Experience

Advanced Exercise

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Administrative Assistant

  • Jun 2015 - Present



Roberts Drapery Cleaners & Manufacturers

• Denver, CO

• Office Manager

  • Oct 2011 - Jun 2015

  • Responsible for Accounts Payable, Accounts Receivable, Calculating Commission, Payroll, Sales Tax Reimbursement. Use the applications QuickBooks and Goldmine. Assist in Managing installers schedule. Responsible for annual inventory. • Responsible for Accounts Payable, Accounts Receivable, Calculating Commission, Payroll, Sales Tax Reimbursement. Use the applications QuickBooks and Goldmine. Assist in Managing installers schedule. Responsible for annual inventory.



Alpine Access

• United States
• Outsourcing and Offshoring Consulting
• 500 - 600 Employee

• Customer Care Professional

  • Aug 2005 - Jan 2009

  The nation's leading provider of outsourced call center solutions through the exclusive use of home-based agents working via the Internet Customer Care Professional * Answer incoming customer inquiries promptly and in accordance with the established call-handling procedures using a professional phone manner. Call volume averages 6-10 calls per hour lasting from a few seconds to over 20 minutes * Provides concise, quality customer service in a professional, timely and courteous manner. * Inbound - Catalog, Internet and Store Sales Calls including basic order inquiry. * Required to up-sell a retail credit card on every sales call * Possess excellent knowledge of fashion products and merchandise. * Service related issues include researching shipping inquiries and discrepancies, processing returns, adjust prices, answering general policy questions. * Empowered to resolve customer service issues ensuring a positive customer Show less



Intelligent Electronics

• Product Marketing Manager/Programs Manager

  • Jan 1989 - Aug 1997

  Computer distributor of over $3 billion annually; Developed marketing plans and promotions, managed product collateral including magazine advertising development, fax blasts, monthly mailings and inside sales flyers.* Created and implemented sales contests for both inside and outside sales staff.* Managed marketing development funds for companies including NEC, Epson, Lexmark, Mitsubishi and more.* Responsible for asset management; negotiated buy-ins, maintained appropriate product mix, stock levels, and stock rotations to minimize aged inventory.Special Events Manager* Responsible for planning and executing corporate events ranging from 25 - 300 people plus. Events included trade shows, vendor promotional corporate events, sales incentive events, customer appreciation events and more. Show less

• Marketing Manager

  • 1989 - 1997



Fashion Bar/Stage

• Manager

  • Jan 1984 - Jan 1988

  Responsible for in-bound and out-bound sales calls. Clients included computer outlets purchasing up-to several million dollars of computer products monthly. Responsible for in-bound and out-bound sales calls. Clients included computer outlets purchasing up-to several million dollars of computer products monthly.