Experience

Canberra Institute of Technology

• Australia
• Higher Education
• 400 - 500 Employee

• Program Officer

  • 2003 - Present

  • Using CIT’s Student Information Management System (Banner) to create subjects, programs • Using Banner to build competency mapping by using Competency Achievement Table (CAT) • Using Banner to create accurate student completion requirements according to curriculum rules (Curriculum Advising Program Planning (CAPP) • Using of various Banner forms to a complex level of data entry and run reports, query data and search for information etc. • Using Squiz MySource Matris to manage curriculum documents and web handbooks • Ensuring the accuracy of paper-based information; • Ensuring the accuracy and suitability of data entered onto Banner; • Using Microsoft Office suite to achieve high quality documents; • Dealing with enquirers from within CIT as well as external clients in all kinds of forms, such as email and/or phone; • Training new starters regarding section processes, procedures and work instructions; • Using Outlook to planning and organizing daily activities eg: manage daily emails, task lists, meetings in the calendar and contacts; • Using Access Database and Excel Spreadsheets to general filing and record keeping Show less



Diamond Chinese Restaurant

• Queanbeyan

• Waitress

  • Aug 1996 - Feb 2004

  • Providing silver service • Working on the cashier • Designing table layouts • Taking orders and answering customer enquiries on the phone • Making suggestions to customers about dishes • Providing silver service • Working on the cashier • Designing table layouts • Taking orders and answering customer enquiries on the phone • Making suggestions to customers about dishes



ACT Council of Social Service

• Library Assistant (Volunteer),

  • Nov 2002 - Sep 2003

  • Categorising • Shelving • Cataloguing • Retrieving Database Information • Categorising • Shelving • Cataloguing • Retrieving Database Information