Judy Untiedt
SAFe Shared Services Manager at Raytheon Technologies- Claim this Profile
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Topline Score
Bio
Judy is the best Onsite Manager that I worked with while I was working with Sunquest/Misys. She played a vital role in setting up an automation team at offshore which helped Sunquest to reduce the testing cost. She is an expert in FDA guidelines and in setting up QA processes. She is very good in people management and is very capable of handling high complexity projects.She is someone I would like to work with again.!
Judy is a very effective manager, capable of handling large projects and large numbers of employees. She has been solely responsible for an entire department and managed it gracefully, remaining calm in the face of all pressure and stress. She is consistently pleasant, approachable, and fun to work with. Her people skills and talent for controlling complex situations are both very strong.
Judy is the best Onsite Manager that I worked with while I was working with Sunquest/Misys. She played a vital role in setting up an automation team at offshore which helped Sunquest to reduce the testing cost. She is an expert in FDA guidelines and in setting up QA processes. She is very good in people management and is very capable of handling high complexity projects.She is someone I would like to work with again.!
Judy is a very effective manager, capable of handling large projects and large numbers of employees. She has been solely responsible for an entire department and managed it gracefully, remaining calm in the face of all pressure and stress. She is consistently pleasant, approachable, and fun to work with. Her people skills and talent for controlling complex situations are both very strong.
Judy is the best Onsite Manager that I worked with while I was working with Sunquest/Misys. She played a vital role in setting up an automation team at offshore which helped Sunquest to reduce the testing cost. She is an expert in FDA guidelines and in setting up QA processes. She is very good in people management and is very capable of handling high complexity projects.She is someone I would like to work with again.!
Judy is a very effective manager, capable of handling large projects and large numbers of employees. She has been solely responsible for an entire department and managed it gracefully, remaining calm in the face of all pressure and stress. She is consistently pleasant, approachable, and fun to work with. Her people skills and talent for controlling complex situations are both very strong.
Judy is the best Onsite Manager that I worked with while I was working with Sunquest/Misys. She played a vital role in setting up an automation team at offshore which helped Sunquest to reduce the testing cost. She is an expert in FDA guidelines and in setting up QA processes. She is very good in people management and is very capable of handling high complexity projects.She is someone I would like to work with again.!
Judy is a very effective manager, capable of handling large projects and large numbers of employees. She has been solely responsible for an entire department and managed it gracefully, remaining calm in the face of all pressure and stress. She is consistently pleasant, approachable, and fun to work with. Her people skills and talent for controlling complex situations are both very strong.
Credentials
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Certified SAFe® 5 Program Consultant
Scaled Agile, Inc.Apr, 2021- Oct, 2024 -
PMP
Project Management InstituteFeb, 2009- Oct, 2024 -
Certified SAFe® 5 Product Owner/Product Manager
Scaled Agile, Inc.Mar, 2020- Oct, 2024 -
Certified Outsource/Offshore Project Manager
The International Institute for Outsource Management (IIOM) -
Certified Test Manager
IIST -
ICAgile Certified Professional in Agile Test Automation (ICP-ATA)
ICAgile -
IT Project+ Certification
CompTIA -
Marketing Certificate
University of Arizona, Extended University -
R6sigma Specialist
Raytheon
Experience
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Raytheon Technologies
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United States
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Aviation and Aerospace Component Manufacturing
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700 & Above Employee
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SAFe Shared Services Manager
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Apr 2020 - Present
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Raytheon
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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SAFe Shared Services (QA, UX, Project Management, Scrum Masters) Manager
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2009 - Apr 2020
Front line leader responsible for guiding the Scaled Agile Framework for Enterprises (SAFe) shared services team (Quality Assurance (QA), User Experience Design (UXD), Project Management, and Scrum Masters) in adopting the SAFe framework while developing and maintaining business solutions. This involves changing the culture, processes, and tools with a focus on delivering business value faster and more frequently. Recipient of multiple individual and team Achievement Awards for project excellence, including Raytheon's CIO Excellence in Information Technology award.
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Sunquest Information Systems
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Product Development Manager
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2007 - 2009
Manage new software product development for multiple products using both onshore and offshore resources. Analyzed and improved development, design control and software validation requirements and processes leading to FDA 510(k) approval. Improved development efficiency, effectiveness, and quality by 10% or more YOY
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Misys Healthcare Systems
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United States
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Software Development
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100 - 200 Employee
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Product Development Manager
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2007 - 2007
Managed new software product development for commercial laboratory and clinical financial products as part of the Outreach strategy, with projects completed on time and on budget.Lead technical publications department to a 28% improvement in productivity via focused Voice of Customer (VOC).Increased automated testing and patient hazard detection and reduction via rolling regression while managing the QC Automation and Regression team.2007 Circle of excellence winner (top 3% of employees)
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Manager, Quality Control
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2003 - 2007
Developed test automation strategy and led team to successfully automate 70% of regression tests. Developed and implemented offshore testing strategy, leading to substantial cost reductions and improved capacity. Implemented root cause analysis and verification and validation processes to meet FDA guidelines.Presented Software Testing Tools and Techniques at October 2005 SPIN (Software Program Improvement network)
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ThinkTank
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United States
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Software Development
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1 - 100 Employee
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Director of Operations
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2001 - 2003
Executed company business and culture change from LAN based product sales to web enabled services model. Developed and implemented Quality Assurance, technical support, and system integration/installation processes necessary to meet System Level Agreements to support $2M in new market growth.Managed new product releases using product metrics effort and schedule and detailed defect metrics (FURPS+).
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Director of Customer Care
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1999 - 2001
Recruited, hired, and coached the IT department staff to develop and meet QoS (Quality of Service) goals necessary to land 5 major new clients.Overhauled partially implemented Customer Relationship Management software in order to support newly added international customers with a 50% reduction in sales staff. Targeted reports and marketing to selected customers led to a 25% increase in dollars/sale.
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Senior Project Manager
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1999 - 1999
Mediated dispute regarding outsourced software project development project, preventing legal action and death of project. Facilitated detailed requirements review and enforced good project management techniques (on both sides) to get this 2-year $3M project back on track to meet market window.
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Business Solutions Facilitator
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1999 - 1999
Process mapping for Alpha stage customers
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Teradyne
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United States
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Semiconductor Manufacturing
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700 & Above Employee
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Test Engineering Manager
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1996 - 1998
Reduced new product/process introduction cycle time by 78%
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J99x System Test Technology Manager
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1995 - 1996
Analyzed and streamlined system integration processes to meet surprise spike in multimillion-dollar capital equipment orders. Process changes implemented led to a 19% improvement in field reliability, 29% reduction in cycle time, and a 30% reduction in faults.
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Foundry Process Improvement Manager
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1994 - 1995
Developed and implemented new manufacturing process technology, reducing costs by 13%
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New Products Laboratory Supervisor
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1989 - 1994
Launched Design for Reliability test lab and instituted guidelines leading to a 35% increase in field reliability over 2 years
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Education
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California State University-Northridge
MSEE, Electrical Engineering -
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University of California, Los Angeles
BS, Kinesiology
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