Experience

Webconsuls, LLC

• United States
• Advertising Services
• 1 - 100 Employee

• Consultant

  • Feb 2015 - Present

• Partner / Project Manager

  • Nov 2006 - Feb 2015

  November 2006 joined partnership which was established by W. Richard Fay and Dennis E. Helfand in 1999. Served as project manager for new web site design and development, working closely with new and current clients to achieve new sources of revenue through web site positioning, promotion and marketing.



Sober Living by the Sea

• Director, Alumni Services

  • Sep 2004 - Nov 2006

  Supervised the Alumni Services Department for this residential drug and alcohol treatment facility. Produced a semi-annual alumni newsletter, organized alumni events, coordinated contact with alumni, served on marketing committee, particpated in Family Program, and served as Project Manager. Supervised the Alumni Services Department for this residential drug and alcohol treatment facility. Produced a semi-annual alumni newsletter, organized alumni events, coordinated contact with alumni, served on marketing committee, particpated in Family Program, and served as Project Manager.



Mercury Insurance

• United States
• Insurance
• 700 & Above Employee

• Senior Business Systems Analyst

  • Jan 1998 - Sep 2004

  Supervised a Business Analyst team, worked directly with management and users to assist in analyzing and specifying complex business applications and system enhancements. Identified requirements and prepared detailed programming specifications. Evaluated and tested new or modified software programs for quality assurance. Position involved serving as project manager. Supervised a Business Analyst team, worked directly with management and users to assist in analyzing and specifying complex business applications and system enhancements. Identified requirements and prepared detailed programming specifications. Evaluated and tested new or modified software programs for quality assurance. Position involved serving as project manager.



Cranmore Mountain Lodge Bed & Breakfast

• United States
• Hospitality

• Co-Owner/Innkeeper/CFO

  • Dec 1986 - Sep 1997

  Owned and operated one of the area's premiere country inn resorts in the White Mountains National Forest area, accommodations for over 100 guests. Doubled business revenues within first six years, during a New England depression. Established state of the art reservation systems and electronic marketing. Owned and operated one of the area's premiere country inn resorts in the White Mountains National Forest area, accommodations for over 100 guests. Doubled business revenues within first six years, during a New England depression. Established state of the art reservation systems and electronic marketing.



CROCKER NATIONAL BANK, Los Angeles, INDIAN HEAD BANK NORTH, Conway, NH, FLEET BANK, New Hampshire

• Vice-President, Consumer Lending

  • Mar 1978 - Nov 1989

  Administered consumer loans. Developed and interpreted policies/procedures, audited for compliance, trained consumer loan officers. Supervised consumer loan officers and installment loan collections personnel. Developed training programs for loan officer and support staff. Served on Officers’ Loan Committee and Management Committee. Administered consumer loans. Developed and interpreted policies/procedures, audited for compliance, trained consumer loan officers. Supervised consumer loan officers and installment loan collections personnel. Developed training programs for loan officer and support staff. Served on Officers’ Loan Committee and Management Committee.



Beverly Financial Corp

• Assistant Credit Manager

  • Jun 1974 - Mar 1978

  Performed collection duties related to dealer-financed and leased automobiles. Supervised employees in credit manager’s absence. Performed collection duties related to dealer-financed and leased automobiles. Supervised employees in credit manager’s absence.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Monthly Payment Loan Clerk / Teller / CSR

  • Jan 1969 - Aug 1972

  Originally assigned to the San Francisco Monthly Payment Loan Center, transferred to San Diego to assist in opening the San Diego Dealer Contract Center. Cross-trained in all areas of consumer financing, personal banking, and branch operations. Transferred to Pasadena, CA, returning to college, working part-time, as a CSR, teller and new accounts. Originally assigned to the San Francisco Monthly Payment Loan Center, transferred to San Diego to assist in opening the San Diego Dealer Contract Center. Cross-trained in all areas of consumer financing, personal banking, and branch operations. Transferred to Pasadena, CA, returning to college, working part-time, as a CSR, teller and new accounts.