Experience

ETA Consultancy Services

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• ETA | Educate Train Achieve

  • Jul 2017 - Present

  ETA - Educate|Train|Achieve I am passionate about supporting employers and individuals with funded education and opportunities. We founded the business to offer employers an opportunity to learn and understand how to make the most of funded learning and grow a sustainable culture of learning. With over 50 years of experience of corporate support & training, delivery of education & apprenticeships we are always here to listen and support you business needs ETA - Educate|Train|Achieve I am passionate about supporting employers and individuals with funded education and opportunities. We founded the business to offer employers an opportunity to learn and understand how to make the most of funded learning and grow a sustainable culture of learning. With over 50 years of experience of corporate support & training, delivery of education & apprenticeships we are always here to listen and support you business needs



BCoT For Business - BCoT

• Basingstoke College of Technology

• Apprenticeship Account Manager

  • Jan 2010 - Jul 2017

  • Responsible for a caseload of 80-110 apprentices and their employers • Health & safety audits • Manage Skills Funding Agency reviews for funds to be made available to college • Tracking progress/timely completion of student qualifications • Organizing employer forums to promote college • Responsible for a caseload of 80-110 apprentices and their employers • Health & safety audits • Manage Skills Funding Agency reviews for funds to be made available to college • Tracking progress/timely completion of student qualifications • Organizing employer forums to promote college



Aspiral Learning - BCoT

• Basingstoke

• Head of Apprenticeships

  • Jan 2010 - Jul 2017

  I really loved this role, supporting employers to embed sustainable apprenticeship programmes and recruit amazing apprentices I presented in many schools and colleges to engage learners, teachers and parents about apprenticeships. I have always felt passionate that the pathways available to learners should be about "how they like to learn" not just pushing them all into the same direction, what excites and engages them to achieve, listening to their individual needs and what they want to achieve I was responsible for all business development initiatives and expansion of our provision of apprenticeships – including a large cross section of the construction, STEM and service industries. Supporting employers and apprentices in multiple standards Responsible for business development and increasing the revenue and apprentices at BCoT significantly. Employer engagement, making a strong first impression Management of contract and service level delivery to employers Learner/Employer support and management - throughout their apprenticeship journey, including tracking and monitoring to ensure timely success is achieved. Responsibility for marketing our business unit with my team to grow the learner numbers and revenue with new employers and encouraging learners to consider apprenticeships as a viable way of learning right up to degree level if required. Run regular employer forums and working closely with the college to improve our business profile. Delivering & managing ongoing high quality customer service and expectations Working with local Councils and Politicians to promote apprenticeships. Managing and motivating a team Implementation of annual PDR (personal development reviews) and personal and business targeting setting Equality & Diversity ambassador Implementation of employers Health & Safety assessments



Crue's

• Salon Group Manager

  • Oct 1987 - Jan 2010

  I had 23 amazing years with Crue's building the business and developing our brand. Supporting school leavers to becoming accomplished hairdressers and beauty therapists through their apprenticeships was the most fulfilling and rewarding part of my career, watching learners develop and grow was incredible. I was lucky and blessed to have a wonderful and loyal client list, who made every day at work a constant pleasure it never felt like work. I managed 5 salons with up to 45 members of staff. Managed sales targets for all Salons to achieve annual growth for business Management of multiple budgets to ensure cost control and overall profit for the company Responsible for all aspects of recruitment & training. Running of the day to day business management reporting directly to the company directors. Delivering and training on high level customer service, meeting high client expectations. 20 years of management and business training workshops I am a fully qualified hairdresser with 32 years industry experience



Scissors Hair Design Group

• Hairdressing Apprentice

  • Jul 1982 - Sep 1987

  This is where my career started, I was lucky to be surrounded by amazingly motivated and enthusiastic teams, who invested everything in to our training and apprenticeship. It made me the person I am today. They taught me resilience and the power of listening, they took a shy and quiet learner and created a confident, self assured hairdresser 5 year hairdressing apprenticeship training Responsible for stock control and management Reception – responsible for management, meet & greet, completion of services High level customer service delivery