Experience

Title Connect Agency

• United States
• Insurance
• 1 - 100 Employee

• Sr. Escrow Officer

  • Mar 2022 - Present

  Responsible for all aspects of the closing process including closing statements, document preparation, funding & disbursing and title clearing. Possess a complete understanding of real estate transactions including title policies, real estate contracts, closing statements and compliance with lender requirements while providing superior customer service. Responsible for all aspects of the closing process including closing statements, document preparation, funding & disbursing and title clearing. Possess a complete understanding of real estate transactions including title policies, real estate contracts, closing statements and compliance with lender requirements while providing superior customer service.



Pathway to Living

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Business Office Manager

  • Sep 2021 - Mar 2022

  Managed all aspects of the business office for an assisted living/memory care facility. Responsible for interviewing and onboarding employees. Processed all new all new hire paperwork, background checks and maintained employee files in Yardi. Processed accounts payable and receivable and supervised key staff. Maintained resident accounts, admission paper work and insured Medicare compliance. Assisted sales and marketing with tours, outreach events and admission paperwork. Managed all aspects of the business office for an assisted living/memory care facility. Responsible for interviewing and onboarding employees. Processed all new all new hire paperwork, background checks and maintained employee files in Yardi. Processed accounts payable and receivable and supervised key staff. Maintained resident accounts, admission paper work and insured Medicare compliance. Assisted sales and marketing with tours, outreach events and admission paperwork.



Heartland Hospice

• Circleville, Ohio

• Volunteer Coordinator

  • Jul 2017 - Dec 2021

  Currently manage all aspects of the volunteer program for local our branch. Recruit volunteers, provide training and and supervision to meet company and Medicare standards. Maintain accurate volunteer records for audit and compliance. Provide patient and family care and support during end-of-life stages. Meet with families to initiate hospice services for eligible patients and their families by providing education and documentation. Partner with sales and marketing to attend community outreach events and networking meetings. Provide educational opportunities to the public about hospice and volunteer services. Show less



Make-A-Wish Ohio, Kentucky & Indiana

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Medical Outreach & Referral Intake Coordinator

  • Jun 2011 - Apr 2017

  Performed administrative duties for shared services team, responsible for donor stewardship, data entry and management of volunteer records. Promoted to Referral Intake Department where responsibilities included oversight of the medical eligibility and intake process. Collaborated with medical professionals to determine program eligibility. Worked to develop standard operating procedures and guidelines. Participated in hiring, on-boarding and training volunteer staff. Performed administrative duties for shared services team, responsible for donor stewardship, data entry and management of volunteer records. Promoted to Referral Intake Department where responsibilities included oversight of the medical eligibility and intake process. Collaborated with medical professionals to determine program eligibility. Worked to develop standard operating procedures and guidelines. Participated in hiring, on-boarding and training volunteer staff.



LEAVE A MARK CHURCH INC

• United States
• Religious Institutions

• Director of Small Groups/Administrator

  • 2007 - 2010

  Founding member, performed duties of office manager, financial administration, supervised staff and volunteers. Responsible for recruiting, training and the leadership development of small group leaders. Planned and hosted large scale community outreach events for multiple ministry areas. Founding member, performed duties of office manager, financial administration, supervised staff and volunteers. Responsible for recruiting, training and the leadership development of small group leaders. Planned and hosted large scale community outreach events for multiple ministry areas.



Covenant Title Services, LLC

• Grove City, Ohio

• Owner/Partner

  • 2002 - 2007

  Licensed title insurance agent and company founder. Managed and worked in all aspects of the title industry with a high regard for accuracy and customer service including, commercial and residential closings, legal document preparation, settlement statements, title examination, policy and commitment preparation, post closing procedures, office management, sales and marketing, bookkeeping, financial reconciliation and human resources. Licensed title insurance agent and company founder. Managed and worked in all aspects of the title industry with a high regard for accuracy and customer service including, commercial and residential closings, legal document preparation, settlement statements, title examination, policy and commitment preparation, post closing procedures, office management, sales and marketing, bookkeeping, financial reconciliation and human resources.