Experience

C*SPACE Berlin
• Germany
• Civic and Social Organizations
• 1 - 100 Employee
• Partnership & Community Manager

  • Feb 2023 - Present

Nachbarschaftshaus Urbanstraße
• Germany
• Research Services
• 1 - 100 Employee
• Project Manager & Coach

  • Dec 2022 - Feb 2023

ChurchDesk
• Denmark
• IT Services and IT Consulting
• 1 - 100 Employee
• Customer Success Manager - Digitalisation of Churches

  • Jan 2022 - Nov 2022

FREELANCING COACH & TRAINER
• Job Coaching for refugees and immigrants

  • May 2021 - Dec 2021


Hotelbeds Group

• Georgia
• Hospitality

• Area Contracting Manager Germany

  • May 2017 - Sep 2020

  + Lead a team of Contract Managers and Yield Managers (up to 9 FTEs)+ Coaching and supporting the team to ensure them achieving pre-agreed goals and helping them to refine negotiation tactics by attending ride-alongs. + Regular team follow up on targets, definine and prioritize next steps. + Conflict Management+ Analyze market trends and evolution making sure the team has all the available information of the destinations such as strategy, expectations, objectives, or relevant information + On-boarding and training new team members+ Organizing Events and workshops + Representing the company at Events and fairs Show less

• Contracts Manager Germany

  • Mar 2014 - Apr 2017

  + Negotiating and contracting rates, allotment, release periods, overrides, terms & conditions, special offers and exclusive deals for existing hotels as well as new hotels in the area of North Rhine-Westphalia, Hessen as well as chains. + Ensure hotels are re-contracted within specific deadlines.+ Visit hotels and maintain a good relationship.+ Competitor Analysis of Products offered.+ Attendance on Tourist Trade Fairs such as ITB Berlin and RDA Cologne to arrange meetings with partner hotels and potential new partner hotels. Show less



ANIMOD

• United States
• Travel Arrangements

• Contracts Manager, Germany & International

  • Mar 2013 - Sep 2013

  + Contracting customizable hotel deals for the Voucher-Market + Identifying potential ‘need-products’ in co-ordination with Product-Managers. + Sourcing new hotel products by initiating contact to General Manager/Sales Directors, negotiating deal agreements. + Contracting customizable hotel deals for the Voucher-Market + Identifying potential ‘need-products’ in co-ordination with Product-Managers. + Sourcing new hotel products by initiating contact to General Manager/Sales Directors, negotiating deal agreements.



Hotels and More Ltd.

• United Kingdom

• Assistant Contracts Manager

  • Mar 2011 - Oct 2012

  + Identifying clients ‘need-products’ for Groups and FIT, in co-ordination with Product-Managers. + Sourcing new hotel products by initiating contact to General Manager/Sales Directors, negotiating agreements on rates and terms and conditions. + Contracting, negotiating & setting up Group Allocations for forthcoming year; Managing Allocation Release. + Renewing and renegotiating FIT contracts. + Dealing with group book-outs by finding best possible solution for clients and the company. + Developing a strong network with the suppliers. + Maintaining relationship with existing partners, resolving guest complaints. + Weekly Hotel visits and meetings with assigned Hotel representative. + Attending Trade Fairs and Workshops. Show less



The Breakers

• Real Estate
• 1 - 100 Employee

• Management Trainee

  • Feb 2009 - Jul 2010

  + Front office related work such as check-ins/outs. + Handling guest complaints; problem solving. + Full managerial responsibility during overnight shifts. + Handling room and restaurant reservations. + Up-selling guests to higher room/suite categories. + Co-ordination with housekeeping department for special guest requests. + Training of new staff-members. + Exposure to managerial activities such as training, planning, analysis, forecasting and supervising. + Cashiering on a daily basis. Show less