Head of Trade Operations

• Jan 2019 - Present

Trade HUBBED Services Manager

• Jun 2017 - Dec 2018

Team Leader, Trade Finance and Operations

• Jun 2013 - Jun 2017

Managing and oveseeing the daily trade operations supporting 6 Eastern and Southern Africa countries under my portfolio to achieve: operational standards and compliance, increasing productivity and efficiency, good cost control and good quality control on operational/ transactional risks.

Unit Manager, Document Checking

• Nov 2012 - Jun 2013

Managed a team of 3 staff in ensuring thorough checking of documents presented under letters of credit, advising discrepancies to exporters and how to rectify these discrepancies, clarifying exporters on how to present documents complying to documentary condition.

Unit Manager, Export LCs

• Oct 2011 - Nov 2012

Managing a team of 2 staff in advising letter of credits, amendments, confirming letters of credit, handling and processing documents under letters of credit and discounting of documents. Managing a team of 2 staff in advising letter of credits, amendments, confirming letters of credit, handling and processing documents under letters of credit and discounting of documents.

Manager, Import LCs

• Jan 2011 - Oct 2011

Issuance of import letters of credit, amendments to the letters of credit and handling documents presented by negotiating banks under the letters of credit Issuance of import letters of credit, amendments to the letters of credit and handling documents presented by negotiating banks under the letters of credit

Unit Manager, Guarantees

• Jan 2010 - Oct 2011

Managed a team of 3 staff in issuance of guarantees as prescribed under the operating guidelines while ensuring accuracy and completeness, ensured safe custody of documents and also accurate and complete records/ files are kept for all transactions as per policy and county law, ensured maintenance of high levels of operational efficiency, cost control and performance in trade services through strict adherence to SLAs, KPIs and KCS. Managed a team of 3 staff in issuance of guarantees as prescribed under the operating guidelines while ensuring accuracy and completeness, ensured safe custody of documents and also accurate and complete records/ files are kept for all transactions as per policy and county law, ensured maintenance of high levels of operational efficiency, cost control and performance in trade services through strict adherence to SLAs, KPIs and KCS.

Ag Unit Manager, Import/ Export Bills for Collections

• Jul 2009 - Jan 2010

Managed a team of 2 staff in handling processing of import/ export bills for clients as per the set out guidelines, ensuring high levels of operational efficiency and performance of staff.

Operations Assistant

• Nov 2006 - Jul 2009

In charge of processing transactions for clients within the import/ export bills desk, guarantees, open account financing and import/ export LCs units