Experience

Cardinal Newman Catholic High School Luton

• 1 - 100 Employee

• Mathematics Teacher

  • Sep 2017 - Present



Europcar

• France
• Travel Arrangements
• 700 & Above Employee

• Senior Sales Consultant

  • Nov 2015 - Sep 2017

  * To provide a high quality service to meet customer requirements and sell the company’s services and products to achieve targets.* To provide a high level of customer service in all customer contact situations, recognising the standards.* Carry out instructions and procedures on the station network system as required.* To accurately complete all rental administration and documents according to the company’s operating procedure.* Currently producing sales results that have made the branch the 4th best station nationwide and have been consistently in the top ten in 2016.



Dixons Carphone

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Jan 2015 - Feb 2017

  * Maintaining and providing comprehensive product information to customers. Alongside understanding and demonstrating customer care and high levels of customer service* Displaying good listening skills to identify customer needs.* Actively monitor and provide the selling team with feedback and regular coaching on all of the above.* Carrying out additional duties, appropriate to grade, as and when required e.g. acting as a buddy to new starters.* Supporting and helping colleagues with their work and getting behind company initiatives as and when they arise.* To deputise in the absence of the Manager and organising daily tasks relating to replenishment, cleaning, ticketing and associated paperwork.* Actively supporting and communicating with colleagues, customers and managers.* To be alert to fraudulent notes, suspicious behaviour and theft – taking appropriate action as required.* Has turned the station in to one of the most profitable station nationwide from the most underperforming station.



Asda

• Retail
• 700 & Above Employee

• Key collegue

  • Oct 2013 - Jan 2015

  • Assisting shoppers to find the goods and products they are looking for.• Finding the solution to any problems that may arise for customers during their shopping experiences • Responsible for training new colleagues on the shop floor through supervision and advice • Dealing with customers who may be unhappy with their experience and finding a reasonable resolution• Being responsible for processing cash and card payments.• Receiving and storing the delivery of large amounts of stock - being responsible for storing the data for such deliveries • Keeping up to date with special promotions and putting up displays.



Methi Indian Cusine

• Waiter/Bartender

  • Sep 2009 - Sep 2014

  • Responsible for delivering a friendly service, smiling and greeting every customer that comes to the store. • Providing helpful service to customers.• Demonstrating good product knowledge to customers on key promotions and offers.• Operating the till and handling financial transactions.• Reporting any issues of concern to senior managers. • Responsible for delivering a friendly service, smiling and greeting every customer that comes to the store. • Providing helpful service to customers.• Demonstrating good product knowledge to customers on key promotions and offers.• Operating the till and handling financial transactions.• Reporting any issues of concern to senior managers.



Primark

• Ireland
• Retail
• 700 & Above Employee

• Retail assistant/Customer Services

  • Oct 2012 - Sep 2013

  • Dealing with customer complaints and finding the solution to any problems customers may be facing • Encouraging customers to purchase a range of loyalty cards which is best suited to their needs.• Maintaining the store standards by keeping all goods on display clean, and the store a good working environment • Providing customers with excellent service, and doing what I needed to give customers a good shopping experience• Working in a fast paced environment, under pressure whilst serving excellent service to customers • Supervising certain departments whilst training newcomers on that department



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Warehouse Operative

  • Jun 2012 - Sep 2012

  • Receiving, moving, checking and storing incoming goods.• Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality.• Making sure that all inventory processes are completed on the same day.• Loading and unloading Lorries, vans and other vehicles.• Moving and organising stock. • Receiving, moving, checking and storing incoming goods.• Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality.• Making sure that all inventory processes are completed on the same day.• Loading and unloading Lorries, vans and other vehicles.• Moving and organising stock.