Experience

Region of Waterloo

• Canada
• Government Administration
• 700 & Above Employee

• Project Coordinator

  • Aug 2015 - Present

  Description to follow

• Technical and Financial Assistant

  • Oct 2012 - Aug 2015

  • Coordinate project details with laboratory supervisors, staff and subcontract laboratories.• Set up projects for clients (Regional and external).• Create and update submission forms for internal and external clients.• Provide clients with information regarding bottles, preservatives and hold times for chemical and biological analysis.• Respond to internal and external inquiries and concerns.• Receive and accurately document chemical spill calls in the Region, and relay the information to the designated supervisor.• Provide assistance during MOE inspections.• Create and maintain documents and emails in document management system.• Generate and send out Surcharge Agreements for companies required to comply with the Region’s Sewer Use By-Law.• Send out Bylaw Infraction Reports to industrial companies exceeding limits.• Monitor EE&LS staff working alone in the field.• Immediately report adverses and maintain records of adverse and re-sample events.• Upload drinking water quality information directly to the MOE Drinking Water Information System and MOHLTC Laboratory Results Management Application.• Perform sample receiving duties, including receiving, logging in, labelling and distributing samples to the laboratory.• Prepare monthly invoicing.• Review EE&LS departmental purchases and monitor budget.



University of Toronto

• Canada
• Higher Education
• 700 & Above Employee

• Sessional Instructional Assistant

  • Sep 2009 - Dec 2012

  • Administered Chemical Principles tutorials and laboratory sections.• Demonstrated laboratory techniques, supervised and directed students in all laboratory procedures.• Prepared students for quizzes and midterms, as well as evaluated laboratory submissions, quizzes and other course relevant material. • Administered Chemical Principles tutorials and laboratory sections.• Demonstrated laboratory techniques, supervised and directed students in all laboratory procedures.• Prepared students for quizzes and midterms, as well as evaluated laboratory submissions, quizzes and other course relevant material.



Testmark Laboratories Ltd

• Canada
• Environmental Services
• 1 - 100 Employee

• Technical Customer Service Representative

  • Jun 2010 - Oct 2012

  • Set up client projects and schedules, prepared quotes, customized chains of custody and provided sampling bottles, as per determined sampling schedule.• Attended tradeshows, and presented services to potential clients. • Advised clients as to sampling and regulatory requirements in regards to O. Reg. 170/03, O. Reg. 318/319, O. Reg. 243/07, O. Reg. 153/09, O. Reg. 558, PWQO, Sewer Use By-laws, Ontario Water Resources Act, Ontario Drinking Water Standards, The Clean Water Act, Environmental Protection Act and Environmental Assessment Act, among others.• Subcontracted analysis to accredited laboratories when required.• Provided assistance during MOE and CALA inspections.• Assisted QA/QC in document control, filing documentation, writing and revising SOPs to reflect current practices which comply with ISO 17025 standards.• Invoiced customers and obtaining necessary payments.• Logged and balanced cash transactions, maintained petty cash and VISA logs.• Reviewed inventory and placed purchase orders.• Provided excellent and timely customer service.• Maintained logs of customer inquiries and complaints.• Received and logged in samples into LIMS, generated and released work orders.• Preserved, sub-sampled and stored samples as required for their specific analysis.• Performed oil screen analysis.