sessions with parents to present the different programs available and help them choose the most appropriate one. * Conducting sessions with parents to track their satisfaction with the Delivery Team, and the overall program * Provide feedback to the Experts based on parent interactions to increase User Satisfaction and thereby, Net Promoter Score * Address any concerns raised by Users regarding the program and the course. Show less
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Mom's Belief
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India
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Hospitals and Health Care
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100 - 200 Employee
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Clinical Zonal Manager
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Nov 2019 - Oct 2020
* Responsible for Case management and Clinical operations at each collaborated centres under Bangalore Zone. * Managing Centre and Client Relationships at each centre. * Conducted Behaviour consultation, camps and awareness workshop on early intervention at Paediatric clinics, Schools, Preschools for teachers, parents and other stakeholders. * Building on Clinical Services both offline in Bangalore zone and online for PAN India. * Managing the team of 5 Child Psychologists… Show more * Responsible for Case management and Clinical operations at each collaborated centres under Bangalore Zone. * Managing Centre and Client Relationships at each centre. * Conducted Behaviour consultation, camps and awareness workshop on early intervention at Paediatric clinics, Schools, Preschools for teachers, parents and other stakeholders. * Building on Clinical Services both offline in Bangalore zone and online for PAN India. * Managing the team of 5 Child Psychologists, mentoring and guiding them for therapeutic intervention and delivering a strong client base for the company. Show less * Responsible for Case management and Clinical operations at each collaborated centres under Bangalore Zone. * Managing Centre and Client Relationships at each centre. * Conducted Behaviour consultation, camps and awareness workshop on early intervention at Paediatric clinics, Schools, Preschools for teachers, parents and other stakeholders. * Building on Clinical Services both offline in Bangalore zone and online for PAN India. * Managing the team of 5 Child Psychologists… Show more * Responsible for Case management and Clinical operations at each collaborated centres under Bangalore Zone. * Managing Centre and Client Relationships at each centre. * Conducted Behaviour consultation, camps and awareness workshop on early intervention at Paediatric clinics, Schools, Preschools for teachers, parents and other stakeholders. * Building on Clinical Services both offline in Bangalore zone and online for PAN India. * Managing the team of 5 Child Psychologists, mentoring and guiding them for therapeutic intervention and delivering a strong client base for the company. Show less
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Podar Education Network
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India
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Primary and Secondary Education
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700 & Above Employee
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Hub In-charge
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May 2019 - Nov 2019
* Associated with Inclusive Education Cell (IEC)Dept and handled 14 schools under Karnataka Hub. * Mentored and guided each School Counsellors during Monthly visits on IEP, ICP, parent counselling and concerns related to SEN Children. *Drove workshops for students, parent and teachers on awareness of inclusion for SEN students. *Managed Parent Support groups of selected schools during the visits. * Conceptualised Mental Health Month Celebration programs and activities for all 14… Show more * Associated with Inclusive Education Cell (IEC)Dept and handled 14 schools under Karnataka Hub. * Mentored and guided each School Counsellors during Monthly visits on IEP, ICP, parent counselling and concerns related to SEN Children. *Drove workshops for students, parent and teachers on awareness of inclusion for SEN students. *Managed Parent Support groups of selected schools during the visits. * Conceptualised Mental Health Month Celebration programs and activities for all 14 schools under Karnataka Hub. * Relationship Management with each School Principal, teachers and School Counsellors for smooth functioning of IEC dept. Show less * Associated with Inclusive Education Cell (IEC)Dept and handled 14 schools under Karnataka Hub. * Mentored and guided each School Counsellors during Monthly visits on IEP, ICP, parent counselling and concerns related to SEN Children. *Drove workshops for students, parent and teachers on awareness of inclusion for SEN students. *Managed Parent Support groups of selected schools during the visits. * Conceptualised Mental Health Month Celebration programs and activities for all 14… Show more * Associated with Inclusive Education Cell (IEC)Dept and handled 14 schools under Karnataka Hub. * Mentored and guided each School Counsellors during Monthly visits on IEP, ICP, parent counselling and concerns related to SEN Children. *Drove workshops for students, parent and teachers on awareness of inclusion for SEN students. *Managed Parent Support groups of selected schools during the visits. * Conceptualised Mental Health Month Celebration programs and activities for all 14 schools under Karnataka Hub. * Relationship Management with each School Principal, teachers and School Counsellors for smooth functioning of IEC dept. Show less
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VIBGYOR Group of Schools
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India
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Education Management
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700 & Above Employee
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School Counselor
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Jun 2017 - Oct 2018
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Personalized Learning Counsellor (Consultant Counsellor)
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Jun 2017 - Oct 2018
* Case Management of SEN students. * Conceptualized and carried out Functional Behaviour Analysis for classroom observation before IEP/ICP drafting. * Responsible for drafting IEPs & ICPs and holding IEP meetings with all the stakeholders. * Undertook life skills classes & group sessions for elementary and high school students. * Conducted individual counselling and follow up sessions for regular students. * Conducted extensive Behaviour Management sessions for SEN students. *… Show more * Case Management of SEN students. * Conceptualized and carried out Functional Behaviour Analysis for classroom observation before IEP/ICP drafting. * Responsible for drafting IEPs & ICPs and holding IEP meetings with all the stakeholders. * Undertook life skills classes & group sessions for elementary and high school students. * Conducted individual counselling and follow up sessions for regular students. * Conducted extensive Behaviour Management sessions for SEN students. * Conducted Workshops on Parenting, stress management, Puberty, Bullying for parents, students, teachers and allied staff memebers. * Participated in early drafting of gifted students curriculum led by PLC dept. * Brought highest number of positive testimonials of Clinical services of PLC dept (Borivali Branch) in 2017-2018 academic year. * Awarded as the most Optimistic Teacher in 2017-2018 academic year.
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G.D. Somani Memorial School
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India
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Primary and Secondary Education
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1 - 100 Employee
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School Psychologist
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Aug 2016 - Mar 2017
* Responsible for undertaking extensive classroom observation and identifying students with academic/special needs. * Provided consultation to parents and teachers on how to handle SEN children in an inclusive set up. * Conducted Seminars on Positive parenting, Bullying, Emotional quotient development and self management for students, Parents, teacher and allied stakeholders. * Participated & volunteered in school's extra curricular events. * Build case and report management… Show more * Responsible for undertaking extensive classroom observation and identifying students with academic/special needs. * Provided consultation to parents and teachers on how to handle SEN children in an inclusive set up. * Conducted Seminars on Positive parenting, Bullying, Emotional quotient development and self management for students, Parents, teacher and allied stakeholders. * Participated & volunteered in school's extra curricular events. * Build case and report management system. * Worked closely with Preschool MIRA with Conscious education system (offshoot of Integral Education system) and provided inputs in identification and management of SEN students. Show less * Responsible for undertaking extensive classroom observation and identifying students with academic/special needs. * Provided consultation to parents and teachers on how to handle SEN children in an inclusive set up. * Conducted Seminars on Positive parenting, Bullying, Emotional quotient development and self management for students, Parents, teacher and allied stakeholders. * Participated & volunteered in school's extra curricular events. * Build case and report management… Show more * Responsible for undertaking extensive classroom observation and identifying students with academic/special needs. * Provided consultation to parents and teachers on how to handle SEN children in an inclusive set up. * Conducted Seminars on Positive parenting, Bullying, Emotional quotient development and self management for students, Parents, teacher and allied stakeholders. * Participated & volunteered in school's extra curricular events. * Build case and report management system. * Worked closely with Preschool MIRA with Conscious education system (offshoot of Integral Education system) and provided inputs in identification and management of SEN students. Show less
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Navy Children School
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Colaba, Maharashtra, India
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School Counsellor
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Jan 2014 - Jul 2016
* Responsible for undertaking Counselling Sessions(Individual & Group) for elementary, secondary and high school students. * Conducted Life skill classes across all the grades. * Taught Psychology subject to grade XIth and assisted in teaching grade XIIth. * Drove extensive parental counselling and review board (Parents, Psychiatrist, Paediatrician, Principal, Teachers) meetings with regular follow ups. * Assisted Special Educator for SEN students from junior and senior classes in… Show more * Responsible for undertaking Counselling Sessions(Individual & Group) for elementary, secondary and high school students. * Conducted Life skill classes across all the grades. * Taught Psychology subject to grade XIth and assisted in teaching grade XIIth. * Drove extensive parental counselling and review board (Parents, Psychiatrist, Paediatrician, Principal, Teachers) meetings with regular follow ups. * Assisted Special Educator for SEN students from junior and senior classes in managing behavioural difficulties. * Participated in various school functions and cultural, social events. * Conceptualized and built the psychology lab with all the latest equipment and experiments needed to impart subject knowledge to psychology students. * Represented as a panellist interviewer at Local screening Board for Army Public School in 2014- 2015 Academic year. Show less * Responsible for undertaking Counselling Sessions(Individual & Group) for elementary, secondary and high school students. * Conducted Life skill classes across all the grades. * Taught Psychology subject to grade XIth and assisted in teaching grade XIIth. * Drove extensive parental counselling and review board (Parents, Psychiatrist, Paediatrician, Principal, Teachers) meetings with regular follow ups. * Assisted Special Educator for SEN students from junior and senior classes in… Show more * Responsible for undertaking Counselling Sessions(Individual & Group) for elementary, secondary and high school students. * Conducted Life skill classes across all the grades. * Taught Psychology subject to grade XIth and assisted in teaching grade XIIth. * Drove extensive parental counselling and review board (Parents, Psychiatrist, Paediatrician, Principal, Teachers) meetings with regular follow ups. * Assisted Special Educator for SEN students from junior and senior classes in managing behavioural difficulties. * Participated in various school functions and cultural, social events. * Conceptualized and built the psychology lab with all the latest equipment and experiments needed to impart subject knowledge to psychology students. * Represented as a panellist interviewer at Local screening Board for Army Public School in 2014- 2015 Academic year. Show less
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Station Health Organisation
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Colaba, Maharashtra, India
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Psychiatric Social Worker
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Sep 2013 - Dec 2013
* Providing counselling and regular follow ups to the patients coming from Naval community at SHO's family clinics. * Assisting clinical psychologist at SHO's Aarogyadham clinic in scoring and interpretation of psychological tests. * Collaborating with Doctors from Family clinics in identifying cases requiring counselling and psychotherapy. * Had a short stint in heading Nursing dept of INHS Asvini for a project under Supervision of Dy. OIC * Providing counselling and regular follow ups to the patients coming from Naval community at SHO's family clinics. * Assisting clinical psychologist at SHO's Aarogyadham clinic in scoring and interpretation of psychological tests. * Collaborating with Doctors from Family clinics in identifying cases requiring counselling and psychotherapy. * Had a short stint in heading Nursing dept of INHS Asvini for a project under Supervision of Dy. OIC
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Smile Foundation
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Mumbai, Maharashtra, India
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Intern
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Jan 2013 - Apr 2013
* Providing counselling and academic assistance to economically backward children in schools that are in collaboration with Smile Foundation Organisation, Mumbai. * Conducted awareness drives for counselling parents of the students on the importance of not skipping school. * Undertook awareness sessions for teachers to identify signs of developmental delay, learning disabilities, ADHD and equipping teachers with various strategies to help children deal with emotional issues. * Providing counselling and academic assistance to economically backward children in schools that are in collaboration with Smile Foundation Organisation, Mumbai. * Conducted awareness drives for counselling parents of the students on the importance of not skipping school. * Undertook awareness sessions for teachers to identify signs of developmental delay, learning disabilities, ADHD and equipping teachers with various strategies to help children deal with emotional issues.
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School counselor (Intern)
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Jul 2012 - Oct 2012
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Education
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Birmingham City University
PGDIE, Educational/Instructional Technology -
S.N.D.T University
Master of Arts (M.A.), Counseling Psychology -
Heart to Heart Counselling centre
Trained and Certified in Rational Emotive Behavioural Therapy, REBT: Active Directive Therapy -
Heart to Heart Counselling centre
Trained and Certified in Person centered counselling, Robert Carkhuff model of personal counselling -
Mumbai University
Bachelor of Arts (B.A.), Psychology -
Arena Animation
Animator and Graphic Designer, Graphic Designing, Special Fx, 2D and 3D Animation -
Institute of Human Technology
Diploma, Integrative Approach in Counselling skills, Theory and Practice. -
Birmingham City University
Post Graduate Diploma In International Education PGDE(i), International Education -
GrowthSchool
UX mastery mentorship program by Anudeep Ayyagari, Industrial and Product Design -
DesignWings
Design bootcamp, Reasearch and design