Experience

BRUNS-PAK

• United States

• Consultant - Floater

  • 2005 - Present

  Accounts Recievable, Accounts Payable, Licensing, Customer Service, Sales and Marketing Responsible for providing support for various departments based on volume of work and deadlines established by corporate guidelines Billing and collection, processing, posting and coporate reporting of income for accounts receivable. Verifying, processing payments, posting and corporate reporting for accounts payable Filing necessary paperwork and payments for each state's licensing requirements Providing information, communication and feedback for various projects to Sales and Marketing Team, Upper Management, Staff Members, Outside Contractors and Clients Providing analysis, evaluations of business needs and make recommendations to Sales and Marketing for brochures and literature used for prospective clients and trade shows Show less



Health and Comfor Home Care Agency

• United States
• Medical Practices

• Certifiied Home Health Aide

  • 2006 - 2011

  Private Duty responsible for daily care of Individual suffering from Alzheimer's Disease Private Duty responsible for daily care of Individual suffering from Alzheimer's Disease



Wawa, Inc.

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Jan 2002 - Mar 2006

  Assistant Store Manager - Customer Service, Cash Management, Corporate Reporting, Inventory Control, Employee Scheduling, Enforcement of Food Sanitation Standards and Coding, Ordering Merchandise, Training of new staff members and on-going training of new products or changes to exisiting policies and procedures, employee performance evaluations and morale Assistant Store Manager - Customer Service, Cash Management, Corporate Reporting, Inventory Control, Employee Scheduling, Enforcement of Food Sanitation Standards and Coding, Ordering Merchandise, Training of new staff members and on-going training of new products or changes to exisiting policies and procedures, employee performance evaluations and morale



Pyramid Consulting

• India
• Business Consulting and Services
• 1 - 100 Employee

• Consultant - Architecture Support Manager

  • Mar 2000 - Sep 2001

  Contracted to Merrill Lynch to manage a staff of technicians responsible for applications, branch servers and workstation support. This was done at the time on-line trading first became available to the public. Communicated, coordinated and validated changes made that effect the evironment supporting approximately 350 Merrill Lynch Direct and Investor Services business users. Established the escalation path and procedures for hardware, software, network and application problem resolutions. Planned and implemented the changes necessary to achieve established project plan goal with minimal impact to the business units. Show less



Unum

• Norway
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Project Manager

  • Nov 1998 - Dec 1999

  Accountable for achieveing departmental objectives through the development and implementation of business processess specifically for Association and Special Risk insurance. Managed team members and resources throughout the orginization. Analyzed issues and identified resolutions regarding the business project plan and resources. Presented recommendations to senior management to ensure corporate goals were attained within established deadlines. Assessed needs and designed appropriate specifications as the liaison between internal business clients and programmers. This resulted in the elimination of costly programming changes through clear concise understanding and communication of business goals. Performed acceptance testing of modifications and regression tests to ensure business operation and overall intefrity within project guidelines, meeting all deadlines and business objectives. This included establishing test plans, analyzing data and assuring production readiness. Developed business plans, specifications and assessment of business resources required to ensure the infrastructure systems were Year 2000 compliant by the end of 1999. Achieved expense reductions and streamlined the processess. Show less

• Administration Manager

  • Sep 1997 - Nov 1998

  Managed all aspects of facilities, telecommunications, security, safety, document storage and traditional print services for Piscataway Operations of Unum America. Negotiated contracts and managed vendor relations for office services and equipment needs. Directed the systems administration of PBX and security systems. Planned and implemented the renovation of 75,000 sq. ft., relocated 250 employees with zero down time.

• Systems Manager

  • Jan 1994 - Sep 1997

  Managed model office staff responsible for the integrity of assigned insurance administrative systems. Analyzed buiness requirements utilizing insurance products knowledge to ensure that the technical systems accurately process the work flow of actuary, accounting, sales commissions, premium billing and collection, policy administration and claims systems. Reduced to less than 1% the loss ratio for problems occurring in programs approved for production in both on-line and batch environments. Acted as security administrator for mainframe systems, insuring the integrity of functions and access. Show less

• Systems Quality Assurance Analyst

  • Jan 1993 - Jan 1994

• Sr. Systems Support Coordinator/Systems Support Coordinator

  • Jan 1986 - Dec 1993

• Policy Issue Support Coordinator

  • Aug 1985 - Jan 1986


Allstate
• United States
• Real Estate
• Underwriter Assistant/Sr. Data Entry Clerk/Data Entry Clerk

  • Jan 1978 - May 1985