Experience

iAGE Solutions - Operating Lease Software design, development, consulting and integration

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analyst

  • Nov 2020 - Present

  Some of my current tasks: • Work with global & Hungarian clients and developers with different mindset • Analyze & clarify business requirements and processes in projects and change requests (CRs) as well • Support development cost & effort calculation (offer) process • Execute internal (manual) functional tests • Support handover of development results • Create project related business documents like business design documents (BDD), test reports and user manuals Some of my current tasks: • Work with global & Hungarian clients and developers with different mindset • Analyze & clarify business requirements and processes in projects and change requests (CRs) as well • Support development cost & effort calculation (offer) process • Execute internal (manual) functional tests • Support handover of development results • Create project related business documents like business design documents (BDD), test reports and user manuals



LeasePlan

• Netherlands
• Financial Services
• 700 & Above Employee

• Business & Product Development Manager

  • Aug 2009 - Jul 2015

  • Operational leasing product and process-related projects• Product owner of new services and coordinated renewal of client services, e.g. mobile application, reporting system• Participated IT developments and projects regarding various business processes (commercial, operational, financial)• Cooperated with business experts and IT developers, international colleagues about business needs and statuses• Targeted SME segment with a new product development (including market research). Show less

• Training & Quality Supervisor

  • Sep 2008 - Jul 2009

  I trained new incomers, and I was the tranee of customer service department's colleagues.

• Customer Service Representative / Expert Team member / Back office specialist

  • Apr 2005 - Sep 2008

  I kept daily contact with clients regarding operational tasks, quotations or invoices, and solved client complaints.