Experience

Sharp Philippines

• Philippines
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• • Feb 2017 - Present

  *Conduct training for newly hired Customer Care Assistant. *Maintaining a positive, empathetic, and professional attitude toward customers at all times.*Responding promptly to customer inquiries.*Communicating with customers through various channels.*Acknowledging and resolving customer complaints.*Knowing our products inside and out so that you can answer questions.*Processing orders, forms, applications, and requests.*Keeping records of customer interactions, transactions, comments, and complaints.*Communicating and coordinating with colleagues as necessary.*Providing feedback on the efficiency of the customer service process.*Managing a team of junior customer service representatives.*Ensure customer satisfaction and provide professional customer support. Show less

• • Jan 2015 - Feb 2017

  • Routing and preparation of documents• Tracking orderly of routing documents• Monitoring of office and administrative supplies• Preparing of materials needed on time, and other requirements for accomplishment• Organizing and filing of files• Reviewing documents (financial and non-financial) for signature of the Executive for its completeness, accuracy, and correctness• Relaying of messages thru verbal and written communication thru its intended recipient within and outside the company• Materializing of events and meetings concerning the executive• Monitoring of assigned projects and reports to make sure that they are on track specifically the TOP Management Report• Tracking and monitoring of executive's cost center budget• Administrative work on the overall affairs of the executive's office• Assisting in monitoring and running Approval reports Show less



Executive Genesis Manpower Services, Inc.

• Accounting Staff

  • Feb 2014 - Dec 2014

  *Responsible for updating and billing client premium statements. *Checking bills for accuracy, preparing invoices, calculating totals, discussing billing questions and arrangements with clients. *Responsible for updating and billing client premium statements. *Checking bills for accuracy, preparing invoices, calculating totals, discussing billing questions and arrangements with clients.



Corporate Vision Incorporated

• Data Encoder

  • Dec 2013 - Feb 2014

  *Performs many different administrative tasks such as word processing, filling out paperwork, and maintaining records and files. *Responsible for storing and filing completed information and maintaining records of work tasks and completed documents. *Performs many different administrative tasks such as word processing, filling out paperwork, and maintaining records and files. *Responsible for storing and filing completed information and maintaining records of work tasks and completed documents.



Caneson Manpower Services

• HR Assistant

  • May 2012 - Jul 2013

  * Evaluating Applicant's Resume * Conduct Test & Interview * Attends Company meetings regarding hiring & qualifications * Preparing Cash Payroll for Employees under Agency. * Evaluating Applicant's Resume * Conduct Test & Interview * Attends Company meetings regarding hiring & qualifications * Preparing Cash Payroll for Employees under Agency.



Leslie Foods Corporation

• Food Handler

  • Sep 2009 - Mar 2010

  • Assisting in preparation and serving of meals • Verified amounts of food materials to be packaged • Filled individual serving trays • Garnished and stored hot food • Assembled cold food items and allocated appropriately • Assisting in preparation and serving of meals • Verified amounts of food materials to be packaged • Filled individual serving trays • Garnished and stored hot food • Assembled cold food items and allocated appropriately