Experience

Squaircle

• India
• Design Services
• 1 - 100 Employee

• UX and Research Lead

  • Apr 2023 - Present

  Conducting research studies to identify user needs, preferences, and behaviorsAnalyzing and interpreting research data to inform design decisionsCollaborating with design and development teams to ensure user-centered design solutionsKeeping up-to-date with the latest design research methodologies and tools.Building and maintaining positive relationships with clientsCommunicating research findings and insights to clients in a clear and concise mannerManaging client expectations and timelinesEnsuring client satisfaction by delivering high-quality research outputsIdentifying opportunities to upsell additional research services to clients. Show less

• Design Researcher

  • Aug 2021 - Apr 2023



Newgen Enterprise

• India
• E-Learning Providers
• 1 - 100 Employee

• UX Designer and Researcher

  • May 2019 - Jul 2021



Outbound

• Ireland
• Software Development
• 1 - 100 Employee

• UX/UI Design Internship

  • Jul 2018 - Feb 2019



Groupon

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Imaging Specialist

  • Jul 2015 - Sep 2016

  Worked on pilot tools and queue to understand the flow of new process. Troubleshooted first level queue related issues in salesforce and escalated the unsolved issues further to the development team. for recovery. Created training documents and trained new employees of the team. Leaded team of six. Worked on pilot tools and queue to understand the flow of new process. Troubleshooted first level queue related issues in salesforce and escalated the unsolved issues further to the development team. for recovery. Created training documents and trained new employees of the team. Leaded team of six.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Imaging Support Associate

  • Sep 2012 - May 2015

  l Researched, Ideated and developed the existing tool which improved 25% faster productivity in the team. Researched on duplicate photo shoots happened in Amazon studio and generated detailed reports to share between teams to fix the error from their end. Created training documents and trained new employees of the team. Leaded team of eleven. l Researched, Ideated and developed the existing tool which improved 25% faster productivity in the team. Researched on duplicate photo shoots happened in Amazon studio and generated detailed reports to share between teams to fix the error from their end. Created training documents and trained new employees of the team. Leaded team of eleven.



CADD Centre Training Services Private Limited

• India
• Education Administration Programs
• 200 - 300 Employee

• Executive Designer

  • Mar 2011 - Aug 2012

  Experience in the management of the complete design process, from conceptualisation to delivery. Expert at interdepartmental coordination and communication. Skilled with Adobe Creative Suite (Illustrator, Photoshop, InDesign) Microsoft Office and web design applications (HTML, CSS). Experience in the management of the complete design process, from conceptualisation to delivery. Expert at interdepartmental coordination and communication. Skilled with Adobe Creative Suite (Illustrator, Photoshop, InDesign) Microsoft Office and web design applications (HTML, CSS).