Judy Maya

Receptionist at Walsh Gallegos Treviño Kyle & Robinson P.C.
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Location
Austin, Texas, United States, US

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Credentials

  • Notary Public
    Texas Office of the Secretary of State
    Mar, 2022
    - Sep, 2024

Experience

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Receptionist
      • Jul 2017 - Present

      Greet and welcome guests promptly and professionally. Direct visitors to the appropriate person and office. Handle incoming phone calls, taking messages and forwarding them as necessary. Maintain an organized and tidy reception area. Provide accurate information in-person and via phone/email. Manage emails, distribute mail/packages, and control access to the office. Assist with calendar management, scheduling, data entry, and other administrative tasks. Ensure office security and safety procedures are followed. Show less

    • United States
    • Individual and Family Services
    • Service Dispatcher, Parts Specialist and Customer Service Operation Manager
      • Sep 2015 - Sep 2016

      Processed customer inquiries, provided quotes, and managed work orders. Efficiently scheduled work, considering technician locations and skill sets. Handled inventory orders for work orders. Managed insurance claims and payments. Processed daily EDI invoices. Oversaw receivables and inventory reconciliation. Utilized QuickBooks for financial tasks. Processed customer inquiries, provided quotes, and managed work orders. Efficiently scheduled work, considering technician locations and skill sets. Handled inventory orders for work orders. Managed insurance claims and payments. Processed daily EDI invoices. Oversaw receivables and inventory reconciliation. Utilized QuickBooks for financial tasks.

    • United States
    • Insurance
    • 1 - 100 Employee
    • Business Support Specialist
      • Dec 2014 - Sep 2015

      Provided quality customer service for agents. Managed multi-line phones and assisted Spanish-speaking clients. Processed and reviewed insurance documentation. Modified and updated policies. Handled policy cancellations, reinstatements, and non-renewals. Assisted with special projects as needed. Provided quality customer service for agents. Managed multi-line phones and assisted Spanish-speaking clients. Processed and reviewed insurance documentation. Modified and updated policies. Handled policy cancellations, reinstatements, and non-renewals. Assisted with special projects as needed.

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Customer Service Specialist
      • Apr 2012 - Nov 2014

      Delivered quality customer service. Managed multi-line phones, assisted Spanish speakers, and routed calls. Supported adjusters and claimants. Conducted data entry and document management. Provided translation assistance. Maintained file quality and scanned documents into ImageRight. Delivered quality customer service. Managed multi-line phones, assisted Spanish speakers, and routed calls. Supported adjusters and claimants. Conducted data entry and document management. Provided translation assistance. Maintained file quality and scanned documents into ImageRight.

    • United States
    • Retail
    • 700 & Above Employee
    • Administrative Assistant, Customer Service Representative and Dispatcher
      • May 2007 - Feb 2012

      Handled word processing, typing, and data entry. Scheduled and maintained calendars. Trained, motivated, and supervised employees. Handled various administrative tasks, coordinated company functions and maintained inventory. Provided professional telephone support and represented the company. Handled word processing, typing, and data entry. Scheduled and maintained calendars. Trained, motivated, and supervised employees. Handled various administrative tasks, coordinated company functions and maintained inventory. Provided professional telephone support and represented the company.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Administrative Assistant Intern
      • Feb 2009 - Apr 2010

      Responsibilities: Medical Records, Billing and Coding, Doctor Assistant and Front Desk Internship February 2009- April 2009 Accomplishments: Hired April 2009- March 2010 Responsibilities: Medical Records, Billing and Coding, Doctor Assistant and Front Desk Internship February 2009- April 2009 Accomplishments: Hired April 2009- March 2010

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Administrative Assistant Intern
      • Feb 2009 - Mar 2010

      Medical Administrative Assistant Internship February 2009 - April 2009 Provided administrative support in a medical environment. Gained experience in medical records, billing, coding, and front desk operations. Accomplishments: Hired April 2009- March 2010 Medical Administrative Assistant Internship February 2009 - April 2009 Provided administrative support in a medical environment. Gained experience in medical records, billing, coding, and front desk operations. Accomplishments: Hired April 2009- March 2010

    • United States
    • Insurance
    • 500 - 600 Employee
    • Insurance Agent
      • Feb 2006 - May 2007

      Worked in a collaborative team environment to handle a large volume of claims and telephone calls. Calculates premiums and establish payment method. Sold various types of insurance policies to individuals on behalf of insurance companies, including automobile, fire, and property. Performed administrative tasks, such as maintaining records and handling policy renewals. Explained features, advantages and disadvantages of various policies to promote sale of insurance plans. Called on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes. Show less

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