Experience

Unisson Disability

• Australia
• Non-profit Organization Management
• 100 - 200 Employee

• Support Coordinator

  • Mar 2020 - Present



Conservatorium of Music , Gosford

• Acting Head Of Department

  • Jan 2019 - Feb 2020

  • Prepare NDIS service agreements and progress reports and conduct client assessments • Coordinate client enquiries and referrals and network with community organisations • Communicating and liaising with parents, carers, psychologists, occupational therapists, social workers, physiotherapists and facility managers • Facilitating individual and group sessions in line with programs and learning frameworks for children and adults with disability, behavioural disorders and mental illness • Working in aged care sector providing therapeutic support promoting wellbeing for residents with dementia • Working within legislative requirements • Attending client/consumer individual planning meetings • Attending and participating in team meetings, staff development programs and community stakeholder meetings • Working autonomously and as part of the multidisciplinary team



Brisbane Waters Private Hospital

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Group Facilitator

  • Feb 2014 - Dec 2015

  • Coordinate client enquiries and referrals and network with community organisations • Communicating and liaising with parents, carers, psychologists, occupational therapists, social workers, physiotherapists and facility managers • Facilitating individual and group sessions in line with programs and learning frameworks for children and adults with disability, behavioural disorders and mental illness • Coordinate client enquiries and referrals and network with community organisations • Communicating and liaising with parents, carers, psychologists, occupational therapists, social workers, physiotherapists and facility managers • Facilitating individual and group sessions in line with programs and learning frameworks for children and adults with disability, behavioural disorders and mental illness



Lingard Private Hospital

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Group Facilitator

  • Feb 2013 - Dec 2014

  • Coordinate client enquiries and referrals and network with community organisations • Communicating and liaising with parents, carers, psychologists, occupational therapists, social workers, physiotherapists and facility managers • Facilitating individual and group sessions in line with programs and learning frameworks for children and adults with disability, behavioural disorders and mental illness • Coordinate client enquiries and referrals and network with community organisations • Communicating and liaising with parents, carers, psychologists, occupational therapists, social workers, physiotherapists and facility managers • Facilitating individual and group sessions in line with programs and learning frameworks for children and adults with disability, behavioural disorders and mental illness



NSW Department of Education

• Australia
• Education Management
• 700 & Above Employee

• Teachers Aide

  • Feb 2001 - Dec 2010

  Collaborating with teachers in mainstream classes Supporting students with Autism and other intellectual disabilities Member of Learning Support Team – conferring with school counsellors regarding students’ Individual Educational Plan (IEP) goals Implementing IEPs Support Behaviour Management Programs for high school children with severe anger management problems in behaviour specific facilities Collaborating with teachers in mainstream classes Supporting students with Autism and other intellectual disabilities Member of Learning Support Team – conferring with school counsellors regarding students’ Individual Educational Plan (IEP) goals Implementing IEPs Support Behaviour Management Programs for high school children with severe anger management problems in behaviour specific facilities



Lifestyle Solutions (Aust) Ltd.

• Australia
• Non-profit Organization Management
• 300 - 400 Employee

• Community Support Worker

  • Feb 2007 - Nov 2009

  • Providing ongoing support for adults and young people with intellectual disabilities • Assisting with Activities of Daily Living Skills • Working toward clients’ empowerment and independence • Liaising with community organisations and clients’ families • Providing ongoing support for adults and young people with intellectual disabilities • Assisting with Activities of Daily Living Skills • Working toward clients’ empowerment and independence • Liaising with community organisations and clients’ families



TAFE NSW Hunter Institute

• Disability Assistant

  • Feb 2007 - Dec 2008

  In conjunction with TAFE/TVET teachers and Career Links, supporting students in Customer Service/Retail Work Experience roles Provide support to students during face-to-face TAFE learning sessions Provide administrative assistance for TAFE - Disabilities Unit In conjunction with TAFE/TVET teachers and Career Links, supporting students in Customer Service/Retail Work Experience roles Provide support to students during face-to-face TAFE learning sessions Provide administrative assistance for TAFE - Disabilities Unit



Disability Advocacy

• Australia
• Non-profit Organization Management
• 1 - 100 Employee

• Disability Advocate-Volunteer

  • Jan 2004 - Dec 2005

  • Attending client/consumer individual planning meetings • Attending and participating in team meetings, staff development programs and community stakeholder meetings • Attending client/consumer individual planning meetings • Attending and participating in team meetings, staff development programs and community stakeholder meetings



Westpac

• Australia
• Banking
• 700 & Above Employee

• Customer Service Representative/Teller

  • Jan 1987 - Dec 1993

  Carry out diverse range of duties relating to position of Customer Service Officer Provide high quality customer service supporting customer enquiries Answering customer telephone enquiries; incoming and outbound calls Respond to, prioritise and resolve customer needs face-to-face and via email Accurate data entry of payments/deposits and customer information Accurate completion and verification of daily office reports Shift Supervisor overseeing staff/customer relations Personal and business account management Verification and balancing of cash reports and cash handling