Product Program Manager

• Jan 2020 - Present

Affinity Billing is a powerful platform that puts you in control of your billing and enables you to deliver excellent customer service.

(Owner) Clinical Hypnotherapist, Reflexologist & Foot Health Practitioner

• May 2012 - Present

Self employed as a Life Coach, Reflexologist, Foot Health Practitioner and Hypnotherapist. Developed a successful business from scratch that offers a range of therapies, utilising new skills and transferable skills from previous employments.

Business Development Manager

• Feb 2017 - Dec 2019

Helping companies to better deploy their existing IT capabilities and introduce innovative ways to streamline workflows.

Project Management

• May 2012 - Dec 2012

Regional Sales Manager

• Nov 2007 - May 2012

Regional Sales Manager working with the CardioQ-ODM for capital and consumable sales. Worked closely with Clinical Application Specialists for the Region. Consistently achieved or over-achieved targets. Also Enhanced Recovery Specialist, liaising with Key Opinion Leaders within the region and throughout the UK. Developed presentations and provided training to support role out within individual hospitals and Trusts, working with Business Managers on the creation of Business Plans so that Trusts could gain funding for the Enhanced Recovery Programme (ERP), including implementation of CardioQ-ODM. Also created the Enhanced Recovery network of companies that saw companies from different sectors working together at exhibitions to promote the overall ERP as a way of supporting implementation of their individual elements within NHS Trusts.

Product Manager

• Oct 2006 - Nov 2007

Marketing materials & strategies, forecasting and product training. Product Manager for Voluven. This was a predominantly office based role that enabled me to broaden my marketing skills while gaining experience of ICU, anaesthetics and pharmaceuticals. I was also responsible for the training of new employees and undertook field visits with all reps throughout the country.

Regional Sales & Marketing Manager

• Nov 2000 - Sep 2005

Harmonic Regional Sales & Marketing Manager (North) 2003- 2005Marketing responsibilities included forecasting, investigating and reporting on potential new markets and evaluating most profitable options. Implementing and developing marketing strategies including literature, training, courses, promotional items and events. Also responsible for target setting and commission scheme design. Part of the project team involved in overall restructuring of the business and project manager on some spin off projects.Recruitment, retention, motivation and performance management of a team covering Scotland, Northern Ireland, the North and Midlands of England. Achieved consistent double digit growth. Third highest growth in Europe for 2004 (46.1%).Territory Manager 2000-2003 Responsible for a Territory encompassing Greater Manchester. Awarded “Rookie of the Year” in recognition of achievements during first year. Sales achieved by working with all levels within a hospital from theatre personnel and consultants to supplies managers and financial directors.Excellent successes with new procedure and technology uptake achieved by working with both clinical and non-clinical staff across decision making units, undertaking presentations, preparing procedure costs and assisting with business plans. Developed excellent relationships with external customers and with other franchises on the territory, enabling more efficient working and maximising return on investment by making full use of all joint opportunities that arose. Member of top UK & European Sales Team 2003.Key roles: PPH specialist and Professional Education Coordinator for the Northern Region - liaison with the MASTER Unit in Liverpool and ensuring compliance with the new Professional Education Policies when they were introduced.