Administrative Assistant

• Oct 2021 - Present

Small Business Owner

• Aug 2020 - Present

• Macrame and Crochet Artist with over 300 sales • Utilize several online marketplaces and social media profiles to sell items and communicate with customers • Design, create and mail artwork within advertised time frame • Orchestrated successful Black Friday sale with all artwork delivered by Christmas Eve • Manage supply and material stock • Manage product offerings at http://www.knotsbyjudy.etsy.com/ • Macrame and Crochet Artist with over 300 sales • Utilize several online marketplaces and social media profiles to sell items and communicate with customers • Design, create and mail artwork within advertised time frame • Orchestrated successful Black Friday sale with all artwork delivered by Christmas Eve • Manage supply and material stock • Manage product offerings at http://www.knotsbyjudy.etsy.com/

Legal Administrator

• Apr 2020 - Present

• Manage administrative tasks for lead attorney • Digitize and organize all client paperwork in client database • Communicate to clients deadlines and documents needed to file for bankruptcy • Create bankruptcy petitions for clients in online system • Manage mailing of documentation to clients • Schedule appointments between attorneys and clients • Update monthly ad analysis • Manage administrative tasks for lead attorney • Digitize and organize all client paperwork in client database • Communicate to clients deadlines and documents needed to file for bankruptcy • Create bankruptcy petitions for clients in online system • Manage mailing of documentation to clients • Schedule appointments between attorneys and clients • Update monthly ad analysis

Pharmacy Technician

• Dec 2018 - Feb 2020

• Typed and prepared prescription labels for pharmacist verification • Counted and filled medications (vials, medi-sets, and liquids), applied prescription labels • Verified patient insurance information, processed claims for refill or new prescriptions • Tracked delivery of prescriptions via couriers • Promptly assisted patients at pick up window and provided excellent customer service • Maintained high percentage of answered calls by quickly answering phone calls from patients and physicians • Audited inventory to ensure drugs were in stock and removed expired inventory in accordance with compliance processes • Maintained clean work environment; improved workflow by optimizing arrangement of inventory Show less

Manager

• Jul 2016 - Aug 2018

• Handled Assistant Manager tasks as well as Manager tasks described below• Assisted head pharmacist in various assignments and tasks• Managed the company's social media page and recorded new posts• Maintained and updated work schedule for all employees• Demonstrated excellent project management skills• Oversaw and serviced customers in the company's several platforms of online retailing

Assistant Manager

• Mar 2016 - Jul 2016

• Handled Customer Service Representative tasks as well as Assistant Manager tasks• Managed employees in both data entry and customer service departments• Learned to work and multi-task in a fast-paced environment• Interviewed prospective employees and gave feedback to hiring staff• Trained new employees for data entry and customer service departments• Assisted clients when phone calls were escalated by customer service representatives

Customer Service Representative

• Sep 2015 - Mar 2016

• Spoke with veterinarians to retrieve authorization for prescriptions• Answered a high volume of incoming calls from clients and veterinarian offices• Accurately entered client and prescription information into the company’s system• Verified if clients had refills for their medication(s) • Filled in for certain departments that may have been short staffed for the day

Assistant

• Jun 2013 - Aug 2013

• Assisted the head chef in making sushi rolls and other products to package and sell • Communicated with customers if they needed further assistance or specialty items • Prepared ingredients for the next work day • Assisted the head chef in making sushi rolls and other products to package and sell • Communicated with customers if they needed further assistance or specialty items • Prepared ingredients for the next work day

Volunteer

• Apr 2013 - May 2013

• Prepared cages for animals when they first arrive • Observed Veterinarian Technicians as they prepared animals for surgery • Prepared cones and medicine for animals after their surgery • Prepared cages for animals when they first arrive • Observed Veterinarian Technicians as they prepared animals for surgery • Prepared cones and medicine for animals after their surgery