Judy A. Higgins
Revenue Manager at LEXINGTON-FAYETTE URBAN COUNTY GOVERNMENT- Claim this Profile
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Experience
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LEXINGTON-FAYETTE URBAN COUNTY GOVERNMENT
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United States
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1 - 100 Employee
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Revenue Manager
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Jul 2017 - Present
Performs work in the Division of Revenue that includes supervising and managing a Compliance staff of 13 as well as overseeing the processing of all Occupational License Fee Returns.* Ensuring all monies received are presented to the deposit clerk in a timely and efficient manner.* Assist staff in the auditing of license fee accounts, determining delinquencies and initial collection efforts.* Ensures the receipt and handling of Federal Tax Information meets the strict IRS Safeguards requirements.* Establish and monitor payment plans for delinquent taxpayers.* Review and approve all License Fee Refunds in excess of $1,000.00. -$3,500.00.* Oversee the annual mailing of License Fee Returns.* Supervise, schedule, and evaluate the work of subordinates.* Communicate with internal and external parties through correspondence or by telephone.* Perform data entry, reporting and other administrative functions, as required.* Attend and Participate in Kentucky Occupational License Association Conferences (KOLA) where I serve as Secretary and Board Member.*Stay abreast of changes in Local and Federal tax laws and regulations.* Possess a desire and willingness to work with customers across all walks of life.* Reviews and interprets ordinances related to operations and monitors for compliance.* Assists with development and implementation of new methods and/ or technologies to maintain or improve the operational effectiveness. * Research and provide support for all month end/year end audits. Show less
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Revenue Compliance Auditor
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Sep 2008 - Jul 2017
I was responsible for safeguarding the confidential federal taxpayer information my office received from the IRS. I was also responsible for administering the exchange of information for my department with other agencies.Responsible for ensuring all employees in the Division of Revenue were well-educated on the IRS confidentiality practices, policies and procedures.Followed the IRS publication 1075 on protecting federal tax data. Conducted training classes on the pub 1075.Responsible for writing policies and procedures surrounding federal tax data. Show less
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Administrative Specialist Sr.
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Aug 2000 - Sep 2008
*Processed occupational license fee returns.*Assisted taxpayers with complex tax issues through correspondence, telephone and office visits.*Attended occupational tax conferences (KOLA) to increase my knowledge of tax laws and stay abreast of any changes in regulations.*Audited business accounts to evaluate taxpayer compliance with city and federal government ordinances/regulations.*Completed administrative duties, such as preparing Excel spreadsheets, reports and training.*Processed business/individual request for refunds. Show less
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Staff Assistant Sr.
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Oct 1995 - Aug 2000
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Education
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American National University
Associate's degree, Network Administration/Administrator -
Sue Bennett College
3.50 -
Evarts High School
Basic